Cowley Electrical Contractors Limited

This has been the second time that I have used Neil Cowley and his team and on both occasions their work has been excellent. Everything from the initial contact and assessing the work, through the quote process and then scheduling the task is very professional. I have no hesitation in recommending them for any electrical work.

Cowley performed a site survey recommending important improvements. They quoted for and were awarded the works. They were very good at planning on the work schedule and flexible with payment terms before and after. Their engineer was punctual, polite and professional throughout 4 days on site. They added value above the scope of work too when they were able to respond to existing and new situations on site as they occurred. Most importantly they didn’t have to wait for things to go wrong or respond to quality snags or complaints because they were so competent in electrical work and had a planning/preventative risk mindset. This made the whole experience in our home safe and with hardly any disruption which was excellent. Cowley have an enterprising business approach and you can tell are customer focused, seek to set high standards and also seek to continually improve.

Neil arrived just when he said he would to remedy some faults detected on his previous thorough electrical inspection. He was friendly, professional and very tidy. I would not hesitate to recommend Cowley Electrical.

We’ve used Neil Crowley several times during 2023 and always been delighted with the outcome. On the latest occasion Neil himself did the work replacing an extractor fan in the bathroom with the minimum amount of fuss. Whatever the work involved they are always prompt and very tidy - no dirty footprints or excessive clearing up after. They seem competitively priced and I always recommend to my friends and family.

With flood water an inch from the front door and no electricity supply, my daughter and young grandchildren arriving in a few hours, I was delighted to see Cowley Electrics who isolated the electricity fault and re-connected our supply. We were able to use our pump and had a warm house for our guests. Prompt, personable service on a day when flooding was causing havoc everywhere.

The task included a one day inspection followed by a further four days of work. Liam the electrician was prompt, informative, thorough and efficient. Each day he cleaned and tidied up putting any furniture that he had moved, back in place, before he left. Although Liam had to work in every room he was not intrusive. He was easy to talk to, polite, understanding and kind. Liam is a highly professional electrician who works to a very high standard. I would not hesitate to contact Cowley Electrical Contractors again if needed and I would certainly recommend them to others. Glenys Carrick (aged 85) near Cirencester Gloucestershire.

I found Cowley Electrical very responsive and helpful, always getting back to me when they said they would. They sorted out the electrical fault in my wet room despite it being something of a mystery. The engineer was friendly and understanding. I will definitely call upon their services again.

Cowley arranged to replace seven ceiling alarms throughout the house with modern ones, wired in. They also replaced an extraction fan. Excellent job, completed at the time agreed. Good communicators re quotes and arrangements.

We have used Cowley Electrical for years as we like to use local trades. This time we had an external double electrical socket installed. They are rather ugly things so I didn’t want it installed in a place where I would constantly view it from the patio, Liam looked at the options we had, he made sure I was happy before he started and did a very efficient and tidy job. Neatly tucked in a corner. Really friendly, punctual and tidy. We had a text with an ETA which was bang on time. Would highly recommend

Really pleased with the Cowleys engineer. He carried out the original inspection and returned over 4 days to complete the remedial work. He was polite, friendly, unobtrusive and helpful. He always took time to listen to our thoughts and to explain things clearly. He was even able to fix a minor issue relating to the hot water tank.