Craig seems to have managed to fix a recurring leak that we've had for 9m around the chimneys on our roof, after 2 other roofers have tried but done poor jobs. Having been burned twice, we were exceptionally thorough in choosing the 3rd person to use. We chose Craig because he is a Which Trusted Trader, he actually went up on the roof to investigate the issues properly, his quote was competitive, he answered all our questions convincingly, and he could fit us in within a reasonable time. He redid all the leadwork around both chimneys, which was completed just before Storm Arwen. So far it's withstood that storm, strong winds, heavy rain and snow! We had a concern a week later about a wet patch of felt, and Craig came out promptly to check it, which was greatly appreciated. Craig is easy to get hold of, and pleasant to deal with. We would definitely recommend.