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Endorsed by Which? Trusted Traders

Crestshield Windows Ltd

Profile thumb image0  002
4.8

90 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

We are a dedicated Family workforce, established since 1989. We employ no commission paid salesman and no gimmicks.

This allows us to keep our overheads low, therefore we are able to offer you a very competitive price for our high standard of workmanship and care.

We have a Showroom at 7 Croydon Road, Penge, SE20 7TJ, South East London, and also a small office in the Hastings area We are looking for homes in which to promote our high quality UPVC, Hardwood or Aluminium windows, Doors and Conservatories.

If you are interested in further information about our company or would like to see examples of our work in properties near you, we would be very happy to arrange this for you.

We became Crestshield Windows Ltd in 2018 please see our website for more information.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • More Services

    • conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
90 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Great work
Customer Service
Quality
Value
Have used crestshields windows several times now for doors and windows. They always provided cheapest quote. They are a Family run business and really put the customers needs at the heart of everything they do and so knowledgeable and give there exepert opinion and advice. Provided a really great quote and the work done was fab. I Couldn't fault them. The fitters were great and highly professional. The communication with all of the team at crestshields is perfect and they are so friendly. Will def be going back when need anything in the future and would thoroughly recommend you check them out if looking for windows doors etc.
Customer in Greater London Posted on 03/05/2022 , work completed 26/04/2022
Window Replacement
Customer Service
Quality
Value
I needed to have all my double-glazed windows replaced. The initial assessment visit was very useful,and the quotation-without any pressured sales-pitch,made me decide on Crestshield. Very pleased with my 8 new windows,for style and quality. The work was carried out over 3 days,efficiently,and tidily.The fitters were polite and friendly. Contact with the office by e-mail and telephone was always useful,with any queries sorted out efficiently,by the helpful staff.
Customer in Greater London Posted on 29/04/2022 , work completed 25/03/2022
Great work
Customer Service
Quality
Value
Replaced front door and patio doors. Sales process was very straightforward and Peter very helpful. The fitters were punctual, professional and did a great job. Back office were always available and always followed up any questions. Happy to recommend a local family company.
Customer in Greater London Posted on 21/04/2022 , work completed 11/04/2022
Brilliant and professional work.
Customer Service
Quality
Value
Crestshield Windows fitted 3 Windows and 2 doors for us in November 21. We were delighted with the quality of the items and the professional care shown by the team from start to finish. Ben came to quote for us and was extremely courteous and polite and nothing was too much trouble, he explained everything in detail. The fitters were great and did a fantastic job. We are absolutely delighted and would thoroughly recommend Crestshield to potential customers.
Customer in East Sussex Posted on 26/01/2022 , work completed 19/11/2021
An excellent job
Customer Service
Quality
Value
Fitted new front door and front windows. Competitive price, excellent workmanship, courteous and friendly service. Agreed without quibble to have unit which was not as ordered promptly replaced
Customer in Greater London Posted on 21/05/2021 , work completed 14/05/2021
Very professional, friendly and affordable
Customer Service
Quality
Value
Crestshield Windows replaced our top window which had been poorly fitted and was leaking. They were very easy to communicate with, offered us a reasonable and fair quote and carried out the work to a very professional standard. We then had a bit of roofing work done which caused a gap between the window and the roof. I called them unsure of what to do. Despite being very busy they came that very same day to provide a solution to the gap. It hadn't been part of the job and they very kindly took the time to help and didn't charge extra. Highly recommended.
Abla in Greater London Posted on 13/05/2021 , work completed 12/05/2021
Great Service
Customer Service
Quality
Value
Crestshield supplied and fitted new windows and a frontdoor to our property. The whole process from start to finish was so easy, I can't fault any of the work. The fitters worked so hard, completing the work to a really high standard, keeping us informed every step of the way. They went the extra mile, checking we were happy with everything they were doing, they were clean and tidy, very friendly and able to answer all of my questions.
Toni in Greater London Posted on 23/04/2021 , work completed 23/04/2021
The trader replied (on 04/05/2021)
Thank you very much for taking the time to write your review. I am very glad you were happy. If there is anything else i can help you with, please call me anytime, Thank you, Ben Carter
Avoid at all costs, terrible work and rude
Customer Service
Quality
Value
We had two windows put in, as they drilled and hammered at our windows, they broke our curtain rails and also the walls, they didn't make good. They forgot to silicone one side of the window. They used foam for one big crack after I'd complained - another workman said that that isn't a good material to use as it creates later problems, I also noticed that it never hardened. I had to replaster everything and silicone it myself. They left out a screw. The corners of the windows don't join up. The edge of the windowsill looks like bitten nails, it is an absolutely terrible finish. They were also very rude, defensive, they weren't going to tell us that we would have to replaster the whole room and they didn't wear masks despite repeated requests, in the middle of lockdown in the Covid-19 pandemic.
Customer in Greater London Posted on 22/02/2021 , work completed 06/10/2020
The trader replied (on 01/03/2021)
Unfortunately in this industry you just sometimes have difficult customers. I can’t really defend this job, but I shall In brief. The whole room before we started needed plastering and cracks everywhere (we took photos to cover our selves and showed the customer) after we had finished, of course the customer blames us for the cracks. The foam mentioned, was not foam it was caulk, of which you need to leave a day to set (customer says it’s wrong and should be dry immediately) the customer was rude to my fitters (even going mad at them for having a cigarette on the street pavement, but she could see them from her house). To be fair, the finish wasn’t to our normal quality, but the fitters just wanted to leave this hostile environment and rude customer. I myself have spoken to the customer to make sure she is happy now and to rectify any thing she is unhappy with. The customer said she was ok with everything and appreciated the call and then paid me in full. I have heard no more about this job until the very rude and unfair review. I am of course more than willing to go back if she isn’t happy and rectify what seems to be wrong. But I do believe, some people are just not happy people. As for wearing masks in this covid time, my fitters are fully up to speed with all PPE requirements and understand the importance. I’m sure they where wearing their masks, but I shall indeed be looking into this to make sure they are worn at all times as normal. Thank you. Ben
Good job, carried out to specification
Customer Service
Quality
Value
Very pleased with replacement loft and bedroom windows installed by Crestshield. Workmen arrived on date and exactly on time, they were quick, efficient and they made no mess. No hesitation about recommending them based on my experience.
Ian in Greater London Posted on 18/02/2021 , work completed 04/02/2021
The trader replied (on 18/02/2021)
Thank you very much for this kind review. I am very glad you are happy with our work. If you need any more work done or i can help you further, please do not hesitate to call me. Thank you Ben
Double Glazing fitted
Customer Service
Quality
Value
I am very happy with the work done by Crestshield Windows. The windows look fantastic and have made a huge difference to my flat already. Before they were installed I had the heating on all day and now I only need to turn it on for small amounts as the room holds the heat. The two guys who fitted my windows arrived at 8 am and were finished by 1 pm. Very efficient job and they knew what they were doing. Conducted themselves very professionally throughout.
Customer in Greater London Posted on 22/01/2021 , work completed 15/01/2021
The trader replied (on 22/01/2021)
Thank you very for taking the time to review my company. I am very glad you are happy. You can always get hold of me if I can help you further. Thank you. Ben