Endorsed by Which?

CSN Services Limited

5.0

62 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our founder, Paul Hillary has been successfully been keeping our customers’ homes safe, strong and secure with our professional security systems since 1991. Starting in the Tyne Valley area then working from North Shields to Hexham, Morpeth to Stockton,
we have remained connected to our roots. Incorporated in 2019, CSN Services can provide more than 45 years of combined expertise in electronic security.

To guarantee our standards are to the level we strive for we are annually checked by SSAIB and ECA and hold membership with these governing bodies as well as PAXTON and CHECKATRADE.

Burglar Alarms: - Design/Install/Fix/Service

CCTV Systems: - Design/Install/Fix/Service

Security Lighting: - Design/Install/Fix/Service

Door Access Control: - Design/Install/Fix/Service

Electrical work.

Please feel free to contact us with any questions.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very Satisfactory
Customer Service
Quality
Value
Routine check of all systems very courteous engineer completed without any concerns and gave a very satisfactory service.'
Customer in Northumberland Posted on 16/06/2025 , work completed 13/06/2025
Professional installation
Customer Service
Quality
Value
Ted carried out 2 installations for my family and both to a very high standard Replacing old systems is complicated and requires a deal of planning On both occasions, I was impressed with his approach to job and his application to get the right results Well done Ted
Customer in Tyne and Wear Posted on 16/06/2025 , work completed 03/04/2025
Excellent Service
Customer Service
Quality
Value
Arranging an annual service was easy. The engineer has serviced my alarm for over 20 years, including a replacement installation which was completed to an excellent standard with attention to detail. He is always friendly and reliable and helpful. I can recommend CSN Services
Customer in North Yorkshire Posted on 30/05/2025 , work completed 21/05/2025
Fast and efficient service. Installed new alarm system very effectively and the installing engineer Kyle was great.
Customer Service
Quality
Value
Great service - unfortunately our old alarm system developed a problem which could not be resolved so CSN installed our new system in rapid time. The installing engineer Kyle was a fast, efficient and tidy worker and explained everything.
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 08/05/2025
Great work by great people
Customer Service
Quality
Value
Joe from CSN updated our intruder alarm. Great advice, update to system, tidy work and then training on the new system. Great people to deal with from initial contact, quote, scheduling and then engineer on site.
Customer in Northumberland Posted on 24/03/2025 , work completed 21/03/2025
Fantastic service and value
Customer Service
Quality
Value
CCTV was installed at my home. The cameras are installed under my guttering into the soffits. Looks like they’ve always been there. Really neat and tidy. Wiring goes into my loft and as if by magic the hard drive and CCTV unit is hidden in a cupboard in my home office… they even hooked it up to my TV! Kyle and Joe worked great as a team. Arrived exactly when they said they would. Talked me through the plan. Made sure I was happy and understood. They were very polite, and professionally dressed and kept the place clean and tidy. They talked me through how the system worked, set it up on my TV and my phone. Set up the schedule I wanted. Couldn’t ask for more. I spoke with Paul who is very knowledgeable, friendly and professional. Christine worked around my diary and the school runs and booked me in for a day and time that suited me best. Absolutely over the moon with the service from start to finish.
Customer in County Durham Posted on 17/02/2025 , work completed 17/02/2025
Kyle the engineer
Customer Service
Quality
Value
Kyle came to our address this morn 10th Feb, he was a very pleasant young man who dealt with the problem we were having and explained everything as he was doing it. He was a lovely well mannered young man who I would have back to my home anytime.
Customer in Northumberland Posted on 11/02/2025 , work completed 10/02/2025
Home Alarm Service.
Customer Service
Quality
Value
Brilliant service. The lad was helpful, patient, polite, tidy, and didn’t complain once when he had to access the box via an area that was semi blocked off. He even left it all as he’d found it which I was impressed with. Also impressed that he fixed the alarm professionally. Thank you.
Customer in County Durham Posted on 28/05/2024 , work completed 21/05/2024
Security cameras
Customer Service
Quality
Value
Very efficient from the start called in the office on Friday morning surveyed later same day and quote agreed job ordered on the Monday and fitted on the Wednesday .Kyle the engineer very competent and professional with his work.
Customer in Tyne and Wear Posted on 19/04/2024 , work completed 12/04/2024
Professional Service
Customer Service
Quality
Value
CSN are my chosen service for my security needs professional polite efficient and value for money service in terms of quote, installation and aftercare. I can not recommend them highly enough
Customer in County Durham Posted on 04/04/2024 , work completed 13/02/2024
Efficient and satisfied
Customer Service
Quality
Value
The technician was great! Did what i wanted with no complaining and went above and beyond his job by positioning the existing cameras i had (also installed by CSN). Really pleased!
Customer in Tyne and Wear Posted on 12/03/2024 , work completed 12/03/2024
CCTV Installation
Customer Service
Quality
Value
From my first contact with CSN Services to discuss CCTV installation, I have been extremely impressed with their customer service. Due to my husbands ill health and regular hospital appointments I needed the installation to be done as soon as possible to fit in with my availability. Alison in the office, was very considerate and helpful and arranged everything around my circumstances. The survey of the property was carried out within days of my contact and an installation day arranged. The engineer Kyle and his apprentice, (unfortunately I cannot remember his name) arrived on time and they were both friendly and courteous. Kyle fully explained what he was going to do and made recommendations about the best place to position the cameras to get maximum coverage. The work was carried out very efficiently and timeously and they cleaned up after they had finished. Kyle took time in installing the monitoring app on to my phone and IPAD and left me written instructions which were easy to follow. The whole experience was positive and I would definitely recommend CSN to others.
Customer in Tyne and Wear Posted on 20/02/2024 , work completed 14/02/2024
Smart, Quality Installation at an affordable price.
Customer Service
Quality
Value
I should like to thank everyone at CSN Systems involved in the recent upgrade of my Intruder Alarm System (including Alison & Chris -Admin) for their hard work, professionalism and excellent customer service during the week beginning 4th February. Particular thanks to Ted - the Electrician (Installer) who was exceptionally helpful throughout, keeping me informed of progress, providing advice and leaving everything tidy on completion. His exemplary work ethic & attention to detail were admirable & reassuring. He also demonstrated patience in explaining the finer details of the job (in layman’s terms)and gave helpful advice during discussion. Once the installation was complete he helped me set up the wifi App, provided me with the instruction pack booklets and demonstrated the device operations where required. I am delighted with the completed upgrade and doubly pleased as a customer at the overall prompt and polite attention I was given throughout. I am also very comforted in the knowledge that I now have a excellent quality home security system installed. I would happily recommend CSN Systems to anyone who is looking for a professional and reliable Company. MLS
Customer in Tyne and Wear Posted on 18/02/2024 , work completed 07/02/2024
Fantastic
Customer Service
Quality
Value
The guys were terrific not only did they install my CCTV they asked if they could help with anything while they were here. They lugged an incredibly heavy package into my bedroom and sorted out my new digital clock. Such good service
Customer in Tyne and Wear Posted on 02/01/2024 , work completed 02/01/2024
Fitted a replacement alarm after problems with the exsiting system
Customer Service
Quality
Value
Richard arrived on time, was very polite and efficient. He advised the appropriate locations for sensors and then fitted the whole system in a few hours and cleaned up thoroughly afterward. He explained the system, and the operation of it, extremely well. He also talked me through downloading and operating the Wi-Fi controls, which, being relatively simple to use, is a boon. Complete control from wherever I happen to be. I highly recommend this company and their product, not forgetting their personnel. Top class.
Customer in Northumberland Posted on 11/12/2023 , work completed 23/12/2008
Excellent service
I contracted CSN to fit a full house alarm. The work started on time. Material and Labour were of high quality at reasonable cost. Very helpful when help was required. Courteous and friendly. Highly recommend. I also agreed to their platinum service contract for peace of mind.
Customer in Northumberland Posted on 02/11/2023 (Reviewer did not use service)
House Alarm
Customer Service
Quality
Value
Happy with this service. Installation guy was friendly and cleaned up after himself. Did a good job.
Customer in Northumberland Posted on 15/06/2023 , work completed 19/05/2023
Great service all round.
Customer Service
Quality
Value
House alarm fitted with exceptional team work from making first enquiry to final installation. Efficient and tidy installation and professional and helpful back up from the office team. Highly recommended.
Customer in Tyne and Wear Posted on 15/06/2023 , work completed 19/05/2023
Great work
Customer Service
Quality
Value
Found this company on line. Very professional from quote to installation. Very happy to help with any questions.
Customer in Tyne and Wear Posted on 10/05/2023 , work completed 12/04/2023
Cctv
Customer Service
Quality
Value
Thanks for everything great product great service done fast and efficiently 2 professional engineers and very pleasant would recommend them to anyone.
Customer in Tyne and Wear Posted on 11/04/2023 , work completed 11/04/2023
Alarm Upgrade
Customer Service
Quality
Value
An excellent and efficient job carried out from the engineer. We are delighted with the upgrade to the alarm system for our premises. Thank you to CSN for always providing a first class and reliable service!
Customer in Northumberland Posted on 23/03/2023 , work completed 06/03/2023
Great Service!
Customer Service
Quality
Value
We had a burglar alarm fitted recently. The customer service we received was excellent from our first phone call. Ed the engineer arrived on time. He was very helpful and showed us how to use the alarm at a pace with which we could follow. Ed cleaned up after and left the hall as it was when he arrived. We feel the price we were charged was very reasonable and would definitely recommend this company.
Customer in Tyne and Wear Posted on 16/03/2023 , work completed 07/03/2023
External surveillance cameras.
Customer Service
Quality
Value
CSN Team Installed two external cameras and recorder. Work was done efficiently and courteously. The installation is working very satisfactorily.
Customer in Northumberland Posted on 08/12/2022 , work completed 05/12/2022
A very satisfied customer!
Customer Service
Quality
Value
I contracted CSN to install a house alarm system. The team arrived on time. Carried out the work within the allocated time. I was impressed by their high standard in relation equipment, service provided and professional courtesy. I believe the installation to be very good value for money. They really went the extra mile to satisfy my needs.
Customer in Northumberland Posted on 04/11/2022 , work completed 01/11/2022
CCTV Installation
Customer Service
Quality
Value
I just wanted to thank you for the excellent service your company provided regarding the CCTV installations at my studio and home. Everything from the initial consultation and survey through to fitting was handled professionally. Your staff were extremely courteous and knowledgeable and made sure the mess was tidied up and the systems fully demonstrated before they left. The quality of the equipment is fantastic and the whole package is great value for money. My family feel far more secure with the systems in place and being able to monitor the premises remotely. I have no hesitation in recommending you and your company, thank you.
Customer in Northumberland Posted on 19/07/2022 , work completed 05/07/2022