D J Design

We selected DJ Designs having seen reviews on Which Local and Trusted Traders. They were excellent from start to finish. Our kitchen has been transformed and feels much bigger and lighter. Julie's recommendations were helpful and we feel the new kitchen is more user friendly than our previous kitchen. Roland the fitter was very professional in his approach and meticulous and tidy in his work. Very happy with the whole process.

We purchased both a kitchen and bedroom fittings from Julie at DJ Designs. All started pretty well and i do believe she always meant well but over time, our units started peeling off. At first it was mainly in the bedroom and Julie sent someone to fix it all for us. Good start. She promised us that the units are from a different manufacturer to the kitchen and that these problems will not transfer over. She was wrong. We are now left with around 30% of the kitchen surface area peeling off badly making the whole kitchen one big eyesore. Although she promised to get the situation remedied, we never heard anything back from her and have had enough waiting (which I'm sure is what they hoped for). We are going to get a completely new kitchen fitted. One last thing, Julie kept telling us that there may have been something wrong with the 'batch' of glue used in our units as no other customer has ever complained of such issues... well, the link here tells a different story with quite a few people with exact same issues. https://www.yell.com/biz/d-j-design-st-albans-407347/

We approached DJ Design regarding a new kitchen in an extension we were having built and we are pleased with the outcome. Julie was very helpful and drew 2 options for us to consider. The pricing was very transparent (unlike others we approached) so we also knew where we stood budget-wise. The units are well made and some had to be specially sized. The installer came to site a week ahead of fitting to survey and check no surprises in store. Jamie and Ron, the fitters were very professional, speedy and proactive to ensure a very good result. There were a couple of small glitches with cupboard sizes being not quite right, slight damage on delivery etc which were all immediately rectified. Very happy with the final result.

We went to DJ Design based on a recommendation & after reading reviews, but really wish we hadn't. There was a fundamental issue with the design of the kitchen, which thankfully was picked up by our builders in enough time to be rectified. However, Julie's suggestion to rectify this was far from satisfactory. Thankfully she'd brought a fitter with her & our builders were here to help us work out how to get round the problem without ruining the whole look of the kitchen as apparently she is not technical enough to deal with such issues. General workmanship was poor & we were left with various issues as we feel there was no attention to detail. Had we not queried it, we would have been left with gaps between the doors on all corner units & had to ask several times for screw caps to be fitted to cover screws. Some doors didn't open properly & some didn't close properly. Customer service has been pretty much non-existent & we have had to chase Julie on numerous occasions to get various problems sorted & go into the shop to try & get a response. It took 6 months to get problems sorted & have now given up. Overall, a very bad experience & I would not recommend this company.

We went to D J Design following recommendations from two seperate friends, who had both gone to them on the recommendations of others. The showroom is far from flashy, but Julie was very helpful and we were suprised to find that the bespoke kitchens are comparably priced with the chains. Julie worked with us through the design stage and then through the delays caused by our builders, and it was her intervention that really helped in finally moving the building work along. The fitters have done a first class job putting the kitchen in and the granite worktop from Baltic Stone is gorgeous. We are really delighted with the high quality end result. Can't wait to start using it!