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Trusted Traders

D & M Gardening Services

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4.9

31 Reviews

About

D&M are a hard landscaping company that was set up in 1999 and has a combined experience of 45 years.
We only run one job at a time we do not run different jobs at the same time, and treat customers as we ourselves would like to be treated with kindness and respect at all times.
The same care and expertise is exercised no matter how big or small the job.
We take great care when a customer uses our services and aim to ensure we achieve the job you imagine.

What we do

  • Patios and driveways

    • Driveway installation and maintenance
    • Patio installation and maintenance
  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
    • Pond construction
    • Decking
  • Decking installers

  • Fencing

  • More Services

    • ponds water features garden walling block paving pathway

Customer reviews

Reviews summary

4.9
31 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Absolutely fantastic customer service. Brilliant finish for our garden. It's gone from an eyesore to a beautiful place our children will enjoy. Our very own "DIY SOS" expensive. Lads were polite, clean, tidy & professional.
Michael, West Midlands20/06/2018
Outstanding quality
Customer Service
Quality
Value
We are both very pleased with the work completed. Very professional and efficient team.
Shaun, West Midlands25/05/2018
Always professional
Customer Service
Quality
Value
On time, reliable and professional at all times. Not only was the job completed to the highest standard, the eye for detail and clearing up afterward's made this an exceptional job. D&M have done multiple projects for us, all to the same standard.
Hugh, West Midlands09/05/2018
Recommended
Customer Service
Quality
Value
We highly recommend DM Gardening Services. They did a fantastic job landscaping our rear garden. Dave and his team were very friendly & helpful, they made sure we were happy with what they were doing. We would certainly recommend them to family & friends
Mrs Dyer18/04/2018
D & M Gardening Services
Customer Service
Quality
Value
We highly recommend D & M Gardening Services. They did a fantastic job landscaping our rear garden. Dave and his team were very friendly and helpful, they made sure we were happy with what they were doing. We would certainly recommend them to family and friends.
Which? Trusted Traders Consumer18/04/2018
Excellent landscaping company
Customer Service
Quality
Value
Front garden and drive completely cleared and redesigned. Back garden completely cleared, levelled and redesigned to include a pond and raised sleeper wall beds. Work all finished to a very high standard. Efficient, polite and tidy workforce. Any changes to design requested as work proceeded carried out without question.
Which? Trusted Traders Consumer28/02/2018
Very happy customer.
Customer Service
Quality
Value
We have had new patio laid and a path along the side of the house and continues to the rear of the property. All the work was carried out to a very high standard by a friendly very polite team.We are very pleased with our new patio and would most definitely recommend this company.
Which? Trusted Traders Consumer25/01/2018
A successful garden makeover!
Customer Service
Quality
Value
I am very pleased with the garden project recently undertaken. D&M Gardening Services provided a simulated design and the actual finished article looked stunning. It has certainly enhanced my property and I am looking forward to having an adjoining garden makeover to be carried out later this year, to continue the theme.
Which? Trusted Traders Consumer17/01/2018
Very Professional Workmanship & Company
Customer Service
Quality
Value
D&M landscaped our rear garden in Sept with new lawns, patios and walling and I wanted to wait a while to absorb the job before writing any review for them. We initially had to wait a long time for D&M to start the job after the quote due to there lead time and work load but it was totally worth the wait. They started on the date given and finished on time and asked for no money at all until the work was finished and we were happy with everything. The D&M Team were always polite, caring and very attentive which was good as I am a nightmare customer always changing my mind but Dave was always happy to listen to me, give his expert opinion and then accommodate me. We can not recommend D&M enough and we have already recommended them to people that have seen and been blown away with our rear garden. Thank you so much and see you in 2018 for the front and the tea's will be flowing :)
Mr Ben03/12/2017
Very disappointed
Customer Service
Quality
Value
D&M promise “All our work is carried out to the highest standards. We go above and beyond to make sure our customers are totally satisfied and will always do so.” We got bad work, glib excuses and a casual disregard for the customer. The contract said the ground would be cleared and levelled. This didn’t happen. The raised beds are laid across the debris of a demolished garage. The greenhouse base slab was abandoned. “Ground too difficult to dig.” The row of slabs beside the house is shifted sideways by half a slab spoiling the rectangular pattern. “Unavoidable as you wanted a step outside the dining room door” Part of the patio wall has no foundation. Bricks just laid on the clay. The patio wall does not reach our neighbour’s wall. “The three inch gap is a soakaway!” We asked for the best topsoil but got an inferior concoction manufactured with a great deal of sand. Eight days after completion we emailed a complaint about the most glaring fault, the slab layout. D&M acknowledged the fault but failed to make any appointment to correct it. “You never answer your phone.” After five months waiting we asked for a definite appointment but the following day received an email declaring the work was finished to our complete satisfaction. The Ombudsman disagreed and awarded us £50, which was disappointing for relaying five slabs.
sharpener30/11/2017
The trader replied (on 07/06/2018)
We do of course take on all the things listed and sorry you feel this way as customer satisfaction is our number one priority. I would like to just say the many 5/5 reviews here will allow others to make there own conclusions about the review. Kind Regards Dave D&M.