Damp Proofing Solutions

From initial contact with company through to conclusion of work I was impressed by their attitude towards ensuring the work I required was carried out professionally and to a high standard. All aspects of the work required were explained and I was advised of what preparation I would need to do. On the day of the work the team kept me updated as to progress. At the conclusion of the work the team ensured everything was cleared away to my satisfaction. I would highly recommend this company .

Reviewed Damp Proofing Solutions online (as the company was local to our area) and our property had encountered a slight rising damp issue. Reviews appeared to be very good so we arranged an initial call out which they charged £90 to survey our property and advised the appropriate action they thought would remedy our issue. I found the initial contact by their surveyor to be very friendly/polite and listened to what we thought we needed and understood our concerns as the damp area had a gas/electric box installed upon the walls and we had recently had new widows installed in that area. The price he quoted for the product we were purchasing seemed reasonable and he advised us of what we were to expect on the day and that the initial call out fee would be deducted from the final payment and we would also receive a 10 year guarantee against damp in the area they would treat. The day arrived for the work to proceed and I have to say they were brilliant. Kept everything as clean as they possibly could, totally polite and understanding and the workmanship was 100% spot on. Would definitely recommend this company for their workmanship, reliability, efficiency to detail (liaising with the workmen on the actual day, have to say they were fantastic, and again listened to our worries and were extremely helpful at putting our minds at rest). Work was completed on time as advised by the initial surveyor and I couldn’t be more pleased with the end product.

Came exactly when they said they would. Did a great looking job on several areas of rising damp, and actually did a bit more than I'd paid for. All rooms were sealed off before work commenced which reduced dust considerably. Tidied up as well as you could expect. I was so impressed with the quality of work I've now contacted them about a cellar conversion. They aren't cheap, but you get what you pay for.

DPS were very quick to respond to my checkatrade query on surveying potential dry rot that was discovered in our living room. Luke came round to survey and was able to schedule us in relatively soon after Xmas. The oral survey was very informative and thorough. When we gave the thumbs up, the guys came as scheduled and were punctual. The work was completed within the time frame, everything was cleared away afterwards and communication was great throughout. Would recommend.

This is the second this time we have used Damp proofing solutions to treat wood in a converted barn. Simply excellent and friendly service. Easy to contact the surveyor arrived on time and was clearly a very well trained and educated person who knew his trade well. The team Woking in the office were helpful and efficient caring and friendly. The work was completed on the allotted day in a professional and caring way -making sure the property was protected and the area was clean and tidy on completion of the work. Great team working well together to deliver excellent service

From start to finish, the service provided by this company has been exceptional. Adam conducted the initial survey, thoroughly explaining the issue and potential solutions, making the process transparent and easy to understand. On-site, Alex and Ben were outstanding. They kept me informed every step of the way, maintained an impressive level of cleanliness given the nature of the work, and offered valuable advice on next steps, such as skirting and mist painting. It's not the lowest price solution here but it was the one with no-pressure sale; detail given on their specific damp-proofing solution; and fully responding to all my questions before we signed up, and throughout the work. The quality of work has left me extremely happy. While time will reveal how well it holds up, Alex made sure I fully understood the warranty terms and what to avoid to maintain coverage. To date, I couldn't be more satisfied with the outcome and remain deeply impressed with the entire process. Thank you for an excellent experience.

I rang damp proofing solutions they was extremely professional the surveyor turned up on time.... I had the unfortunate news my house had dry rot. The work for treatment was arranged there and then for the next week, the surveyor gave me loads of information which was brilliant. The guy who did the treatment turned up on time and was super professional. The work was carried out and left everything ad they found it. Fantastic service all around I can't find anything negative to say about the company at all.

Having had a nightmare with some damp work on another house, I was very anxious about dealing with this situation. I need not have worried. Adam, the surveyor was very professional, tested the wall carefully and explained the process fully. He was also available quickly when I had some further queries. Even so, when the day of the work came around I was still concerned about what the effects would be. However, Ben and Alex put my mind at rest immediately. I had prepared the room but they put up plastic sheeting to screen the rest of the room, then placed plastic all over the carpets. I popped in every now and then and they explained each stage to me. I was extremely impressed with the quality of the final plastering which was very smooth. Finally I imagined a nightmare of a mess to clear but there was nothing. All the rubbish was removed, the carpets hoovered and the kitchen floor washed. (They had to use the kitchen as I did not have an outside source of water). T. he outside pavement was also cleared of any debris. They explained the need to reattach the skirting board without nails. I could not have wished for two more pleasant people to have undertaken this work and can highly recommend the company from beginning to end.

Finding a reputable damp proofing company felt like a bit of a shot in dark, but thankfully we chose Damp Proofing Solutions based on reviews and location. All the work from beginning to end was carried out by DPS with a high level of professionalism and because of the clear depth of expertise we are confident that our damp problem is now solved. Everyone arrived exactly as agreed; the work was explained to us in an accessible and detailed way; everything was completed on time with minimal fuss and the price was reasonable. DPS is a long standing family business which clearly prides itself on producing high quality work and providing excellent customer service. It was a pleasure to work with them.

The initial survey covered all aspects of the work that would be needed to solve the damp problem in my kitchen along with the cost for carrying out this work and all this was clearly written into an email I received the following day. The workmen arrived on time, were meticulous in covering the floor area where the work was to be carried out and also draped polythene covering over the work surfaces and appliances. Very impressive. The workmen were pleasant, made a lovely job of the plastering and cleared all the rubbish away, even offering to mop the kitchen floor! The whole job was completed on schedule and to the cost agreed. I highly recommend Damp Proof Solutions for: the skill of their craftsmen, as a company that is easy to contact if you have any queries and who delivers a first rate service from survey to completion.