Endorsed by Which?

Damp Proofing Solutions

4.9

123 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Damp Proofing Solutions is a family run business originally founded over fifty years ago with our workmanship spanning over three generations. Over this period of time Damp Proofing Solutions have matured as a company with our highly skilled and knowledgeable employees tackling thousands of damp related issues year round.
Damp Proofing Solutions was originally based in Wolverhampton but as the company began to grow so did the areas in which we cover. Our surveyors and technicians are now working throughout the West Midlands and continue to help our customers to overcome damp, woodworm, condensation and wet & dry rot problems as we have done for five decades.
When the team at Damp Proofing Solutions arrive on a job the aim is to provide a fast, efficient and friendly service to our customers. Our highly trained surveyors and technicians will leave no stone unturned and will go out of their way to provide complete customer satisfaction from the moment they step foot in your home. We're also PCA registered

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Tanking Systems
    • Timber treatment services
    • Woodworm treatment
  • Plastering

    • Rendering
    • Screeding and dry lining
    • Skimming
    • Plastering
  • Exterior Decorating

    • Wall Rendering
  • More Services

    • damp survey
    • damp proofing surveyor
    • basement waterproofing

Customer reviews

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4.9
123 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Professional and friendly service
Customer Service
Quality
Value
Adam came to survey our damp problems and identified rising damp and penetrating damp. We discussed and agreed the remedial work which took place a few weeks later. Really excellent service all the way through. High professional standards. Mess was minimised and everything was left clean and tidy. Very friendly and courteous. We would not hesitate to recommend.
Customer in Staffordshire Posted on 02/02/2021 , work completed 29/01/2021
The trader replied (on 10/02/2021)
Thank you for your recent order and this excellent review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Quality service start to finish
Customer Service
Quality
Value
Adam came for the initial inspection and went into detail about cause and solution. We agreed a date for the work to commence and on time came Tom and Luke. Very professional guys who did exactly what they said, clean and tidy work throughout. Would highly recommend Damp Proofing Solutions.
Customer in West Midlands Posted on 27/01/2021 , work completed 02/12/2020
The trader replied (on 03/02/2021)
Thank you for your recent order and this positive recommendation. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service.
Great work, polite, left clean and tidy
Customer Service
Quality
Value
An excellent service, the team were very polite and informative as to what work being done and the time scale, they have left everything in property clean and tidy I definitely would recommend.
Customer in West Midlands Posted on 11/01/2021 , work completed 11/01/2021
The trader replied (on 12/01/2021)
Thank you for the excellent review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Thank you for your business.
Damp proofing
Customer Service
Quality
Value
I used the 'Which' web-site to search for companies to treat a damp problem I had at my property. After reading the reviews I chose DPS and I wasn't disappointed. Their service was very professional from the start to the finish. The surveyor came around and did an inspection of the area we suspected of being damp and confirmed that the wall was indeed damp and would need treating, he talked me through each step and explained in full the process DPS use and answered all our questions and at the end he gave us a fixed price, which I was happy with, so he booked us in for the work to commence on the 1st September for 2 days. DPS turned up at 07:30 am as arranged and set up, covering the floor with dust sheets and protective boards. First of all they removed the old plaster off the wall up to a meter high, then they applied their damp proofing treatment and put a base coast over that. All the waste was removed and cleaned up and they came back the following day to finish the re-plastering off. I can't fault their work, it was very efficient, tidy and finished on schedule, they even mopped the floor inside and outside before they went. A very satisfactory and professional job, I would recommend DPS to treat your damp problems.
Customer in West Midlands Posted on 03/09/2020 , work completed 02/09/2020
The trader replied (on 24/09/2020)
Thank you for the complimentary and comprehensive review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Getting feedback like this makes all our efforts worthwhile and gives everyone a great sense of job satisfaction. I will pass your welcomed comments on to the team. Thank you.
Professional, comprehensive, friendly
Customer Service
Quality
Value
Excellent job.
David, West Midlands Posted on 14/07/2020 , work completed 30/06/2020
The trader replied (on 25/09/2020)
As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Thank you for your business
My review
Customer Service
Quality
Value
Excellent service
Duncan, Shropshire Posted on 14/07/2020 , work completed 01/07/2020
The trader replied (on 25/09/2020)
As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Thank you.
Very professional
Customer Service
Quality
Value
Really happy with the work done. The young men who did the work are very polite and considerate and I rate them excellent in their job. I would highly recommend them
Tracey, West Midlands Posted on 14/07/2020 , work completed 25/06/2020
The trader replied (on 25/09/2020)
As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Getting feedback like this makes all our efforts worthwhile and gives everyone a great sense of job satisfaction. I will pass your welcomed comments on to the team. Thank you.
Great service, great advice, great company.
Customer Service
Quality
Value
Adam arrived on time and had appropriate PPE, so a good start! Our damp problem was in a dwarf wall, and after asking some relevant questions, using a damp-detecting probe, and examining a section of cavity wall I'd previously exposed, he quickly diagnosed what the problem was. Adam also offered some sound advice on what to do next - but none of it was to the benefit of his company. It was refreshing to deal with someone who clearly has the best interests of their customers at heart, even though on this occasion, they couldn't help. I would not hesitate to use this company again, and thoroughly recommend them to all Which? members.
Customer in West Midlands Posted on 12/05/2020 , work completed 11/05/2020
The trader replied (on 25/09/2020)
Thank you for the complimentary and comprehensive review. As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Getting feedback like this makes all our efforts worthwhile and gives everyone a great sense of job satisfaction. I will pass your welcomed comments on to the team. Thank you.
Excellent service
Customer Service
Quality
Value
Prompt and excellent service and workmanship from Adam on survey and Tom and Mark our fitters. Would highly recommend this company. Out bay window wall completed in half a day! very impressed.
Mark, West Midlands Posted on 04/03/2020 , work completed 04/03/2020
The trader replied (on 25/09/2020)
As a small independent family firm, recommendations are of great importance to us, which is why you can always depend on us giving every customer a first class experience, throughout every aspect or our service. Getting feedback like this makes all our efforts worthwhile and gives everyone a great sense of job satisfaction. I will pass your welcomed comments on to the team. Thank you.
Prompt and efficient
Customer Service
Quality
Value
An excellent and efficient service, from start to finish. Tidy workers and they left the room clean and tidy. Pleasant, friendly staff and good company!
Jen, West Midlands Posted on 05/02/2020 , work completed 05/02/2020
The trader replied (on 25/09/2020)
Thank you for this lovely recommendation. As a small independent family firm, your feedback is important to us. You can always depend on us giving every customer a first class experience, throughout every aspect or our service. Getting feedback like gives staff a great sense of job satisfaction. I will pass your welcomed comments on to the team. Thank you.