Damp Surveys Ltd

My own experience with Simon has been very positive. Importantly for me and my property he stuck honorably both to his quote for his survey and the tasks and survey objectives that he was prepared undertake for that said quote ! ! This meant that I did not feel I was being locked into a cycle of spiraling costs for the actual survey phase itself (ie: this comment refers to Simon's survey work, his findings, his report and his recommendations and not to the cost of the actual remedial work itself which is a separate matter). I felt his survey investigation was impartial. He identified various problem (s), identified the potential source (s) of those problem (s) and suggested appropriate remedial work relevant to the problem (s) identified. This was all presented in what I felt was a professional report format. In availing of his services I myself found him to be a good communicator, professional, honest, clear and concise. For myself, I did not feel at any stage that he was trying to pitch a particular product or service to me and I did not feel that he was affiliated with any given vested interest as regards his work at my property. His approach to his survey at my property was an huge help as it can be traumatizing for a property owner to discover a problem (s) especially if they are not from a trades or construction background and feel overwhelmed by the situation. The clarity and guidance that Simon provided was hugely helpful to me.

Simon was able to complete are survey at short notice. He was very professional and would readily answer questions throughout his inspection and provided practical solutions for tackling common condensation damp. His report was clear and easily understood. Would highly recommend him.

Simon was great. I think the best thing about him is, unlike other surveyors, he has no vested interest in any works that may get carried out as a result of his survey. He gave me lots of very clear, well thought out advice. Plus, the work recommended will cost me hundreds of pounds, not thousands like my previous survey (this company carries out the work themselves, so were quick to pile on the charges).

Simon carried out a damp survey for us on a commercial property which had damp issues. His work was of the highest standard. The survey was very helpful indeed for us when we faced a challenging scenario. He was quick, accurate, conscientious, very knowledgeable, completely professional, and brilliant at explaining issues to someone without experience of the problem. He charges extremely reasonable rates. I highly recommend Damp Surveys Ltd.

My homebuyers report indicated there might be some damp in the property that I am currently purchasing so I had Simon do a damp survey on it. Simon was very prompt and responsive. He produced a clear report and explained the process to me very well, would highly recommend.

I had a damp patch coming through from a rotten door sill that appeared mid-way through the sale of my flat, and wanted an independent survey (having heard bad things about free surveys associated with damp-proofing companies). Simon was excellent: during his visit he explained very clearly the extent of my damp problem (which turned out to be quite minor) and advised on exactly what work I needed to ask for from my local repairmen. The final report was also very clear and comprehensive. I would definitely use him again for any damp issues in the future.

As requested, my review will be in Italian. È con grande piacere che inserisco il mio commento sul servizio che abbiamo ricevuto dal sig Hichens. La sua perizia è stata condotta con grande competenza e professionalità. A questo vanno aggiunte la cortesia e la disponibilità del sig Hichens, pronto a dare risposte e ulteriori chiarimenti. Siamo rimasti molto soddisfatti.

Simon was extremely thorough. His assessment was clear and in contrast to free survey's by specialist companies looking for work, his recommendations were cost effective and aimed at solving the root issues. He was busy which meant he took a little time to reply at times, but this didn't impact my appreciation for the work he did.

I had some damp issues in my leasehold basement flat which I wanted an opinion on having had major disruption from a previous leak 2.5yrs ago. Since then I have been anxious (probably overly anxious) about signs of any damp. Simon was punctual (arrived early), was polite and very professional. He was extremely thorough - much more so than a surveyor I had employed previously. He climbed through windows and up onto a parapet to fully investigate the damp issues. He offered simple solutions to the problems identified and even changed the fan operating time on the extractor fans in my bathrooms to better deal with condensation. Whilst Simon came to me via a structural engineering company, the survey was very competitively priced compared with a company I had used previously. I would definitely use Simon again and recommend him to anyone seeking a thorough damp survey.

I couldn't be happier with the service which Simon Hichens provided. Having recently purchased our first property knowing for well there was a case of damp in some of the walls we were incredibly nervous about cost and the further implications of this. Following a multitude of quotes from damp companies all of which were adamant our house was suffering from a case of Rising Damp (which would have cost us a reasonable sum in remedial work, ranging from £1000 - £5400) we turned to dampsurveys.com to get an independent and accurate representation of what we would need to do. Simon was incredibly polite and explained everything he was doing at each step. Using a selection of different equipment and techniques he was quick to point out he didn't believe it was rising damp and provided evidence why (explained further in the detailed document following the survey). Each area was inspected thoroughly and suggestions were offered throughout as to how we could improve the situation. We couldn't be happier with the service offered and would highly recommend any home owner panicking about damp to use Simon and Dampsurveys.com first. The money spent was worth every penny and in the future if we were to move contacting them for their services would be at the top of our agenda.