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Danntec

4.9

199 Reviews

Opening Hours
Today -
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Organisations and Awards

Sep 2019

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
199 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Computer new ram
Customer Service
Quality
Value
Very professional and friendly. My computer was crashing all of the time and Dantec were able to diagnose the issue and fix it withing a day. Brilliant service. Would definitely recommend
Customer in Tyne and Wear Posted on 03/06/2024 , work completed 27/05/2024
Excellent level of service.
Customer Service
Quality
Value
The level of service provided was excellent. From initial assessment, through to repair and return Michael was professional, customer focused and extremely knowledgeable. At times unexpected problems were encountered with the repair with Michael discussing the options available with a great customer focused approach. My laptop is working better than it has in a significant number of years. I highly recommend this company
Customer in Northumberland Posted on 21/05/2024 , work completed 13/05/2024
professional and responsive effective help and service
Customer Service
Quality
Value
Danntec were recommended to me by an established client who have their support for softwear and hardwear services. They undertook to examine my malfunctioning laptop and provided an explanation of likely problems and potential solutions. After discussion we agreed actions to secure important data before installing a bigger hard drive and coincidentally a new battery. The work was carried out to plan and to agreed estimate with reports on progress and reassurances on actual findings and the approach being taken. All functions were reinstalled on the laptop with systems upgraded where appropriate. Follow up has been helpful and reassuring and I will have no hesitation in using the service again including seeking advice on issues and will recommend Danntec to any associates in need.
Customer in Tyne and Wear Posted on 16/04/2024 , work completed 12/04/2024
MacBook update and repair.
Customer Service
Quality
Value
I have used Dantec before, so I had no hesitation is using them again when I had a recent problem with my MacBook. The screen suddenly died on me, and there were various software issues that needed investigating. Michael was very prompt in getting back to me following my initial contact. He had the whole thing turned around in a week. Now, it's like brand new!
Customer in Tyne and Wear Posted on 17/03/2024 , work completed 08/03/2024
Timely, great service and work
Customer Service
Quality
Value
Had a laptop screen go bad and Danntec replaced the screen quickly and for a great rate. Was so thankful! Was kept abreast of the work and process to drop off/pay/pick up was easy.
Customer in Bridgend County Borough Posted on 28/01/2024 , work completed 30/10/2023
Great service
Customer Service
Quality
Value
My gaming PC unexpectedly broke down just after New Year's and Danntec came highly recommended so it was my first choice. The issues took a bit to resolve in the end, but I received regular updates via phone calls and emails. The quote was very reasonable for the extent of work done and time it took and my computer works better than it used to. Will reccomend to anyone.
Customer in Tyne and Wear Posted on 26/01/2024 , work completed 12/01/2024
Professional, friendly service at a good price!
Customer Service
Quality
Value
I had used Danntec before to fix my TV box and had no hesitation in contacting them again when my Mams laptop needed fixing. I met Mike and I explained the issue and he advised to swap the HDD for an SSD which would make the device faster, quieter and lighter. I was happy with this and we agreed a price with an invoice sent that day. Unfortunately the fan also needed replacing but Mike still agreed a good price with me and it was far cheaper than buying a new laptop for her so we agreed to go ahead. I collected the laptop 23/12/23 just in time for Xmas as it was a present and I could tell straight away that it felt lighter. I then tested it and it was exactly as Mike promised, faster to boot up and move between apps etc and was just like having a new machine. My Mam was delighted with this as she was unable to use it and had just given up hope of it being fixed. She now has a virtually new machine and cant believe the difference. The work is also guaranteed for peace of mind and I can just email Mike if there are any issues or if I need any help which is great after sales support. Danntec (Mike) have done a fantastic job at a competitive price and I will definitely use them again for any PC / software issues and can not recommend them highly enough and am happy to leave a 5 star review. Scott.
Customer in Tyne and Wear Posted on 03/01/2024 , work completed 23/12/2023
Wonderful work
Customer Service
Quality
Value
I consulted Danntec regarding water damage to my laptop. Michael was very professional and offered to examine the laptop soon after the incident. He was easily contactable and gave regular updates on the progress and condition of my laptop. When the extent of the damage was fully assessed, he provided me with all of the options I had for repairs and gave extremely helpful advice about what each option meant. He was also able to offer me an upgrade to my laptop in addition for the repair service and this all came to a very reasonable price.
Customer in Nottinghamshire Posted on 14/11/2023 , work completed 10/11/2023
Danntech saved the day
Customer Service
Quality
Value
My computer suddenly wouldn't turn on and kept beeping and a flashing red light.Tried googling for hours to fix myself to no avail.Saw Danntech's advert recommended by which so gave him a call.Michael was a total professional, talked me through everything and costs for everything including the express service.Unfortunately replacing the power unit didn't fix the issue and I feared the worst! Michael ordered a new motherboard and said that would probably fix the issue as it wasn't a power issue as we first thought.The supplier couldn't get the part until the Monday (was past cut off time ordering on the Thursday for Fri delivery) but Michael replaced it and it fixed the issue I was so relieved.Express service was refunded on my invoice and I was charged correctly for the work and correct part only not both attempted fixes which was nice.Cost was very reasonable, I was kept up to date throughout and when I emailed any questions or followups I was promptly answered.I even received advice for future windows 11 and I will be using Danntech again when this is needed.10/10 for experience,communication,professionalism and value.Glad I saw the ad when I did.
Customer in Tyne and Wear Posted on 05/09/2023 , work completed 01/08/2023
Supportive and Efficient
Customer Service
Quality
Value
Dantec (Michael) offered well considered and detailed advice regarding how our computer may have been compromised, how to rectify the problem and how best to try to prevent this type of event occuring again. All work was undertaken quickly and our later queries were addressed with equal efficiency. Overall cost was sensible and realistic. Throughout, Michael was supportive and most courteous. We are most grateful.
Customer in Tyne and Wear Posted on 04/09/2023 , work completed 02/08/2023