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Danntec

4.9

192 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Organisations and Awards

Sep 2019

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
192 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Wonderful work
Customer Service
Quality
Value
I consulted Danntec regarding water damage to my laptop. Michael was very professional and offered to examine the laptop soon after the incident. He was easily contactable and gave regular updates on the progress and condition of my laptop. When the extent of the damage was fully assessed, he provided me with all of the options I had for repairs and gave extremely helpful advice about what each option meant. He was also able to offer me an upgrade to my laptop in addition for the repair service and this all came to a very reasonable price.
Customer in Nottinghamshire Posted on 14/11/2023 , work completed 10/11/2023
Danntech saved the day
Customer Service
Quality
Value
My computer suddenly wouldn't turn on and kept beeping and a flashing red light.Tried googling for hours to fix myself to no avail.Saw Danntech's advert recommended by which so gave him a call.Michael was a total professional, talked me through everything and costs for everything including the express service.Unfortunately replacing the power unit didn't fix the issue and I feared the worst! Michael ordered a new motherboard and said that would probably fix the issue as it wasn't a power issue as we first thought.The supplier couldn't get the part until the Monday (was past cut off time ordering on the Thursday for Fri delivery) but Michael replaced it and it fixed the issue I was so relieved.Express service was refunded on my invoice and I was charged correctly for the work and correct part only not both attempted fixes which was nice.Cost was very reasonable, I was kept up to date throughout and when I emailed any questions or followups I was promptly answered.I even received advice for future windows 11 and I will be using Danntech again when this is needed.10/10 for experience,communication,professionalism and value.Glad I saw the ad when I did.
Customer in Tyne and Wear Posted on 05/09/2023 , work completed 01/08/2023
Supportive and Efficient
Customer Service
Quality
Value
Dantec (Michael) offered well considered and detailed advice regarding how our computer may have been compromised, how to rectify the problem and how best to try to prevent this type of event occuring again. All work was undertaken quickly and our later queries were addressed with equal efficiency. Overall cost was sensible and realistic. Throughout, Michael was supportive and most courteous. We are most grateful.
Customer in Tyne and Wear Posted on 04/09/2023 , work completed 02/08/2023
Laptop repaired promptly and efficiently
Customer Service
Quality
Value
My laptop had suddenly stopped working. Danntec repaired it fully and improved running speeds, within the time frame and price agreed in advance, providing good communication during the repair. I have not always had such good experiences with previous computer repairers and would be more than happy to use Danntec again.
Customer in Tyne and Wear Posted on 23/07/2023 , work completed 30/06/2023
First class service
Customer Service
Quality
Value
From first contact with Dantec Mike made me confident he was the man to repair my computer. Repairs were done in a timely manner and I am very happy with the results
Customer in Tyne and Wear Posted on 18/07/2023 , work completed 14/07/2023
Excellent service
Customer Service
Quality
Value
Repaired laptop - Microsoft not opening and very slow. DannTech were brilliant. Kept me informed at every step with detailed cost quotations and explained step by step what my options were. The work was carried out quickly and at a fair price. Highly recommend.
Customer in Tyne and Wear Posted on 26/04/2023 , work completed 21/04/2023
Great work, very helpful
Customer Service
Quality
Value
I found myself in a bit of a jam with my laptop not working. Michael sourced a replacement part, fitted it very quickly and got me sorted with a workaround while the part was in transit.
Customer in Tyne and Wear Posted on 25/04/2023 , work completed 21/04/2023
Problem with laptop screen
Customer Service
Quality
Value
My HP laptop had a problem with the screen making it unusable. The problem was difficult to diagnose and the parts difficult to obtain. Michael didn't give up and was able to resolve the problem. It took quite a while but he lent me a laptop and set it up to reassemble mine. When he had fixed it he didn't invoice me for a month to ensure that I was satisfied. The end result is that the laptop is now fine and I am delighted with the service that I received from Danntec.
Edmund in Tyne and Wear Posted on 21/03/2023 , work completed 03/02/2023
Excellent service, good price!
Customer Service
Quality
Value
Can't recommend DannTec highly enough. Mike did an excellent job bringing my (very) old laptop back to life for a very reasonable price. Friendly service with all works clearly explained. This is a well earned five stars!
Customer in Tyne and Wear Posted on 15/08/2022 , work completed 05/08/2022
Saved from the scammers
Customer Service
Quality
Value
I fell victim to a sophisticated computer scam which led to them getting control of my computer, turning it off and refusing to turn it back on unless I paid them quite a large sum of money. Danntec came to my rescue even working on a weekend to save my data, clean the hard drive and reinstate everything. They worked quickly, kept me informed of how the work was going, Michael spoke to me in language I could understand (I'm not techy at all !!!) was pleasant and polite and compared to other similar services I have used, went the extra mile to help me. I was happy with the price, felt it was value for money and very, very happy with the outcome. I would definitely use them again and wouldn't hesitate to recommend them.
Customer in Tyne and Wear Posted on 09/08/2022 , work completed 30/07/2022