Danntec

My laptop had suddenly stopped working. Danntec repaired it fully and improved running speeds, within the time frame and price agreed in advance, providing good communication during the repair. I have not always had such good experiences with previous computer repairers and would be more than happy to use Danntec again.

From first contact with Dantec Mike made me confident he was the man to repair my computer. Repairs were done in a timely manner and I am very happy with the results

From first approach to final sign-off Michael of Danntec was helpful and understanding of my needs relating to the sudden death of an elderly PC running an obsolete operating system. It was clearly not a run-of-the mill job as he had to send away for a special adapter in order to fit a new hard drive in place of the failed one. For this and other good reasons, the job - which I had told him was not urgent - took rather longer than expected but in view of the return as a fully functioning unit which readily accepted re-loading of the well-past-use-by-date programmes I have absolutely no complaint. Michael kept me informed as the work progressed and took trouble to offer and explain options as the need arose. The job was completed at a very reasonable cost within the pre-agreed budget. So satisfied am I that I have engaged Michael to repair another PC which had previously been put aside to await a trip to the tip - hopefully now reprieved!

Laptop fan started making a loud noise one day. Contacted Danntec. Part ordered and delivered. Booked in and worked around the corner in a cafe whilst repair carried out. All fine since!

From first phone call to completion of repair all completed within the day. Email account restored and working better than before when Google software refused to open up. Excellent personal service which also kept me informed of progress during the day. Cost reasonable taking consideration of the speed of service and time taen.

This was the first time I had used Danntec but had heard about them through the Which? Trusted Trader and had passed the building a number of times. When I dropped the machine off they started to diagnose the problem straight away, even before I had left, and discussed time frame and price. Throughout the fix I was kept up-to-date with emails and phone calls when required. Excellent job all round. I would certainly use this company again and recommend them.

Needed urgent assistance when PC went bang owing to power supply unit failure. Additional unrelated job asked for at same time involving data recovery from failed disk on another computer. Experienced very good service from Michael - collection and return service in particular most welcome. Obtained and installed replacement parts & effected internal clean out then tested system and returned in working order within a few days. Impressed me with friendly and helpful manner - good attention to keeping me informed about what he was doing. Also of note was prompt follow-up to resolve minor problem which only became apparent after computer was returned. Disk recovery job was successful and provided exactly what was required. So, first class service all round at a fair price - no hesitation in giving Danntec a top recommendation & would certainly return to them again if similar work is required.