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Danntec

4.9

204 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Organisations and Awards

Sep 2019

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
204 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
My gaming PC unexpectedly broke down just after New Year's and Danntec came highly recommended so it was my first choice. The issues took a bit to resolve in the end, but I received regular updates via phone calls and emails. The quote was very reasonable for the extent of work done and time it took and my computer works better than it used to. Will reccomend to anyone.
Customer in Tyne and Wear Posted on 26/01/2024 , work completed 12/01/2024
Professional, friendly service at a good price!
Customer Service
Quality
Value
I had used Danntec before to fix my TV box and had no hesitation in contacting them again when my Mams laptop needed fixing. I met Mike and I explained the issue and he advised to swap the HDD for an SSD which would make the device faster, quieter and lighter. I was happy with this and we agreed a price with an invoice sent that day. Unfortunately the fan also needed replacing but Mike still agreed a good price with me and it was far cheaper than buying a new laptop for her so we agreed to go ahead. I collected the laptop 23/12/23 just in time for Xmas as it was a present and I could tell straight away that it felt lighter. I then tested it and it was exactly as Mike promised, faster to boot up and move between apps etc and was just like having a new machine. My Mam was delighted with this as she was unable to use it and had just given up hope of it being fixed. She now has a virtually new machine and cant believe the difference. The work is also guaranteed for peace of mind and I can just email Mike if there are any issues or if I need any help which is great after sales support. Danntec (Mike) have done a fantastic job at a competitive price and I will definitely use them again for any PC / software issues and can not recommend them highly enough and am happy to leave a 5 star review. Scott.
Customer in Tyne and Wear Posted on 03/01/2024 , work completed 23/12/2023
Wonderful work
Customer Service
Quality
Value
I consulted Danntec regarding water damage to my laptop. Michael was very professional and offered to examine the laptop soon after the incident. He was easily contactable and gave regular updates on the progress and condition of my laptop. When the extent of the damage was fully assessed, he provided me with all of the options I had for repairs and gave extremely helpful advice about what each option meant. He was also able to offer me an upgrade to my laptop in addition for the repair service and this all came to a very reasonable price.
Customer in Nottinghamshire Posted on 14/11/2023 , work completed 10/11/2023
Danntech saved the day
Customer Service
Quality
Value
My computer suddenly wouldn't turn on and kept beeping and a flashing red light.Tried googling for hours to fix myself to no avail.Saw Danntech's advert recommended by which so gave him a call.Michael was a total professional, talked me through everything and costs for everything including the express service.Unfortunately replacing the power unit didn't fix the issue and I feared the worst! Michael ordered a new motherboard and said that would probably fix the issue as it wasn't a power issue as we first thought.The supplier couldn't get the part until the Monday (was past cut off time ordering on the Thursday for Fri delivery) but Michael replaced it and it fixed the issue I was so relieved.Express service was refunded on my invoice and I was charged correctly for the work and correct part only not both attempted fixes which was nice.Cost was very reasonable, I was kept up to date throughout and when I emailed any questions or followups I was promptly answered.I even received advice for future windows 11 and I will be using Danntech again when this is needed.10/10 for experience,communication,professionalism and value.Glad I saw the ad when I did.
Customer in Tyne and Wear Posted on 05/09/2023 , work completed 01/08/2023
Supportive and Efficient
Customer Service
Quality
Value
Dantec (Michael) offered well considered and detailed advice regarding how our computer may have been compromised, how to rectify the problem and how best to try to prevent this type of event occuring again. All work was undertaken quickly and our later queries were addressed with equal efficiency. Overall cost was sensible and realistic. Throughout, Michael was supportive and most courteous. We are most grateful.
Customer in Tyne and Wear Posted on 04/09/2023 , work completed 02/08/2023
Laptop repaired promptly and efficiently
Customer Service
Quality
Value
My laptop had suddenly stopped working. Danntec repaired it fully and improved running speeds, within the time frame and price agreed in advance, providing good communication during the repair. I have not always had such good experiences with previous computer repairers and would be more than happy to use Danntec again.
Customer in Tyne and Wear Posted on 23/07/2023 , work completed 30/06/2023
First class service
Customer Service
Quality
Value
From first contact with Dantec Mike made me confident he was the man to repair my computer. Repairs were done in a timely manner and I am very happy with the results
Customer in Tyne and Wear Posted on 18/07/2023 , work completed 14/07/2023
Excellent service
Customer Service
Quality
Value
Repaired laptop - Microsoft not opening and very slow. DannTech were brilliant. Kept me informed at every step with detailed cost quotations and explained step by step what my options were. The work was carried out quickly and at a fair price. Highly recommend.
Customer in Tyne and Wear Posted on 26/04/2023 , work completed 21/04/2023
Great work, very helpful
Customer Service
Quality
Value
I found myself in a bit of a jam with my laptop not working. Michael sourced a replacement part, fitted it very quickly and got me sorted with a workaround while the part was in transit.
Customer in Tyne and Wear Posted on 25/04/2023 , work completed 21/04/2023
Problem with laptop screen
Customer Service
Quality
Value
My HP laptop had a problem with the screen making it unusable. The problem was difficult to diagnose and the parts difficult to obtain. Michael didn't give up and was able to resolve the problem. It took quite a while but he lent me a laptop and set it up to reassemble mine. When he had fixed it he didn't invoice me for a month to ensure that I was satisfied. The end result is that the laptop is now fine and I am delighted with the service that I received from Danntec.
Edmund in Tyne and Wear Posted on 21/03/2023 , work completed 03/02/2023