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Danntec

4.9

211 Reviews

Opening Hours
Today - 10:00–14:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

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4.9
211 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Computer upgrade
Customer Service
Quality
Value
I have used Danntec for many years and have always been satisfied with the quality, speed and cost of the work. On this occasion my iMac was running slowly. Michael provided initial self help suggestions to improve performance but unfortunately these didn't solve the problem. We discussed options for upgrade which was undertaken and has made a huge difference. The work was done speedily and to the estimated cost. Home collection and delivery was a big bonus. Many thanks Michael and team!
Sean, Newcastle upon Tyne Posted on 29/10/2020 , work completed 21/09/2020
Laptop Gmail account repair
Customer Service
Quality
Value
From first phone call to completion of repair all completed within the day. Email account restored and working better than before when Google software refused to open up. Excellent personal service which also kept me informed of progress during the day. Cost reasonable taking consideration of the speed of service and time taen.
Customer in Tyne and Wear Posted on 30/08/2020 , work completed 21/08/2020
Really good service
Customer Service
Quality
Value
The repair took a little while but overall I had great experience with Danntec. While I was waiting for the work to be finished, Michael was sending me updates on the progress and replies to my comments in very short time. After picking up the fixed laptop I noticed that the cooling fan wasn't connected, which Michael has resolved the same day. I would definitely use this service again!
Customer in Tyne and Wear Posted on 18/07/2020 , work completed 14/07/2020
Professional service to the highest standards; fast completion and excellent customer care
Customer Service
Quality
Value
Michael from Danntec has upgraded my old laptop from Windows7 to Windows10; he has replaced the old HDD with a SSD and added RAM. Michael responded quickly to my initial message on Facebook and to all subsequent messages, and kept me up-to-date on the process. He explained the options in layman's terms and made suggestions geared towards my - the customer's - benefit. He accommodated me time-wise (i.e. when I could drop off and pick up the laptop, and how urgently I needed the work done). He carried out the work to the highest standards: as he had promised, the laptop has become much faster and more efficient. All work was carried out at a very reasonable price; to the agreed schedule, and I got a detailed invoice. All through the process Michael was kind, helpful and professional. I am glad I asked him to do the work and I would definitely recommend Danntec.
Customer in Tyne and Wear Posted on 16/07/2020 , work completed 16/07/2020
Great service
Customer Service
Quality
Value
I'm really happy with the service we received from Danntec. We were kept informed about the progress and likely cost and there was a very prompt turn around between handing out laptop in and it being fixed and ready to collect.
Lucy in Tyne and Wear Posted on 15/07/2020 , work completed 11/07/2020
Excellent service
Customer Service
Quality
Value
I had an undiagnosed issue with my laptop and Michael at Danntec diagnosed the problem promptly and corrected the issue straight away. I also asked for a few upgrades and Michael was very accommodating, helpful and efficient in his work.
Customer in Tyne and Wear Posted on 13/07/2020 , work completed 09/07/2020
Fast, friendly and fixed
Customer Service
Quality
Value
Really great work. The PC is around 7 years old and wasn't booting at all. I thought it was ready to be replaced but it's now running like new.
Customer in Tyne and Wear Posted on 24/06/2020 , work completed 04/06/2020
Michael Dann is the best!
I am currently working from home on a Surface Pro. After doing this for a number of weeks and beginning to suffer bad migraine, I realised that the small screen was to blame. I contacted Danntec and spoke to Michael Dann who was most helpful. He arranged a larger screen, keyboard, mouse and all the necessary leads for me at a cost which I felt was very reasonable. Now whilst I can operate the computer and the programmes I need to, the technicality of it is not for me! I just want to use my computer!! Michael was great; he delivered everything to my door as he agreed to do, had all of the leads set up for me and showed me where they had to go. Michael made me feel confident to do what I had to do, He even offered to talk me through it on the phone if I was stuck. Because of his prep work I was easily set up and running. It's made a huge difference to my home working environment. I will have no hesitation in recommending Danntec to others and will certainly use their services again. A huge 'Thank you' Michael.
Customer in Tyne and Wear Posted on 07/06/2020 (Reviewer did not use service)
Fast, reliable service.
Customer Service
Quality
Value
Had a problem starting my PC, took it to Danntec and had it fixed. Service was fast and good. I was kept informed of what was happening throughout the whole process and was advised of different options available to me. Price I paid was good and my PC is now home running smooth and fast. I know where I'll be going in future if I have any more problems. Thanks for a fast efficient service.
Customer in Tyne and Wear Posted on 06/06/2020 , work completed 16/04/2020
Great experience
Customer Service
Quality
Value
I emailed and received a response within 2 hours. I discussed the problems with Micheal and we agreed next steps. I was kept informed with progress regularly over the next few days. I went to collect my computer less than a week later. I’m very happy with the results and would certainly use Danntec again.
Customer in Tyne and Wear Posted on 21/05/2020 , work completed 15/05/2020