Danntec

As support for windows 7 was ending soon, I needed to sort things out. Danntech were great with initial advice on what to do and what was best in my situation. They listened well and provided expert help in getting new equipment and in transferring data to my new computer. Everything was very efficiently done, with good explanations and help in getting used to the new set-up and operating system. Danntech gives is expert, reliable and friendly service and I recommend them to others.

My 2011 MacBook Air completely ceased to function in late July 2019 at a critical professional moment: I could log in but the laptop failed to open so I had no functionality. Danntec rapidly restored the computer after carefully checking what data I might have on it and therefore what they needed to do to secure that data. In this case, I use the MacBook Air for travelling professional / business purposes such as presentations, meetings and making notes, so I do not store long term data on it. Danntec successfully restored all functionality and better than that, restored it to pretty much original performance (which is in any case, impressive for an elderly laptop) and at a very reasonable price. Support and customer service were excellent and I strongly recommend the service.

Michael was very thorough and wasn't phased by my elderly machine. He mended my machine so it's useable again. He did somethings to make it easier for me to use. Very pleased and it was on time and on budget.

I have used Danntec on previous occasions to fix laptop glitches but this was the first time I asked Michael to look at my desktop all-in-one which had begun to run like a stone tablet, with constant frozen screen and requirement to turn off/on, turn off/on, very annoying. As if by magic, Michael fixed it and also managed to reinstall most of the software and it now runs smoothly and fast, very very happy customer. Great and speedy service and also purchased ongoing support for a very reasonable price. What's not to like?!

My laptop wouldn’t recognise any available networks, so I rang Michael to see if he could help. I took it down straight away and he explained what the problem was likely to be, and that if he had the part in stock, he could fix it that evening. 2 hours later I got a call to say the job was done and that luckily, the problem was the easier of the two things he suspected may be causing the problem. He had also explained before fixing my repair what the cost may be if it turned out to be the case. I am very happy with the work carried out. Highly recommended for both price and speed of service, as well as the actual repair itself.

Mike took my laptop in on a Saturday and he rang within an hour to say that he could not decide if the problem was linked to the screen itself or a cable inside the laptop; so he replaced the screen and told me to try for a few days how the laptop would work. After the weekend the flickering returned and so Mike took the laptop back in and replaced the cable. This seems to have solved my problem as the flickering has stopped. Throughout the period when I had the problem with my screen I had several contacts with Mike - either by phone or email - and he was always replying within minutes. Mike is extremely helpful and even delivered my laptop at home after he had replaced the cable. Since then he has again contacted me to ask if everything is now okay with my laptop. I can only express praise for his excellent work. He is very meticulous in his work. I would definitively recommend Danntec for repairs to my friends and anyone else.

I originally made contact to ask whether my sat nav system could be repaired. However, as the system is in excess of 10 years old, I was only going to consider repair where I considered it as cost effective. I was invited to bring the system in and was told it could be brought back to life and the quote given to me was within my budget. Within a week I had my system returned to me, repaired and as good as new, as was intimated to me when we met. Within days I received an email from the company asking whether everything was working properly and whether I was satisfied. I am very happy with the work done for me. Furthermore, I am happy to recommend this company on the basis of the work that they carried out and would have no hesitation seeking their help in future.

He advised me of the various options I had when my MacBook Pro failed, was always in contact as well as being reasonably priced. It was a pleasure to deal with the owner and would recommend again.

This was the first time I had used Danntec but had heard about them through the Which? Trusted Trader and had passed the building a number of times. When I dropped the machine off they started to diagnose the problem straight away, even before I had left, and discussed time frame and price. Throughout the fix I was kept up-to-date with emails and phone calls when required. Excellent job all round. I would certainly use this company again and recommend them.

The home button on an iPad was stuck therefore the device was totally unworkable. I took it to Michael at Danntec and he did an excellent job of repairing it at a very reasonable price. I was able to pick it up two or three days later. I can thoroughly recommend this firm.