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Danntec

4.9

215 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Danntec – Computer & Laptop Repairs in Newcastle upon Tyne, Newcastle

We appreciate you need a fast and reliable computer repair service in and around Newcastle upon Tyne. Covering the whole of the North East, Danntec provide a range of computer repair and related services to a variety of devices.

Broken screen or virus removal, an upgrade to your laptop perhaps? Whatever you require, Danntec will supply a first class personable solution, much better than your big chain stores, or typical mobile phone repair shops.

Do give us a call to find out how we can help you - it's freephone - 0800 112 3367

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • Tablet repair
  • Accessories and parts

  • More Services

    • sat nav repair

Customer reviews

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4.9
215 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Timely and helpful with great communication
Customer Service
Quality
Value
I had not used Danntec before and was in a complete panic as I needed my laptop for work as it had monumentally crashed just prior to an important MS Teams meeting. I rang them straight after spoke to Michael who was super helpful. He gave me directions on how to get there and took my laptop to have a look. He called soon after to tell me the diagnosis and gave me a number of options with prices. The communication was clear and helpful. I was pleased to get my laptop back the next day (even though it was a Saturday!) and it was working perfectly; I also have a back up now too. Great work and although I hope I don't have to, I would definitely go back to them again if I had any laptop problems. I have also recommended Danntec to friends. Michael was professional, friendly and respectful of my need to get my laptop back ASAP. Fantastic service at an affordable price.
Pamela in Tyne and Wear Posted on 03/02/2021 , work completed 30/01/2021
PC not booting up
Customer Service
Quality
Value
My Dell PC was not booting up, Michael diagnosed the problem promptly and supplied a quotation for the repair work to be done. A new motherboard was fitted and the PC is now running like new. The work was carried out for the quotation price with no surprise extras. The home pick up and drop off was very convenient. I would happily recommend Danntec to anyone.
Customer in Tyne and Wear Posted on 19/12/2020 , work completed 08/12/2020
Confidence in service.
Customer Service
Quality
Value
Danntec restored my laptop's capability efficiently. Danntec also was helpful in linking my laptop to my printer and with a technical issue with the touchpad. I feel confident that the antivirus software that Danntec provides (for which I pay a monthy fee) is working well.
Customer in Tyne and Wear Posted on 02/12/2020 , work completed 18/11/2020
Consistently great service
Customer Service
Quality
Value
Danntec fixed my laptop that had mysteriously store working. In spite of a pre-lockdown rush, the job was completed promptly and with good communication. Apart from their expertise, they are always such a pleasure to deal with, polite, friendly and helpful. Wouldn't go anywhere else.
Customer in Tyne and Wear Posted on 23/11/2020 , work completed 20/11/2020
Computer upgrade
Customer Service
Quality
Value
I have used Danntec for many years and have always been satisfied with the quality, speed and cost of the work. On this occasion my iMac was running slowly. Michael provided initial self help suggestions to improve performance but unfortunately these didn't solve the problem. We discussed options for upgrade which was undertaken and has made a huge difference. The work was done speedily and to the estimated cost. Home collection and delivery was a big bonus. Many thanks Michael and team!
Sean, Newcastle upon Tyne Posted on 29/10/2020 , work completed 21/09/2020
Laptop Gmail account repair
Customer Service
Quality
Value
From first phone call to completion of repair all completed within the day. Email account restored and working better than before when Google software refused to open up. Excellent personal service which also kept me informed of progress during the day. Cost reasonable taking consideration of the speed of service and time taen.
Customer in Tyne and Wear Posted on 30/08/2020 , work completed 21/08/2020
Really good service
Customer Service
Quality
Value
The repair took a little while but overall I had great experience with Danntec. While I was waiting for the work to be finished, Michael was sending me updates on the progress and replies to my comments in very short time. After picking up the fixed laptop I noticed that the cooling fan wasn't connected, which Michael has resolved the same day. I would definitely use this service again!
Customer in Tyne and Wear Posted on 18/07/2020 , work completed 14/07/2020
Professional service to the highest standards; fast completion and excellent customer care
Customer Service
Quality
Value
Michael from Danntec has upgraded my old laptop from Windows7 to Windows10; he has replaced the old HDD with a SSD and added RAM. Michael responded quickly to my initial message on Facebook and to all subsequent messages, and kept me up-to-date on the process. He explained the options in layman's terms and made suggestions geared towards my - the customer's - benefit. He accommodated me time-wise (i.e. when I could drop off and pick up the laptop, and how urgently I needed the work done). He carried out the work to the highest standards: as he had promised, the laptop has become much faster and more efficient. All work was carried out at a very reasonable price; to the agreed schedule, and I got a detailed invoice. All through the process Michael was kind, helpful and professional. I am glad I asked him to do the work and I would definitely recommend Danntec.
Customer in Tyne and Wear Posted on 16/07/2020 , work completed 16/07/2020
Great service
Customer Service
Quality
Value
I'm really happy with the service we received from Danntec. We were kept informed about the progress and likely cost and there was a very prompt turn around between handing out laptop in and it being fixed and ready to collect.
Lucy in Tyne and Wear Posted on 15/07/2020 , work completed 11/07/2020
Excellent service
Customer Service
Quality
Value
I had an undiagnosed issue with my laptop and Michael at Danntec diagnosed the problem promptly and corrected the issue straight away. I also asked for a few upgrades and Michael was very accommodating, helpful and efficient in his work.
Customer in Tyne and Wear Posted on 13/07/2020 , work completed 09/07/2020