Danntec

I had a faulty keyboard on my laptop that continued to cause issues throughout Mike's work on it and resulted in Mike replacing the machine with a refurbished model and keeping my SSD in the new one. He kept in constant communication with me throughout the process so I always knew where I stood, and went to extra lengths to make sure he resolved the issue! This service is excellent value for money and I would recommend to anyone who is having any technical difficulties to use Mike's service. I will definitely be going to him if I ever have issues in the future.

My laptop appeared dead and I very nearly bought a new one. I rang Danntec because a - they had great reviews and b - they are a local business. Michael was responsive, kept me updated with honest advice of all my options and costs. I went with complete upgrade (not very tech!) and it’s like having a new laptop for a fraction of the cost of buying new. So pleased I contacted them and will be recommending to friends and family.

I was really pleased with the level of service and value for money. Mike offers a professional service, takes time to solve your IT problems and is very knowledgeable. I bought a reconditioned laptop which I use every day for work purposes and had my netbook repaired. It's great that Danntec recycles computers. When buying a new computer, if you care about the environment it's worth considering buying a reconditioned one.

Broke the screen on my SatNav, on Friday, contacted Danntec, swift reply with quotation, dropped off SatNav on Saturday afternoon, update on the Monday afternoon, picked up SatNav on the Friday Excellent service

I work for a property an UK wide investment company, our computers use lubuntue and linux operating system. When I got into my office on Monday 11th November 2019 my computer would not start up no matter what I attempted. I spent well over an hour speaking to different computer shops and computer companies in and around Newcastle and none seemed able/willing to assist me - until I came across Michael at Danntec! I was able to take my computer into his office the next working day and within 24 hours my computer was back in my office an working quicker than it has worked in a long time. Michael also provided me with additional advice regarding the maintenance of my computer and everything is now working really well. Great service and an easy 5 stars. I would highly recommend his service!

Needed urgent assistance when PC went bang owing to power supply unit failure. Additional unrelated job asked for at same time involving data recovery from failed disk on another computer. Experienced very good service from Michael - collection and return service in particular most welcome. Obtained and installed replacement parts & effected internal clean out then tested system and returned in working order within a few days. Impressed me with friendly and helpful manner - good attention to keeping me informed about what he was doing. Also of note was prompt follow-up to resolve minor problem which only became apparent after computer was returned. Disk recovery job was successful and provided exactly what was required. So, first class service all round at a fair price - no hesitation in giving Danntec a top recommendation & would certainly return to them again if similar work is required.

Took my slow running computer and had an overhaul and now everything works fine at about 5 times the speed.

As support for windows 7 was ending soon, I needed to sort things out. Danntech were great with initial advice on what to do and what was best in my situation. They listened well and provided expert help in getting new equipment and in transferring data to my new computer. Everything was very efficiently done, with good explanations and help in getting used to the new set-up and operating system. Danntech gives is expert, reliable and friendly service and I recommend them to others.

My 2011 MacBook Air completely ceased to function in late July 2019 at a critical professional moment: I could log in but the laptop failed to open so I had no functionality. Danntec rapidly restored the computer after carefully checking what data I might have on it and therefore what they needed to do to secure that data. In this case, I use the MacBook Air for travelling professional / business purposes such as presentations, meetings and making notes, so I do not store long term data on it. Danntec successfully restored all functionality and better than that, restored it to pretty much original performance (which is in any case, impressive for an elderly laptop) and at a very reasonable price. Support and customer service were excellent and I strongly recommend the service.

Michael was very thorough and wasn't phased by my elderly machine. He mended my machine so it's useable again. He did somethings to make it easier for me to use. Very pleased and it was on time and on budget.