Endorsed by Which?

Datel Electrical Limited

5.0

88 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020

About

Datel Electrical Ltd is a well established electrical contractor based in Kingskerswell in South Devon.
Our team of qualified and highly motivated engineers deliver on our commitment to customer service and quality of work, and we specialise in electrical testing, installation, 24-hour emergency repairs and maintenance.
We are registered with the ECA and Elecsa, and all of our engineers are CRB checked.
We are also a Dimplex registered installer and have the new energy efficient Quantum storage heaters available to view.
Datel Electrical Ltd is based just off the new South Devon Link Road between Newton Abbot and Torquay - please feel free to pop in and see us to discuss your electrical needs, or give us a call to arrange a free no-obligation quotation

What we do

  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services
    • Rewiring
    • Electric Showers
    • Outdoor electrical wiring
    • Fuse boards
    • Electrical repairs
    • Landlord safety certificates
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
  • Lighting contractors

    • Emergency lighting
    • Emergency lighting annual testing
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
    • Security & Emergency lighting installations
  • Smart Homes

    • Security
  • More Services

    • pat testing
    • electrical faults
    • night storage heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Overcharging labour
Quoted for very simple hookup job in garden that would be one days labour for one person, and in the end turned out to be that. Quoted £420 which ended up being over twice the final price I paid an electrician 3 doors down from me. I am a which? Member and had confidence in this service, not now.
Glynn in Torbay Posted on 24/10/2021 (Reviewer did not use service)
The trader replied (on 26/10/2021)
Thank you for taking the time to leave a review which we were extremely surprised to read. We received your telephone call back in April asking for a quotation as soon as possible since you already had gardeners on site and electrical work was required in conjunction with their works. Bearing this in mind we rescheduled several jobs to enable us to send a colleague to give a quote the same day as your telephone call. It was unfortunate that when our colleague arrived to look at the work involved he was not given full access to the area in question. Hence our quotation was prepared without us being able to visually inspect the work involved. It is very likely that this explains why another electrician was able to complete the work at a cheaper cost.
Fast and efficient customer service
Customer Service
Quality
Value
I called Datel out urgently for my elderly parents one of which has dementia. Ryan arrived within 30 minutes and very quickly diagnosed the problem, he was able to explain what was wrong and put a temporary fix in place which he proceeded to follow up with the next day. All costs were discussed upfront. I can highly recommend them as a very friendly efficient company who I will use in the future.
Customer in Torbay Posted on 20/08/2021 , work completed 17/08/2021
Went above and beyond.
Customer Service
Quality
Value
We had a dangerous faulty cable inside the wall causing arcing and loud bangs. We called Datel who hadn't anyone spare at such short notice, but called back, having got an electrician off his day off to come out to us. He was polite, calm and methodical, pinpointing the problem straightaway and effecting the repair without fuss, putting our minds at ease. He worked with very little disruption and hardly any mess at all. Thoroughly recommend this company, who are coming back to do more work at my property.
Customer in Devon Posted on 22/07/2021 , work completed 21/07/2021
Another great job done
Customer Service
Quality
Value
I have used Datel for a good number of years. It's very reassuring to have found an Electrical contractor who always delivers excellent customer service and workmanship. The electrician called at the time agreed and fitted new LED fittings in our garage and shed. The job was done very efficiently and the fittings were secured neatly. An earthing fault was detected and rectified at the same time. The LED products are great - neater and more efficient than the old fluorescent tubes. All the old fittings were taken away. Their pricing is good - for the excellent quality work and customer service they deliver as a team - of both electricians and admin support.
Customer in Torbay Posted on 22/07/2021 , work completed 21/07/2021
Not the cheapest, but an excellent company
Customer Service
Quality
Value
Bought a 50 year old house with trunking and DIY electrics everywhere, an unreachable consumer unit, lots of sockets not working, etc. Datel advised an update to solve all failed areas to modern specs, garage rewiring and investigation of any suspect areas - rather than a full rewire which was not needed. They started Monday, brought in two other electricians as needed, & finished on Friday. Having found additional issues, i.e. all outside security lights not working, aged unsafe extractors, inset smoke alarms years out of date, they advised most suitable new ones, with alternatives offered. At all times, they kept me involved in decision making, choices with costs where necessary. They worked tidily, cleared up every night, & turned up when they said they would and went over and above to leave me confident that my house now worked well and safely Their communication both from office and supervisor on site was excellent. All in all I can thoroughly recommend them.
Customer in Devon Posted on 11/07/2021 , work completed 18/06/2021
Great Work
Customer Service
Quality
Value
We just need a double outside socket fitted. Underlying problems were found during the work, all fixed and checked by the cheerful, friendly electrician who patiently explained everything he was having to do. We've used Datel before which is why we went back to them for this small project. The quotation process was quick and competitive. Wouldn't hesitate to use Datel again.
Andrew in Torbay Posted on 07/06/2021 , work completed 01/06/2021
Professional & Friendly
Customer Service
Quality
Value
Jon Sword and Ryan Dicks were excellent. They were very professional and friendly. We had a new consumer board installed to replace an old fuse box as well as a couple of other small jobs and the work they carried out was excellent. They were very thorough and honest. Highly recommended.
Steve in Torbay Posted on 05/06/2021 , work completed 04/06/2021
Excellent work and Customer service
Customer Service
Quality
Value
We have used Datel for a good number of years for varied electrical work. They recently installed 2 Dimplex Quantum heaters for us - to replace old faulty heaters . The additional wiring circuits/switches required were installed very neatly around existing decor. All old items were removed and they left everything clean and tidy. All my questions during the time with us, were answered fully and professionally re setting up/use of the new heaters. The quality of workmanship and customer service of the electricians and the Admin support team is excellent. It's great to have found 'Datel' that I can rely on for any electrical needs.
James in Torbay Posted on 14/05/2021 , work completed 13/05/2021
Excellent service
Customer Service
Quality
Value
Always provide an excellent service that is prompt, reliable and efficient. Would not hesitate to recommend.
Customer in Torbay Posted on 13/05/2021 , work completed 11/05/2021
Really Great Job Ryan. Thank you.
Customer Service
Quality
Value
Ryan replaced light switches, exterior lights and spotlights to resolve problems with bulbs blowing and lights flickering. It was done to the agreed schedule and budget and very efficiently. The trader was incredibly personable, hugely efficient and all staff were so helpful, keeping us fully informed and maintained a brilliant sense of humour throughout. Even with unavoidable delays, the job was completed on time and very effectively.
Customer in Devon Posted on 12/05/2021 , work completed 12/05/2021