Endorsed by Which?

Homesafe Glazing

5.0

163 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • Fire doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
163 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Exactly what you want
Customer Service
Quality
Value
Danny and team were great. Getting a quote was easy and we never felt under any pressure. Danny answered our questions and changed the style for us partway through the process. Then the team did a great job of fitting the windows.
Customer in Greater London Posted on 27/11/2023 , work completed 10/11/2023
Very professional service
Customer Service
Quality
Value
Danny and his team (Mark and Dave) are polite, tidy and highly professional. We are delighted with the quality of our new windows.
Customer in Greater London Posted on 20/10/2023 , work completed 16/10/2023
Efficient and friendly service
Customer Service
Quality
Value
Having found this company through Which? Trusted Traders, I employed them to replace two windows suffering badly from condensation. Danny, one of the partners, measured up and noted that the windows were sticking slightly. The quotation that he provided was very reasonable and, within days, his colleague arrived with the replacement panes. He worked carefully and efficiently and, as well as replacing the panes, adjusted the windows to work smoothly. We were very pleased with the service provided by this small friendly company.
Customer in Greater London Posted on 15/08/2023 , work completed 31/07/2023
The trader replied (on 15/08/2023)
Thank you for your kind words.
Skilled, professional and friendly
Customer Service
Quality
Value
On the first visit David made very precise measurements (not all firms do). The installation by Marc and David was skilled and professional. There was less noise than I had expected and everywhere was tidied afterwards. Efficient, friendly, good workmanship - what more can you ask.
Christine in Greater London Posted on 08/08/2023 , work completed 02/08/2023
Window installation
Customer Service
Quality
Value
All I can say is that from the time I met David, I knew that I wanted his firm to install our windows. I did obtain two other quotes one cheaper but I decided to stick with Homesafe Glazing & Locks. I wasn’t disappointed, the level of service we received from when we first met David to the installation was amazing. Nothing was too much trouble, everything was explained. The installation went smoothly, the windows look great. Our flat was left clean & tidy. The aftercare was also great, the FENSA certificate arrived within a week. I would highly recommend Homesafe Glazing & Locks.
Fiona in Greater London Posted on 05/08/2023 , work completed 19/06/2023
Excellent Service from quote to fit
Customer Service
Quality
Value
From the initial contact through to the fitting Danny at Homesafe Glazing and Locks provided a thorough professional service. The fitting was done on time to an excellent standard and as per quote. It is always hard selecting reliable contractors from an area you don't know but i would have no hesitation in recommending Danny and the Homesafe team
Customer in Derbyshire Posted on 14/07/2023 , work completed 27/06/2023
Replacement of French doors in my conservatory
Customer Service
Quality
Value
I have a large, old conservatory on the back of my house and the French doors were in a bad state of repair. They needed replacing, but I was told it would be quite difficult to do, given the age of the conservatory. I saw Homesafe Glazing on Which? Trusted Traders website. They had excellent reviews so I contacted them. David came to have a look and said it could be done. He did a very thorough survey of the job and their quote I felt was reasonable. The new doors were fitted last week according to the time schedule and budget. They did an amazing job and the end result is far better than I expected it would be. The doors fit so well you would not know they are a recent addition. It’s given the whole conservatory a facelift. The two man team worked quickly and efficiently and left the site as they found it. I am absolutely delighted with the result and would definitely use this company again. I can highly recommend them. They were also pleasant and helpful throughout and happy to answer any queries I had.
Judy in Greater London Posted on 13/07/2023 , work completed 06/07/2023
New windows for the front of our property
Customer Service
Quality
Value
I’d recommend Homesafe to anyone looking for new windows. The work they carried out was excellent from start to finish and we could not be happier with the job they did. After recently purchasing our property, we realised the old single glazed windows were beyond repair and needed replacing. We got round a number of potential suppliers but Danny stood out from the rest. Everything was easy, from the quote, paying a deposit and the final fit, all ran like clockwork. Danny and the guys are great, if you’re looking for new windows - go with them, you won’t regret it!
Customer in Greater London Posted on 21/06/2023 , work completed 15/05/2023
The trader replied (on 05/07/2023)
Thank you for such kind words. We really appreciate it.
Professional, friendly, great work
Customer Service
Quality
Value
From start to finish these guys were professional and a pleasure to work with. They replaced the bay window in my living room and a failed unit in another window. I could not have hoped for a better result. Their quote was competitive without being the cheapest but the small amount extra was well worth it. Happily recommend their work and their approach.
Customer in Greater London Posted on 15/06/2023 , work completed 13/06/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023