Endorsed by Which?

Homesafe Glazing

5.0

181 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • Fire doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
181 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
We love our new windows and doors
Customer Service
Quality
Value
Danny came and quoted to replace 2x bathroom windows, patio doors, French windows and a bay window at the back of our house. The quote was reasonable ( & more realistic than quotes we’d had from a couple of the big name companies a few years ago) so we agreed the price and fixed a date. From our point of view everything went to plan, although I know our Edwardian house presented challenges to Danny & Dave. However, they dealt with everything and finished the work on time and to a high standard. We are very happy with the new windows & doors & only wish we had found Homesafe earlier. The FENSA inspector came to check on the quality of the work and he seemed very happy too.
Customer in Greater London Posted on 21/09/2020 , work completed 21/08/2020
Trustworthy and knowledgeable
Customer Service
Quality
Value
I contacted Danny, and two other companies, to provide a quotation for a new front door. Living in a terrace of three, the front doors have to match. From the outset Danny was patient, knowledgeable, thorough and courteous. He wasn't pushy at all and encouraged me to seek at least an additional quote. He took his time to ensure that I was aware of the options and happy with my choices. He kept me informed as to the lead time and turned up punctually on the appointed date. Both men worked hard and finished in half a day. They left the site immaculate and were polite and personable throughout. I have no hesitation in recommending the firm - I cannot find fault at all.
Customer in Surrey Posted on 03/08/2020 , work completed 09/07/2020
Replace window panels, new locking system to French Windows and fixing windows in loft room
Customer Service
Quality
Value
David arrived promptly and worked to complete the job as per the quote. I am delighted with the standard of the work that was done and will definitely use Homesafe Glazing and Locks again. I have recommended them to others already. A welcome change to work with a business who offer such high standards of work and integrity and offered options to repair, rather than just to replace.
Customer in Greater London Posted on 02/08/2020 , work completed 20/07/2020
Excellent work, super efficient
Customer Service
Quality
Value
Danny delivered an excellent window replacement for us. Quoting was quick (no upselling or faffing) and super-responsive. He took our concerns around COVID-19 seriously, was very clear about timings, costs and delivery. On the day the work was completed to a great standard, slightly ahead of schedule, and there wasn't a trace left behind. Really impressed.
Matt in Greater London Posted on 26/07/2020 , work completed 22/07/2020
Tidy, prompt and polite
Customer Service
Quality
Value
David and Danny took care in the house whilst working, tidied up after themselves, arrived promptly both mornings and have transformed the front of my house with the new windows installed. I couldn't recommend them more highly.
Ian in Chessington Posted on 17/07/2020 , work completed 14/07/2020
New front door - returning customer
Customer Service
Quality
Value
Homesafe had installed patio doors for me last year so when I decided to look for a new front door I got in touch again. Just as with the first time, Danny was approachable, easy to deal with, transparent about pricing and clear as to the lead time for production and installation. As anticipated, installation took about half a day; the site was left immaculate when the work was complete. A week later Danny returned, as agreed, with the two extra keys that I had ordered. My new front door makes a big difference to the appearance of my house and I am delighted with it.
Customer in Greater London Posted on 10/07/2020 , work completed 16/06/2020
Installation of uPVC Timeless windows - Twickenham
Customer Service
Quality
Value
Danny and David did a great job replacing our windows, including 2 bay windows and a box window as well as replacing single glazed windows at the front of the house. They were easy to get in touch with, honest and transparent about the pricing and differential between the Timeless windows and normal uPVC windows. The windows look great and seem to have been fitted very well. We are now just waiting to get our loft windows replaced having decided to do so following their excellent work. Thanks both!
Customer in Greater London Posted on 19/05/2020 , work completed 02/05/2020
New Window and doors
Customer Service
Quality
Value
David and his team did a superb job in replacing all the windows and external doors on the property. They were also cheaper than the other quotes I received. The quality of the finish was excellent, and they were very tidy, timely, and polite. I would highly recommend Homesafe Glazing & Locks.
Customer in Greater London Posted on 20/03/2020 , work completed 19/02/2020
Speedy repair
Customer Service
Quality
Value
David replaced a lock in my patio door that contained a broken key. He was very polite and carried out the work quickly and efficiently. Happy to recommend.
Customer in Greater London Posted on 06/03/2020 , work completed 04/03/2020
Installation of new UPVC back door & Window in Tooting, SW17. Excellent reliable & friendly service.
Customer Service
Quality
Value
Great, reliable, honest & friendly service from David & Danny from the free survey quote to installation of new UPVC back door and window! On the first visit, Danny listened to our needs/ concerns & gave an honest & friendly advice about the work they are going to carry out. On the day of installation David turned up on time, kept us updated & completed all the work and left the place very neat & tidy! What a great job! We are very pleased with their honest, friendly, & amazing job! Thank you David & Danny for your very friendly, reliable,excellent service & we highly recommend Homesafe Glazing company!
Customer in Greater London Posted on 24/02/2020 , work completed 30/01/2020