Endorsed by Which?

Homesafe Glazing

5.0

195 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
195 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Installation of uPVC Timeless windows - Twickenham
Customer Service
Quality
Value
Danny and David did a great job replacing our windows, including 2 bay windows and a box window as well as replacing single glazed windows at the front of the house. They were easy to get in touch with, honest and transparent about the pricing and differential between the Timeless windows and normal uPVC windows. The windows look great and seem to have been fitted very well. We are now just waiting to get our loft windows replaced having decided to do so following their excellent work. Thanks both!
Customer in Greater London Posted on 19/05/2020 , work completed 02/05/2020
New Window and doors
Customer Service
Quality
Value
David and his team did a superb job in replacing all the windows and external doors on the property. They were also cheaper than the other quotes I received. The quality of the finish was excellent, and they were very tidy, timely, and polite. I would highly recommend Homesafe Glazing & Locks.
Customer in Greater London Posted on 20/03/2020 , work completed 19/02/2020
Speedy repair
Customer Service
Quality
Value
David replaced a lock in my patio door that contained a broken key. He was very polite and carried out the work quickly and efficiently. Happy to recommend.
Customer in Greater London Posted on 06/03/2020 , work completed 04/03/2020
Installation of new UPVC back door & Window in Tooting, SW17. Excellent reliable & friendly service.
Customer Service
Quality
Value
Great, reliable, honest & friendly service from David & Danny from the free survey quote to installation of new UPVC back door and window! On the first visit, Danny listened to our needs/ concerns & gave an honest & friendly advice about the work they are going to carry out. On the day of installation David turned up on time, kept us updated & completed all the work and left the place very neat & tidy! What a great job! We are very pleased with their honest, friendly, & amazing job! Thank you David & Danny for your very friendly, reliable,excellent service & we highly recommend Homesafe Glazing company!
Customer in Greater London Posted on 24/02/2020 , work completed 30/01/2020
Excellent
Customer Service
Quality
Value
Called Homesafe due to a faulty window that could not be closed or locked. They were on-site within 30 minutes and secured the window until replacement parts were obtained. These were installed a few days later with the minimum of fuss and bother. Throughout Homesafe were kind, courteous informative and thoroughly professional. We had called on their services a few years in the past when their service was just the same. I cannot fault their excellent service and would recommend them to anyone wanting the reassurance of a quality service.
Customer in Greater London Posted on 30/01/2020 , work completed 25/01/2020
Best price, communication and service for PVC window installation
Customer Service
Quality
Value
Needed to replace a wooden sash that was being rotted by heavy showering (we should've changed the window when we redesigned the bathroom!). After wasting time talking to the big name companies, we spoke with David at Homesafe. He was straight-talking which was much appreciated after the hard-sell and fast talk of the glazing salesmen and answered all my questions, even sending me a special sample finish. The job was completed efficiently with no mess or drama. They did a great job taking out the old sash without damaging the existing tiles (which had been huge worry as we had few spares) and the new window works beautifully and looks just as good as the wooden sash. We are completely pleased.
Customer in Greater London Posted on 28/01/2020 , work completed 08/01/2020
Excellent customer service
Customer Service
Quality
Value
Even though the job was small, the level of customer service was excellent - polite, friendly and accommodating, and the standard of workmanship was high.
Customer in Greater London Posted on 28/01/2020 , work completed 23/01/2020
Supplied and fitted new composite front door and side windows, removed and disposed of old front and porch door plus rendering
Customer Service
Quality
Value
David and the team were amazing throughout. He went through all the different options with us including some suggestions and followed up with the manufactures to check details with us. Installation was completed quickly and we were kept updated throughout, the place was left spotless afterwards. Brilliant service and would highly recommend them and plan to use them again next year for further work.
Customer in Greater London Posted on 01/01/2020 , work completed 18/11/2019
Replacement windows and doors in pvc
Customer Service
Quality
Value
A thoroughly professional job completed with the very minimum of fuss and bother. All work was carried out spotlessly and the workmanship was more than excellent. Customer relationships and communications were maintained at a very high level. Very good indeed
John Cumming Posted on 12/12/2019 , work completed 12/12/2019
Good quality work, on time, polite and tidy.
Customer Service
Quality
Value
Homesafe Glazing replaced 5 old and rotting windows for me with UPVC windows on a Victorian terrace over 3 floors. David's timekeeping was very good to visit to provide a quote. He took time to explain options, prices and show me samples. He returned after the work was agreed to double-check all measurements. Danny and David were on time, very efficient, tidy, and polite. Although I am not confident about commenting on value, as I didn't have a comparison. I would definitely 100% recommend them on service.
Customer in Greater London Posted on 02/12/2019 , work completed 29/11/2019