Endorsed by Which?

Homesafe Glazing

5.0

195 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
195 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacement uPVC Double Glazing
Customer Service
Quality
Value
David, Danny and Mark were friendly, efficient and timely in their works. I liked their attention to detail and the way they explained everything that they were doing. All areas of work were left tidy at the end of each day. It was a real pleasure having a double glazing company you could trust - leagues ahead of the larger companies out there. Customer care was high on their agenda and I think coupled with this, good value for money. I would not hesitate to recommend them to friends and relatives and would certainly use them again for any other works that are window and door related.
Customer in Greater London Posted on 10/10/2021 , work completed 06/10/2021
Full marks
Customer Service
Quality
Value
It was a pleasure to do business with David and his colleagues. The work was completed on schedule and everything was done with the minimum of fuss, speedily and without any mess. Full marks for the result.
Customer in Greater London Posted on 08/09/2021 , work completed 25/08/2021
Tidy working; finished work on time; responsive communications - stress-free experience
Customer Service
Quality
Value
Homesafe Glazing replaced my windows and doors: 10 windows, a composite door, uPVC door and a pair of patio doors. The whole experience was stress-free. The experience was uneventful from the beginning to the end. Most communications were over email with David who was very responsive. David patiently worked with me to quote for windows and doors to my particular specifications, including adding hinge bolts, supplying and installing magnetic door stops for the french doors and upgrading the lock cylinders all around. During installation, David and the team were tidy and efficient. They finished the job on time. There was very little decoration patch up required afterwards. (This was one of the comments from my builder when he saw the work afterwards.) There were a couple of delays caused by their suppliers which were outside of their control. I would definitely recommend it.
Customer in Greater London Posted on 07/09/2021 , work completed 25/08/2021
Homesafe - fantastic work!!
Customer Service
Quality
Value
Homesafe - fantastic work!! Danny & his Team are friendly, punctual, polite & did a wonderful job - thank you
Customer in Greater London Posted on 07/09/2021 , work completed 31/05/2021
Great service
Customer Service
Quality
Value
David from first enquiry to after installation was excellent. Prompt, polite and helpful from the get-go he helped us make decisions and he liaised with our builders to ensure we’ve got the best finish for our project. His team that installed the bi-fold doors were on time, equally friendly and helpful and tidied up before they left. I would highly recommend HomeSafe Glazing.
Customer in Greater London Posted on 06/09/2021 , work completed 24/08/2021
Composite door review
Customer Service
Quality
Value
We were very impressed with how professional ethics the company was, from 1st meeting to installation, always turned up on time and followed up with emails really quickly. We were kept informed with unexpected delays due to supply. The workmanship carried out is really high standard, everything was spotless after installation. We also love our new composite door. Thank you David, we look forward to working with again.
Customer in Greater London Posted on 06/09/2021 , work completed 02/09/2021
Composite doors
Customer Service
Quality
Value
Supplied and fitted 3 new composite doors. Workmanship to an extremely high standard. Very professional company. Great communication throughout the process from ordering through to completion. Knowledgeable and professional staff. Would highly recommend.
Karen in Greater London Posted on 01/09/2021 , work completed 26/08/2021
Great installation - One very happy customer
Customer Service
Quality
Value
In total Danny & his team replaced 8 windows and 2 doors, also installing new fascias & soffits front and back. From the initial contact Danny was quick to visit, survey, measure up and provided a very competitive quote within days. No pushy sales talk nor pressure put on me. From the start, I could not fault their workmanship or professionalism throughout the whole process which only took 4 days. Every day they were punctual, polite & friendly. They tidied up at the end of each day, leaving the house even cleaner than before! Nothing was too much trouble - any slight concerns were answered straightaway and Danny sorted out a few minor issues promptly. I had to wait a few weeks for the composite front door to be ready for installation due to a lack of materials globally but Danny kept me well informed at all stages and I was happy to wait. I was concerned about having to redecorate afterwards but there was absolutely no need to worry - simply perfection. I am so happy with the end results and therefore have no hesitation in recommending Homesafe Glazing & Locks!!
Ann in Greater London Posted on 05/08/2021 , work completed 29/07/2021
Replacing damaged window panes
Customer Service
Quality
Value
The job was replacing a number of damaged window units and installing some trickle vents. Danny and his team were courteous, professional and efficient. They arrived on time, and were able to replace all the windows in a single morning - I had thought it might have taken longer. They were very tidy, and I’m very pleased with the results.
Robert in Greater London Posted on 23/07/2021 , work completed 22/06/2021
Replacement Porch
Customer Service
Quality
Value
We are very pleased with our porch. David and his co-worker removed the old wooden frames and glass and replaced them with a fantastic new uPVC porch and composite door. We are really pleased with the result which makes a real difference to the house!
Customer in Surrey Posted on 22/07/2021 , work completed 04/06/2021