Endorsed by Which?

Homesafe Glazing

5.0

197 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

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Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
197 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional, thorough, and good people to have in your home
Customer Service
Quality
Value
The job involved replacement of 4 sliding windows and a set of balcony doors. The replacements had to be a specific brand / model, so quotes were like for like. There was a wide spread of estimates. I asked 5 firms and Homesafe was somewhere in the middle. I was not looking for the lowest quote. What made me choose Danny was that it was important to me to meet at least one of the people who would be doing the work. Danny assessed the job more thoroughly than the others and I felt confident in my choice. Communications throughout were good. The team were a pleasure to have around. Arrived bang on time, parked with respect for the trees around the property, and worked neatly and tidily. I’m very happy with the end result, everything works perfectly, and Danny took time to talk me through a bit of maintenance and of course to ensure we were happy with everything. Thoroughly recommended.
Customer in Greater London Posted on 01/07/2024 , work completed 30/06/2024
Selected windows and new back doors.
Customer Service
Quality
Value
Home safe glazing came to replace some blown windows and put in a new set of back doors leading into the garden. They did an excellent job and communication from the start was thoroughly professional. The price was competitive and the completed job was excellent. Thoroughly recommend.
Customer in Surrey Posted on 21/06/2024 , work completed 01/03/2024
Very professional
Customer Service
Quality
Value
I had read many glowing reviews on Which trusted traders. I was very pleased that Homesafe lived up to expectations and did the job perfectly.
Customer in Greater London Posted on 27/05/2024 , work completed 23/05/2024
Second to none, don’t look elsewhere.
Customer Service
Quality
Value
Great service from Dave and his team. Highly recommended and will definitely use again. They done exactly what they said they would. Arrived on time as promised and the install was effortless. Exactly what you want as a paying customer. Not to forget. Great value for money..💵 Have already lined up the next job.. many thanks once again.
Customer in Surrey Posted on 22/05/2024 , work completed 13/05/2024
Extension 3 pane patio door installed and replaced bedroom window
Customer Service
Quality
Value
We recently had an extension completed to the kitchen with a bespoke 3 pane sliding patio door. From the start to finish the design, installation and completion was faultless. Excellent professional approach with excellent workmanship throughout the project. Extremely happy with the work. Would highly recommend.
Customer in Surrey Posted on 11/04/2024 , work completed 11/03/2024
New Doors and Windows
Customer Service
Quality
Value
I used Homesafe in my previous property and knew I wanted to use them again once I moved. Once again I was not disappointed, excellent service and fantastic workmanship. Very nice guys to have around and left everything clean and tidy. I would not hesitate recommending to friends and family and would certainly use them again.
Customer in Surrey Posted on 10/04/2024 , work completed 21/03/2024
Nice guys, great lead time and fast workers
Customer Service
Quality
Value
Homesafe Glazing fitted four new windows to our property. The lead time was quicker than initially discussed and much quicker than discussed with a different local firm. The cost was exactly as detailed in the quote. The three guys who came to fit the windows were really nice people, who I didn't mind having in my house. Initially Danny was a bit reserved when he came to survey for the work but he was fine after that with great email and phone communication. We are very pleased with the windows.
Customer in Greater London Posted on 04/03/2024 , work completed 19/10/2023
Great quality and service
Customer Service
Quality
Value
Danny and the team did a great job installing three double glazed sash windows. I found them reliable in terms of communication and punctuality. Friendly and efficient on the day. Final invoice was exactly as per quote. I'm very happy with the quality of the job, and would definitely recommend them.
Customer in Greater London Posted on 24/01/2024 , work completed 07/12/2023
Excellent service
Customer Service
Quality
Value
Danny is a great guy. He gave appropriate advice. completed the job at the time he promised. Left the place tidy and clean. top quality job. Highly recommended. We had all our windows and doors changed.
Customer in Surrey Posted on 11/12/2023 , work completed 08/12/2023
The trader replied (on 29/01/2024)
Thank you for you kind words. It really means a lot to us.
Ideal firm to replace windows and doors
Customer Service
Quality
Value
I was so pleased with the initial installation of two windows that I had the remaining windows and patio doors of my second floor flat replaced. The good-humour and professionalism of the Homesafe team meant that the whole process was much easier ( for me!) than expected. The surrounds of the windows were made good, even replacing the roller blinds so that my rooms were ready to use.
Customer in Posted on 06/12/2023 , work completed 02/11/2023
The trader replied (on 29/01/2024)
Thank you for your kind words and taking the time to leave us a review, it really means a lot to us.
Exactly what you want
Customer Service
Quality
Value
Danny and team were great. Getting a quote was easy and we never felt under any pressure. Danny answered our questions and changed the style for us partway through the process. Then the team did a great job of fitting the windows.
Customer in Greater London Posted on 27/11/2023 , work completed 10/11/2023
Very professional service
Customer Service
Quality
Value
Danny and his team (Mark and Dave) are polite, tidy and highly professional. We are delighted with the quality of our new windows.
Customer in Greater London Posted on 20/10/2023 , work completed 16/10/2023
Efficient and friendly service
Customer Service
Quality
Value
Having found this company through Which? Trusted Traders, I employed them to replace two windows suffering badly from condensation. Danny, one of the partners, measured up and noted that the windows were sticking slightly. The quotation that he provided was very reasonable and, within days, his colleague arrived with the replacement panes. He worked carefully and efficiently and, as well as replacing the panes, adjusted the windows to work smoothly. We were very pleased with the service provided by this small friendly company.
Customer in Greater London Posted on 15/08/2023 , work completed 31/07/2023
The trader replied (on 15/08/2023)
Thank you for your kind words.
Skilled, professional and friendly
Customer Service
Quality
Value
On the first visit David made very precise measurements (not all firms do). The installation by Marc and David was skilled and professional. There was less noise than I had expected and everywhere was tidied afterwards. Efficient, friendly, good workmanship - what more can you ask.
Christine in Greater London Posted on 08/08/2023 , work completed 02/08/2023
Window installation
Customer Service
Quality
Value
All I can say is that from the time I met David, I knew that I wanted his firm to install our windows. I did obtain two other quotes one cheaper but I decided to stick with Homesafe Glazing & Locks. I wasn’t disappointed, the level of service we received from when we first met David to the installation was amazing. Nothing was too much trouble, everything was explained. The installation went smoothly, the windows look great. Our flat was left clean & tidy. The aftercare was also great, the FENSA certificate arrived within a week. I would highly recommend Homesafe Glazing & Locks.
Fiona in Greater London Posted on 05/08/2023 , work completed 19/06/2023
Excellent Service from quote to fit
Customer Service
Quality
Value
From the initial contact through to the fitting Danny at Homesafe Glazing and Locks provided a thorough professional service. The fitting was done on time to an excellent standard and as per quote. It is always hard selecting reliable contractors from an area you don't know but i would have no hesitation in recommending Danny and the Homesafe team
Customer in Derbyshire Posted on 14/07/2023 , work completed 27/06/2023
Replacement of French doors in my conservatory
Customer Service
Quality
Value
I have a large, old conservatory on the back of my house and the French doors were in a bad state of repair. They needed replacing, but I was told it would be quite difficult to do, given the age of the conservatory. I saw Homesafe Glazing on Which? Trusted Traders website. They had excellent reviews so I contacted them. David came to have a look and said it could be done. He did a very thorough survey of the job and their quote I felt was reasonable. The new doors were fitted last week according to the time schedule and budget. They did an amazing job and the end result is far better than I expected it would be. The doors fit so well you would not know they are a recent addition. It’s given the whole conservatory a facelift. The two man team worked quickly and efficiently and left the site as they found it. I am absolutely delighted with the result and would definitely use this company again. I can highly recommend them. They were also pleasant and helpful throughout and happy to answer any queries I had.
Judy in Greater London Posted on 13/07/2023 , work completed 06/07/2023
New windows for the front of our property
Customer Service
Quality
Value
I’d recommend Homesafe to anyone looking for new windows. The work they carried out was excellent from start to finish and we could not be happier with the job they did. After recently purchasing our property, we realised the old single glazed windows were beyond repair and needed replacing. We got round a number of potential suppliers but Danny stood out from the rest. Everything was easy, from the quote, paying a deposit and the final fit, all ran like clockwork. Danny and the guys are great, if you’re looking for new windows - go with them, you won’t regret it!
Customer in Greater London Posted on 21/06/2023 , work completed 15/05/2023
The trader replied (on 05/07/2023)
Thank you for such kind words. We really appreciate it.
Professional, friendly, great work
Customer Service
Quality
Value
From start to finish these guys were professional and a pleasure to work with. They replaced the bay window in my living room and a failed unit in another window. I could not have hoped for a better result. Their quote was competitive without being the cheapest but the small amount extra was well worth it. Happily recommend their work and their approach.
Customer in Greater London Posted on 15/06/2023 , work completed 13/06/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023
Outstanding service and professionals in their trade
Customer Service
Quality
Value
I found the team at Homesafe really super professional. They are prompt at the whole experience - from quoting right through to helping you make choices about options, to installing and then also they have been so good with coming back and checking on things even after install and payment. I would highly recommend them to anyone.
Customer in Greater London Posted on 02/05/2023 , work completed 07/04/2023
Great quality work
Customer Service
Quality
Value
David provided a quote promptly after his initial visit and turned up as promised to complete the work (an external door to the garage). The work was completed to a very high standard and everything was cleared away (including the old door and frame). I wouldn’t hesitate to recommend Homesafe.
Customer in Surrey Posted on 18/04/2023 , work completed 02/02/2023
Excellent work - again
Customer Service
Quality
Value
I contacted Homesafe recently to assess three double-glazed windows which appeared to have an issue with condensation. The recommendation was to replace the panes and the window locks, which was completely per the quote and within a great timeframe. I'd worked with Homesafe before, following a recommendation and was really pleased with the service from the point of the initial assessment through to the works being completed. Would highly recommend and would definitely use their services again.
Kate in Greater London Posted on 15/04/2023 , work completed 14/04/2023
Replacement of windows
Customer Service
Quality
Value
Homesafe replaced three sets of windows and our front door. Very professional at all times and great to have David as a main contact throughout. The team were on time, helpful and tidy and we are very pleased with the result. Would recommend.
Customer in Surrey Posted on 12/04/2023 , work completed 24/11/2022
Efficient and work delivered to a high standard
Customer Service
Quality
Value
Homesafe delivered a professional and impressive service in replacing 4 large windows and a front door. David managed the job from the original quote to final delivery and was helpful, informative and polite throughout. The installation was carried out by him and his team in an efficient and careful way and I am very pleased with the final result.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023