Endorsed by Which?

Homesafe Glazing

5.0

206 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
206 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacement of French doors in my conservatory
Customer Service
Quality
Value
I have a large, old conservatory on the back of my house and the French doors were in a bad state of repair. They needed replacing, but I was told it would be quite difficult to do, given the age of the conservatory. I saw Homesafe Glazing on Which? Trusted Traders website. They had excellent reviews so I contacted them. David came to have a look and said it could be done. He did a very thorough survey of the job and their quote I felt was reasonable. The new doors were fitted last week according to the time schedule and budget. They did an amazing job and the end result is far better than I expected it would be. The doors fit so well you would not know they are a recent addition. It’s given the whole conservatory a facelift. The two man team worked quickly and efficiently and left the site as they found it. I am absolutely delighted with the result and would definitely use this company again. I can highly recommend them. They were also pleasant and helpful throughout and happy to answer any queries I had.
Judy in Greater London Posted on 13/07/2023 , work completed 06/07/2023
New windows for the front of our property
Customer Service
Quality
Value
I’d recommend Homesafe to anyone looking for new windows. The work they carried out was excellent from start to finish and we could not be happier with the job they did. After recently purchasing our property, we realised the old single glazed windows were beyond repair and needed replacing. We got round a number of potential suppliers but Danny stood out from the rest. Everything was easy, from the quote, paying a deposit and the final fit, all ran like clockwork. Danny and the guys are great, if you’re looking for new windows - go with them, you won’t regret it!
Customer in Greater London Posted on 21/06/2023 , work completed 15/05/2023
The trader replied (on 05/07/2023)
Thank you for such kind words. We really appreciate it.
Professional, friendly, great work
Customer Service
Quality
Value
From start to finish these guys were professional and a pleasure to work with. They replaced the bay window in my living room and a failed unit in another window. I could not have hoped for a better result. Their quote was competitive without being the cheapest but the small amount extra was well worth it. Happily recommend their work and their approach.
Customer in Greater London Posted on 15/06/2023 , work completed 13/06/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023
Outstanding service and professionals in their trade
Customer Service
Quality
Value
I found the team at Homesafe really super professional. They are prompt at the whole experience - from quoting right through to helping you make choices about options, to installing and then also they have been so good with coming back and checking on things even after install and payment. I would highly recommend them to anyone.
Customer in Greater London Posted on 02/05/2023 , work completed 07/04/2023
Great quality work
Customer Service
Quality
Value
David provided a quote promptly after his initial visit and turned up as promised to complete the work (an external door to the garage). The work was completed to a very high standard and everything was cleared away (including the old door and frame). I wouldn’t hesitate to recommend Homesafe.
Customer in Surrey Posted on 18/04/2023 , work completed 02/02/2023
Excellent work - again
Customer Service
Quality
Value
I contacted Homesafe recently to assess three double-glazed windows which appeared to have an issue with condensation. The recommendation was to replace the panes and the window locks, which was completely per the quote and within a great timeframe. I'd worked with Homesafe before, following a recommendation and was really pleased with the service from the point of the initial assessment through to the works being completed. Would highly recommend and would definitely use their services again.
Kate in Greater London Posted on 15/04/2023 , work completed 14/04/2023
Replacement of windows
Customer Service
Quality
Value
Homesafe replaced three sets of windows and our front door. Very professional at all times and great to have David as a main contact throughout. The team were on time, helpful and tidy and we are very pleased with the result. Would recommend.
Customer in Surrey Posted on 12/04/2023 , work completed 24/11/2022
Efficient and work delivered to a high standard
Customer Service
Quality
Value
Homesafe delivered a professional and impressive service in replacing 4 large windows and a front door. David managed the job from the original quote to final delivery and was helpful, informative and polite throughout. The installation was carried out by him and his team in an efficient and careful way and I am very pleased with the final result.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023
Advice on windows, new French doors and rooflight
Customer Service
Quality
Value
I needed some advice on whether to replace some windows, a set of doors and a rooflight. Danny advised me that the windows didn't need replacing but just needed new hinges, and I appreciated the honest advice (someone else carried out that work). We did replace the French doors and roof light, which both look excellent. The quote which Danny provided and stuck to was slightly less than another larger company, who had advised me to replace the windows that Danny advised me only needed hinges. I am hugely impressed by Homesafe Glazing, they were a pleasure to have around, just got on with their work and I wouldn't hesitate for a moment to recommend them.
Customer in Surrey Posted on 21/03/2023 , work completed 24/02/2023
Great service and brilliant windows
Customer Service
Quality
Value
Would absolutely recommend Homesafe for window installation. There was a good turnaround from quote to installation and on the day Danny and his team were prompt, very respectful of my flat and fit all four windows all before lunch! They pretty much left my flat tidier than when they arrived and took lots of care of my flat and furniture. The windows were installed carefully and look amazing. I’ve had various other tradespeople carrying out work and they’ve all commented on how great the windows look. Couldn’t recommend the team more highly.
Isobel in Greater London Posted on 09/03/2023 , work completed 14/02/2023
Doors Transformation
Customer Service
Quality
Value
A fabulous service from start to finish, including price, fitting, quality of windows and doors, punctuality, tidiness, courteousness and professionalism. Thank you. David and his team work fast but with utmost care, paying huge attention to every detail; they have transformed the look, feel and efficiency of no more draughty windows or doors. A fabulous job, thank you.
Customer in Greater London Posted on 15/02/2023 , work completed 08/02/2023
New windows made simple!
Customer Service
Quality
Value
We are so impressed with our experience with Danny and the team. From answering calls and emails, to giving a quote that he stuck to, providing the appropriate product recommendations, to a totally seamless delivery and install. They made our life so easy, and we really appreciate their hard work. They are definitely different to most the interactions we have had of late. Great job, thank you!
Customer in Greater London Posted on 20/01/2023 , work completed 16/12/2022
Great Job on new front door
Customer Service
Quality
Value
David did a professional job quoting. Marc was on time and did a great job fitting the new door. Both guys were very polite, the job itself was finished to a high standard and very tidy in the process. Highly recommend vs the big corporate businesses.
Customer in Surrey Posted on 15/01/2023 , work completed 21/12/2022
Replacement patio doors
Customer Service
Quality
Value
Our experience with Homesafe Glazing and Locks has been excellent at every stage. The professionalism of the team, attention to detail and quality of the work was outstanding. They were courteous and considerate all along, and I would not hesitate to recommend this business.
Customer in Greater London Posted on 20/12/2022 , work completed 19/12/2022
Excellent service - Would recommend
Customer Service
Quality
Value
Excellent service from start to finish. Very prompt responses and friendly, professional team who were efficient from the quote to the fitting of the door, and they left the house immaculate! I will not hesitate to use them again.
Customer in Surrey Posted on 19/12/2022 , work completed 19/10/2022
Replacement lock and refitting door
Customer Service
Quality
Value
Very efficient. Job completed including sourcing new parts to complete satisfaction.
Customer in Surrey Posted on 09/12/2022 , work completed 08/12/2022
Great work.
Customer Service
Quality
Value
We had a fantastic experience with Homesafe. David and the team were all highly professional and their workmanship was exceptional. The work was completed in a very short time and the house was cleaned to a very high standard every evening before they left each day. We would recommend them to anyone looking to replace their windows and doors.
Customer in Greater London Posted on 27/11/2022 , work completed 07/11/2022
Window Replacement
Customer Service
Quality
Value
Homesafe Glazing and Locks LTD replaced 13 windows and one door in our home in June 2022. They delivered to their programme, were clean and tidy workers and their work was very good quality. They respected the users of our busy household, cleaning up every evening before going home. I would recommend them.
Customer in Greater London Posted on 16/11/2022 , work completed 25/06/2022
Windows and doors.
Customer Service
Quality
Value
The team were very helpful from start to finish. The price was competitive. The job was completed on time. They worked hard, were friendly and very tidy. After the job was completed we had a small issue. This was dealt with very quickly. We are very pleased with the work. The windows and doors look great. I can really recommend this company and have already passed on their number to friends. Well done Danny, David and Mark.
Customer in Greater London Posted on 11/11/2022 , work completed 27/10/2022
Very professional from start to finish
Customer Service
Quality
Value
David communicates as soon as he receives your emails and at no time did I have to prompt for a reply which is very refreshing. The quote for the work carried out was reasonable and when David and his team arrived, they were very friendly and cleaned up after themselves ... you wouldn't know that building work had been carried out! The doors look stunning and have transformed my new kitchen.
Joanne in Greater London Posted on 08/11/2022 , work completed 01/11/2022
Window Replacement
Customer Service
Quality
Value
Danny and his two co-workers installed 8 windows, including a 4-part bay window in two days. Their price was competitive and their workmanship thorough and committed. They were friendly, tidy and helpful. We would have no hesitation in using them again.
Customer in Greater London Posted on 17/10/2022 , work completed 11/10/2022
Outstanding windows & doors installation
Customer Service
Quality
Value
My house has 19 windows including two 3-part bay windows & a 5-part bay. David & colleagues replaced the lot with uPVC vertical sliding windows, plus the front door & french windows. The survey was thorough, measurements double checked. He was helpful about what would work best for my house. The schedule & quoted cost were met exactly. The work was done in 4½ days, thanks to David, Danny and Mark working so hard. They arrived promptly and early every day & worked until finishing what they set out to do. David told me what they were going to do each day, showed me what had been done & explained the plans for next day. They left the house clean & tidy at the end of each day. David, Danny & Mark were friendly & helpful, hard working & professional, altogether outstanding. The windows & doors are excellent for security, insulation & ease of use. The heat retention is amazing. I am so pleased & grateful that I found this company.
Customer in Greater London Posted on 14/09/2022 , work completed 09/09/2022
very professional and reliable
Customer Service
Quality
Value
Danny and his team installed french doors with a cat flap. Danny recommended the best option for us and gave a very competitive quote. work was undertaken and completed as planned, in a very professional manner. would not hesitate to contact for other jobs, really knowledgeable and professional, a great find!
Customer in Greater London Posted on 01/09/2022 , work completed 01/06/2022
Double Glazing whole house
Customer Service
Quality
Value
David and his team have done a fantastic job double glazing our whole house, with a traditional looking finnish at the front of the property. The price was competitive and there were no hidden add ons. They turned up on time, worked hard and conscientiously. Friendly, tidy and helpful. The work was completed on time, looks great and works as expected. I can really recommend this company.
Customer in Greater London Posted on 29/08/2022 , work completed 01/06/2022