Davis & Gold Limited

When I needed an assessment of the existing boiler and heating system in the flat I hoped to buy, I asked Davis & Gold to arrange an engineer’s report, and a quotation with options for remedial work. We had a further visit to confirm everything on exchange of contracts, and their team arrived a week after I moved in: they would have come sooner, but I needed time to draw breath. I now have exactly the boiler and thermostat I wanted, with new central heating and hot water systems attached to the mains, to replace the old boiler, radiators, and emersion heater. Experts in different aspects of the work turned up when needed for additional tasks: all were cheerful and helpful. An extra effort was made to order and return to install the particular thermostat I wanted. I was particularly impressed to come across two young apprentices learning the trade. The office staff have been helpful and prompt all the way through.

Davis and Gold: A great find! Professional, helpful, considerate and nice people to work with. I was dreading having our 45 year old radiators replaced, along with our 23 year old boiler. I was advised and helped along the way with very knowledgable, understanding and communicative staff and truly have no negative feelings about the job, the whole thing was excellent and will certainly always use this company for our annual service. Thank you to the whole team, your work was excellent and you were a pleasure to have around.

We had a new boiler and hot water cylinder fitted. This involved removing 25 year old boiler and even older cylinder. It was a big job done during the recent very hot weather. The men worked so hard to get things up and running and were very considerate to have around.

I had a complicated job on a new valiant heat-only boiler, that numerous gas safe installers wouldn't do, Davis and Gold sent their valiant trained staff along to do the job because they are valiant trained, they were fully equipped to handle the job, I met the owner of the company initially who is hands-on, and was very impressed with him and every member of staff true professional, so lucky to come across them. Thank you

I have used Davis & Gold a few times over the last month or so for different jobs relating to our heating/plumbing. I couldn't recommend them highly enough. They are prompt, knowledgeable, their engineers are charming, low key and efficient. Their quotes are reasonable and no-nonsense. No renegotiation just exactly what they quoted. A couple of things needed tweaking and they returned quickly, resolved them with no quibbles. 10/10 without hesitation.

Our old boiler had nearly stopped working and I contacted Davis and Gold on a recommendation from a neighbour. It was a good experience from the start, the telephone receptionist was kind and helpful, promising to divert the boss so he could come and look. He arrived 90 minutes later, discussed the work and options, promised his engineers were quiet and well trained and that they would always leave us with hot water. They started a few days later and were as good as the promise, we have a small kitchen and they had lots of kit but made sure we could always get to the kettle and that it was full. They were all delightful and amazingly hard working. They chose to wear masks even though we felt safe enough for them not to. They cleared up every day and did leave us with hot water. They took out old tanks and pipes, refitted woodwork and were very quiet indeed. They finished slightly early than expected and walked us through the new equipment slowly and carefully. They showed us exactly what they done in all the rooms and managed to fit in a power flush too. They took all the waste materials away with them and we were absolutely delighted at the work. I can’t recommend them highly enough.

Have used this company twice now, once to install a new boiler, radiator and storage tank, and again to service the boiler. On each occasion I have been impressed by the standards of work and courtesy shown. I believe the guys are directly employed (no sub-contractors here) and and obviously take pride in representing a family owned business. I will use this company again in the future and on the basis of their previous work, can recommend them without reservation.

I was really impressed with the service from Davis & Gold. It was only a boiler service that I needed, but the engineer was very impressive - he arrived on time, was well presented, polite and explained very clearly the work he was going to carry out. He carried out the work very efficiently, was very clear in explaining the findings and was incredibly courteous. The cost of the service was very good value. In all a very good experience and I will certainly use Davis & Gold again.

Contacted Davies and Gold who regularly service our boiler after it cut out and failed to start. They promptly sent around an engineer to examine and diagnose the problem which was too expensive to repair. Two days following the initial visit they were able to fit a replacement boiler only a week before Christmas, it was also urgent due to the cold weather. The work was done well and according to the estimate I was given for the job. We were impressed by the very helpful manor of the engineer who did the work quickly and efficiently and with due consideration to social distancing.

I have used Davis and Gold for over 20 years. Today was the annual service for my central heating boiler - which they installed a few years ago. As always, the service, from the office staff to the engineer, was efficient, courteous and couldn't be faulted. Over the years, I have recommended them to friends and neighbours and will continue to do so. Thank you.