We moved into a new-build in September 2016. Within two years, the integral fridge-freezer had had to be replaced twice, and so, when we decided to buy a stand-alone, I had to remove the original housing. This left the kitchen poorly finished, and in need of refurbishment, along with the utility room. Richard and Olivia could not have been more helpful. Richard explained all the available possibilities - the layout of the kitchen rather limited the choices available, but at least we knew what was and wasn't possible! Our plans seemed to change on a weekly basis, but Olivia was patience and helpfulness personified, and Richard listened attentively to our considerations. Lockdown caused our start date to be delayed by 10 weeks but we had a clear schedule, with gaps making the intrusion easy to deal with. The rebuild took three weeks from start to finish. The project-management was second to none with the subcontractors all completing the work with a minimum of fuss, all very friendly, and professional to the core. To say that we are delighted with the kitchen is a massive understatement. It is exactly as we had imagined, and Richard and his fellow-workers have taken enormous pride in their work. We would have not the slightest hesitation in recommending them, or in using them for other work in the house.