Endorsed by Which?

DCN Renewables Limited T/A Gone Solar

4.9

9 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Gone Solar was born from its Director, Nathan Goldsworthy’s passion for sustainable utilities and an ambition to make them affordable and accessible to all.

Recognising that the future of energy supply must be driven by renewable resources and that this may be daunting for some, the team set out to build a business that could offer customers a service which would make the process of ‘change’ as straight forward and stress free as possible.

Gone Solar offer a personalised customer experience journey , providing jargon free consultation and responsive assistance from enquiry through to aftercare.

What we do

  • Renewable energy

    • Solar Panel Maintenance
    • Solar panels
  • More Services

    • solar battery installation
    • wifi connectivity
    • solar installer

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
9 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
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Sunny solar
Customer Service
Quality
Value
We received a prompt response to our request for a quote for solar installation, including on-site presence of senior manager to understand our needs. This was followed quickly by a full written quote. The team were responsive to any queries, via phone, email and face-to-face. The office-based administration was remarkably efficient, with all necessary paperwork with suppliers performed on our behalf. Work started on the planned date, with all aspects of interior and exterior work delivered with limited disruption. Subcontracted installers and scaffold staff were provided and managed by the company and were personable, professional and efficient. We would strongly recommend using this company. They did not provide the cheapest quote but they were competitive and their professional approach to the quotation gave us confidence to place our contract with them and we are glad that we did.
Customer in Carmarthenshire Posted on 15/01/2024 , work completed 11/01/2024
Solar panels
Customer Service
Quality
Value
We have been delighted with service from the initial enquiry, quick responses and always helpful, followed up with email information/confirmation. If they were unable to contact us by phone it was always followed up by email. Everything arrived as expected and the day of installation was excellent. Thank you to all the team and particularly Issy keeping us informed at all times. Highly recommended
Customer in Plymouth Posted on 25/10/2023 , work completed 23/10/2023
Solar PV and Battery Installation
Customer Service
Quality
Value
Gone Solar were the very helpful from the start and easy to communicate with. Their pricing was competitive and I preferred their equipment and installation plans to other quotes. All the work was carried out on schedule with one slight delay due to an issue with my existing fuse board which Gone Solar were able to resolve. The workmen were very approachable and wiling to answer any queries I had about installation and equipment. I have been very happy with the neatness of the installation and the follow up communication to get the necessary certification for feedback tariff to the National Grid. Overall I would have no hesitation in recommending Gone Solar.
Customer in Rhondda Cynon Taff Posted on 12/10/2023 , work completed 12/09/2023
Solar panels and system fitted.
Customer Service
Quality
Value
Excellent work, extremely well coordinated. Done entirely to schedule and quote. Interactions were always informative, helpful and professional. Thoroughly recommended.
Customer in Bridgend County Borough Posted on 22/09/2023 , work completed 21/09/2023
Good solution, high quality work, minor hiccups.
Customer Service
Quality
Value
Our PV and storage solution has been installed to a high standard and is working well. Communication was good throughout, though when the installation was delayed a couple of times due to weather a bit more explanation would have been helpful (it wasn't the weather at my location it was a knock on from earlier jobs, I didn't find that out until later). I had asked for solution slightly different from their proposal and there was a minor issue with the required equipment not being delivered but this was soon dealt with. Overall, despite the hiccups, I am very happy with solution and the way it was installed.
Martin in Caerphilly County Borough Posted on 25/08/2023 , work completed 20/08/2023
Endorsement Reference
Customer Service
Quality
Value
I am extremely happy. They were very efficient and turned up on time. Work was completed in the day and system was fully operational by the evening. They cleaned everything up also and left no mess. The scaffolding was removed very quickly on completion too. The after care service is great.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 15/06/2023
Endorsement Reference
Customer Service
Quality
Value
The system is great and it is saving us a lot of electricity costs. They worked through snags and they were always available over the phone to sort things out for us.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 15/06/2023
Endorsement Reference
Customer Service
Quality
Value
Solar PV and batteries installed. Was quick from start to finish. A couple of site visits to get everything planned and then a couple of days to install. System been working very well and pleased with it.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 15/06/2023
Endorsement Reference
Customer Service
Quality
Value
Craig and the team at Gone Solar, installed a dual aspect solar PV solution with battery storage. They could not have been more helpful throughout the entire process, from answering all my questions prior to the installation, and planning it to meet the specific needs of my property to coming back after the installation to check everything was working properly and making a minor adjustment to the system to improve the performance. I'd be delighted to recommend Gone Solar to anyone looking for similar work to be completed.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 15/06/2023