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Decota

5.0

26 Reviews

Opening Hours
Today - 08:00–21:00
  • Monday 08:00–21:00
  • Tuesday 08:00–21:00
  • Wednesday 08:00–21:00
  • Thursday 08:00–21:00
  • Friday 08:00–21:00
  • Saturday 08:00–21:00
  • Sunday - Closed

About

Gaining over 20 years of experience working with CCTV in the retail industry, I established Decota in 2014 (originally named Secure Home CCTV) it was grown organically using only customer recommendations and the business experienced steady, gradual growth in its first 3 years. In 2018 it was time to grow the business further and it was re-branded ‘Decota’ ready for its online presence.

We now install, upgrade, service, and maintain CCTV systems for Domestic, Retail & Commercial premises, including system 'take-overs'.

Main Services Provided -

CCTV Systems Installations - Domestic, Commercial & Retail services provided
CCTV Package Design
CCTV System Upgrades
CCTV System Servicing & Maintaining
CCTV Repairs & Replacements

What we do

  • Security equipment suppliers and manufacturers

    • CCTV & video equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
CCTV installation
Customer Service
Quality
Value
Dean has just fitted our CCTV System and from the moment we contacted him the service he gave us was excellent. From explaining what we needed to the actual installation was great. He gave us clear information on how to use the system. I would have no hesitation in recommending him.
Customer in West Midlands Posted on 16/04/2024 , work completed 15/04/2024
CCTV Supply and installation
Customer Service
Quality
Value
Dean, from Decota CCTV, was very friendly and helpful from quoting for and explaining the different systems through to booking the job in and doing the installation. Everything was on time and the installation was carried out professionally and with a minimum amount of disruption. I have no hesitation in recommending them.
Customer in West Midlands Posted on 12/03/2024 , work completed 29/02/2024
The trader replied (on 15/03/2024)
Thank you for taking the time to leave me a review
Excellent work
Customer Service
Quality
Value
Dean was very amenable in sorting out a convenient appointment, texted a timely reminder, arrived as agreed, was his usual pleasant self and carried out the work without fuss. I’m happy!
Customer in West Midlands Posted on 10/12/2023 , work completed 08/12/2023
The trader replied (on 11/01/2024)
Thank you for leaving me a review.
Reliable, efficient and good value.
Customer Service
Quality
Value
Dean, responded promptly when i enquired about booking in a service for my CCTV System. He was on time, efficient, resolved some issues i was having and carried out a thorough service of my system. I have always found Dean to be polite, really clear about work needed, issues and costs. I trust him to provide me with advice when needed and to offer an honest and good value service. Would highly recommend.
Customer in West Midlands Posted on 28/09/2023 , work completed 28/09/2023
The trader replied (on 29/09/2023)
Thank you for taking the time to leave me a review
Excellent
Customer Service
Quality
Value
Dean installed CCTV system and has now completed annual service. Great communication and service due to timescale and budget. High recommend.
Customer in West Midlands Posted on 23/08/2023 , work completed 22/08/2023
The trader replied (on 23/08/2023)
Thank you for taking the time to leave ma a review
Excellent service
Customer Service
Quality
Value
Dean upgraded and expanded our existing system at Barnt Green Social Club. He is knowledgeable, friendly and helpful, reliable and always available for help and advice. Great value for money, excellent workmanship, prompt service and backup. No hesitation in highly recommending his services.
Colin in Worcestershire Posted on 03/08/2023 , work completed 02/08/2023
The trader replied (on 03/08/2023)
Hi Colin Thank you for the review and for chosing Decota for your CCTV needs.
Excellent service
Customer Service
Quality
Value
Dean helped me to get an existing system working before installing a replacement DVR. He did exactly what he said he was going to do when he said he would do it and explained everything clearly throughout. First class service which I would highly recommend.
Customer in West Midlands Posted on 01/08/2023 , work completed 31/07/2023
The trader replied (on 02/08/2023)
Thank you for the review
Excellent Service
Customer Service
Quality
Value
Dean supplied and installed cctv cameras for us. He was easy to deal with, did the work efficiently and in a friendly and helpful manner, turned up on time and came back to complete the work the next day after bad weather interrupted the first installation. I will certainly use him again and would definitely recommend him to others. If only all workmen were like him!
Customer in West Midlands Posted on 14/06/2023 , work completed 13/06/2023
The trader replied (on 14/06/2023)
Thank you for taking the time to leave me a review and you flexibility with the installation
Efficient service
Customer Service
Quality
Value
Dean carried out our yearly CCTV service and as usual, he was on time, very efficient and answered a couple of queries we had. He also moved one of the cameras to get the exact view we wanted which he didn’t expect to be doing! Would not hesitate to recommend him - so friendly and helpful and offers excellent service.
Customer in West Midlands Posted on 15/03/2023 , work completed 14/03/2023
The trader replied (on 15/03/2023)
Thank you for taking the time to leave me a review.
Servicing of CCTV system
Customer Service
Quality
Value
Dean serviced the system that he installed for us about 12 months ago. As before he is punctual, gets on with the job and everything clean and tidy. He's friendly and communicative throughout the process.
Customer in West Midlands Posted on 06/03/2023 , work completed 06/03/2023
The trader replied (on 07/03/2023)
Thank you for the review