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Endorsed by Which?
Decota
Opening Hours
Today - 08:00–21:00
- Monday 08:00–21:00
- Tuesday 08:00–21:00
- Wednesday 08:00–21:00
- Thursday 08:00–21:00
- Friday 08:00–21:00
- Saturday 08:00–21:00
- Sunday - Closed
About
Gaining over 20 years of experience working with CCTV in the retail industry, I established Decota in 2014 (originally named Secure Home CCTV) it was grown organically using only customer recommendations and the business experienced steady, gradual growth in its first 3 years. In 2018 it was time to grow the business further and it was re-branded ‘Decota’ ready for its online presence.
We now install, upgrade, service, and maintain CCTV systems for Domestic, Retail & Commercial premises, including system 'take-overs'.
Main Services Provided -
CCTV Systems Installations - Domestic, Commercial & Retail services provided
CCTV Package Design
CCTV System Upgrades
CCTV System Servicing & Maintaining
CCTV Repairs & Replacements
What we do
Security equipment suppliers and manufacturers
- CCTV & video equipment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
27 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great service
Customer Service
Quality
Value
Very prompt and good service. I recommend Dean for both installation and annual servicing, we know if there is ever a problem then he can call in within a short time frame.
Customer in Warwickshire
, work completed
Recommended
CCTV installation
Customer Service
Quality
Value
Dean has just fitted our CCTV System and from the moment we contacted him the service he gave us was excellent. From explaining what we needed to the actual installation was great. He gave us clear information on how to use the system. I would have no hesitation in recommending him.
Customer in West Midlands
, work completed
Recommended
CCTV Supply and installation
Customer Service
Quality
Value
Dean, from Decota CCTV, was very friendly and helpful from quoting for and explaining the different systems through to booking the job in and doing the installation. Everything was on time and the installation was carried out professionally and with a minimum amount of disruption. I have no hesitation in recommending them.
Customer in West Midlands
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Dean was very amenable in sorting out a convenient appointment, texted a timely reminder, arrived as agreed, was his usual pleasant self and carried out the work without fuss. I’m happy!
Customer in West Midlands
, work completed
Recommended
Reliable, efficient and good value.
Customer Service
Quality
Value
Dean, responded promptly when i enquired about booking in a service for my CCTV System. He was on time, efficient, resolved some issues i was having and carried out a thorough service of my system. I have always found Dean to be polite, really clear about work needed, issues and costs. I trust him to provide me with advice when needed and to offer an honest and good value service. Would highly recommend.
Customer in West Midlands
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Dean installed CCTV system and has now completed annual service. Great communication and service due to timescale and budget. High recommend.
Customer in West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Dean upgraded and expanded our existing system at Barnt Green Social Club. He is knowledgeable, friendly and helpful, reliable and always available for help and advice. Great value for money, excellent workmanship, prompt service and backup. No hesitation in highly recommending his services.
Colin in Worcestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Dean helped me to get an existing system working before installing a replacement DVR. He did exactly what he said he was going to do when he said he would do it and explained everything clearly throughout. First class service which I would highly recommend.
Customer in West Midlands
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Dean supplied and installed cctv cameras for us. He was easy to deal with, did the work efficiently and in a friendly and helpful manner, turned up on time and came back to complete the work the next day after bad weather interrupted the first installation. I will certainly use him again and would definitely recommend him to others. If only all workmen were like him!
Customer in West Midlands
, work completed
Recommended
Efficient service
Customer Service
Quality
Value
Dean carried out our yearly CCTV service and as usual, he was on time, very efficient and answered a couple of queries we had. He also moved one of the cameras to get the exact view we wanted which he didn’t expect to be doing! Would not hesitate to recommend him - so friendly and helpful and offers excellent service.
Customer in West Midlands
, work completed
Recommended
Servicing of CCTV system
Customer Service
Quality
Value
Dean serviced the system that he installed for us about 12 months ago. As before he is punctual, gets on with the job and everything clean and tidy. He's friendly and communicative throughout the process.
Customer in West Midlands
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Thank you for putting right what someone else did wrong and taking on the challenge in the rain! Perfect job, left site clean and tidy. Will be in touch to take over the servicing of our CCTV and alarm systems.
Customer in Worcestershire
, work completed
Recommended
An excellent trader
Customer Service
Quality
Value
We had work done earlier in the year, and were very satisfied; the equipment is working properly. We needed to extend our coverage, and the contact was followed up by a polite email; Dean came to inspect the site, stopping off on his way back from holiday. He gave us the quote quickly, and then a date for completion. The job has been done today, and he was as pleasant and efficient as on the first occasion!
Customer in West Midlands
, work completed
Recommended
1st class service
Customer Service
Quality
Value
From first contact to the job been done everything was a 1st class service. Im so glad i went with the recommendation and would definitely recommend dean to anyone thank you
Customer in West Midlands
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
I requested a home visit and quote from Dean. After explaining what I needed Dean gave me his quote and it was a better quote than I had already had by quite an amount. Firstly I required two camera system's but asked about a further camera and the additional cost involved. I was pleased with the final quote. Dean gave me the time and date for the work to be carried out, and adhered to this. After completing the work Dean was more then helpful in answering any questions I needed to know, taking time to run me through the operation of my system. The work carried out was clean and tidy. Thank you Dean for your time, highly recommended.
Stan in West Midlands
, work completed
Recommended
Great work
Customer Service
Quality
Value
Dean came to the house to discuss our requirements, offered several options with quotes for each from which to make a choice. The quote was very reasonable. Work booked in within a few days and carried out quickly and efficiently. Dean then gave a lesson on how to use the system. Very pleased with work and performance of system.
Graham in Warwickshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Professional and efficient service. Two installations completed one year apart. Both of them on time at a competitive price. Great service from Dean.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Dean replaced an old CCTV system and added some additional cameras around our property - even clambering into a tree to install one. He was friendly, knowledgeable, clean and tidy and wasn?t afraid to ask and answer questions. We called him back out to install some further cameras around the back of the house and once again an efficient service from him and he happily came out for a re-visit to assist when a builder moved some of them and didn?t replace them correctly. Happy with Dean?s work, would use again and would recommend him to others
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I used Decota to upgrade our CCTV following a break in. Dean was highly knowledgeable and talked me through all of the options, including the pros and the cons and was very transparent about costs. While fitting the system, he was fantastic, completing the job effectively, leaving no mess behind and fully explained how to use the system. I also found his aftercare highly reassuring. He responds quickly to requests for advice and went out of his way to support us when we needed to use footage from the system to help the police apprehend some burglars. I found the company to be knowledgable, efficient, and highly responsive. I would have no hesitation in recommending them to anybody who needs support with CCTV.
Which? Trusted Traders Consumer
, work completed
Recommended
Great service for CCTV installation
Customer Service
Quality
Value
Dean offered a very professional and efficient service from the start to the end. He was quick to get back to me and answered all questions thoroughly. He was reliable and went through the whole CCTV process with straightforward explanations and showed me how it worked. He turned up when promised and the service and after-care was excellent. I would definitely recommend him to anyone looking for a comprehensive and trusted CCTV service.
Customer in Warwickshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Professional and efficient service. Two installations completed one year apart. Both of them on time at a competitive price. Great service from Dean.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Dean knew what he was doing, he went to some length to get the cameras installed as he had to go into the garage loft. Dean talked me through the running of the system. He was great and very approachable. Would recommend!
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I used Decota to upgrade our CCTV following a break in. Dean was highly knowledgeable and talked me through all of the options, including the pros and the cons and was very transparent about costs. While fitting the system, he was fantastic, completing the job effectively, leaving no mess behind and fully explained how to use the system. I also found his aftercare highly reassuring. He responds quickly to requests for advice and went out of his way to support us when we needed to use footage from the system to help the police apprehend some burglars. I found the company to be knowledgable, efficient, and highly responsive. I would have no hesitation in recommending them to anybody who needs support with CCTV.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I found decota through checkatrade. I required 2 security cameras for the front and rear of my house. Dean came to check out what the job required doing and gave me a quote. He explained all the work that needed doing and gave me a date for it to be done. Dean came back on the date he said and did a perfect job, he was a true professional and very friendly. He told me that if I had any problems at all to let him now and emailed me my invoice!. Dean?s work was clean and tidy, I recommended Dean to my friend who was also impressed with his work.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Dean was tidy, efficient and friendly. He took the time to explain everything after. Dean is really good with his job. Left the place clean and tidy. Was very happy with the work carried out. Dean did not rush the appointment, he was engaging and took his time and there were no pushy sales at the beginning.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
cctv 4 channel NVR.3 X 6MP dome cameras.Dean was exellent. Fitted cameras and spent time getting us used to the app. . was prepared to spend as much time as nessacary until we were comfortable using the kit.Neat and tidy and pleasant.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Dean was competitive with his quote. He arrived on time and kept the place clean and tidy. Have had him back since to fit another camera. Dean is always on time and rings when the camera is due for a service. Would recommend. Very pleased.
Which? Trusted Traders Consumer
, work completed
Recommended