Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

383 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
383 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent friendly service
Customer Service
Quality
Value
Delighted with the new Celebrity Woburn dual motor rise and recline chair. Appreciated the advice given on which size to order. Would recommend DeeCee Upholstery to everyone who asks me.
Lilian in Southampton Posted on 23/04/2021 , work completed 22/04/2021
The trader replied (on 06/05/2021)
Hi Lilian thank you for your review, when buying your your award winning rise and recline mobility healthcare chair ( recommended by Which? ) size is important . We are pleased that you took our advice on the size and that you also decided on a dual motor which makes the seat work independently to the back offering more personal comfort solutions
New sofa cushion interiors
Customer Service
Quality
Value
Excellent service again from Derek and Karen. Work carried out to a high standard and on time. Great to use a professional local firm.
Customer in Hampshire Posted on 19/04/2021 , work completed 19/04/2021
Two sofas and a chair
Customer Service
Quality
Value
First to last the service was excellent. Derek’s advice was invaluable in choice of contrasting materials and alternating use of the chosen materials across the sofas. Professional and courteous throughout Karen kept us informed throughout. COVID conscientious. We are super pleased with the reupholstered sofas and chairs. Not only do they look great but so comfortable and supportive to sit on. Will definitely use them again and no hesitation in recommending them.
Rich Posted on 30/11/2020 , work completed 26/11/2020
The trader replied (on 04/12/2020)
Thank you Rich for your great review , your comments outline every thing we strive for at Dee Cee Upholstery .
Reupholstery project
Customer Service
Quality
Value
Inherited a drab old chair, which despites its looks fitted well in our family room. Derek collected the chair, stripped it down completely, got the wood cleaned and polished, and reupholstered it, then delivered it back to me. It now looks amazing. Communication was excellent throughout. So happy I went for "recycle" rather than new and highly recommend Dee Cee Upholstery
Customer in Southampton Posted on 16/11/2020 , work completed 13/11/2020
Two sofas and a poufe re upholstered and recovered .
Customer Service
Quality
Value
Our much loved and used furniture has been given a new lease of life, better than going to landfill especially as they fitted in our home perfectly but we had just worn them out with family life . Originally covered in a hard wearing linen union ,we chose a faux leather by Christina Morrone to give us longevity. Both Derek and Karen in the showroom were always helpful , patient and friendly whilst we chose the material for the job and had plenty of sample books for us to take home and choose from . The arrangements we made for collection and then the delivery of our reupholstered furniture back to us were carried out with good communication along the way ,and as per quoted price .We needed new back cushion interiors and the seat cushions were made reversible at no extra charge . Definitely money well spent and great to support a local business.
Customer in Hampshire Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 18/11/2020)
Thank you for a very nice review whilst your sofas and pouffe were over 30 years old, and because they were of such such high quality they had great potential .Our customer went to great lengths to make sure they had chosen the right faux leather in terms of texture and colour and overall look . We delivered on time and on budget even though we had to supply completely new back cushion interior's free of charge . It was a pleasure to work with our customers and will i am sure that they will be comfortable for many years to come
Perfect service
Customer Service
Quality
Value
I required eight conservatory seat cushions recovered and having purchased goods from the same shop many years ago. I decided to give them a go. It was really good to find out that the shop is still run on a family basis and that two of the chaps in the shop were apprentice to Ron Eldridge. The service was perfect. The virus control is well supported and looked perfectly safe to get in the shop. The quality of the material and the workmanship was of A1 service. The cushions were completed on time. I highly recommend DeeCee.
Customer in Southampton Posted on 30/10/2020 , work completed 30/10/2020
The trader replied (on 18/11/2020)
It gives us great pleasure when previous customers come back to us after such a long time ( after 42 years in business i guess it must show that we are doing some thing right ) This is the first review to not only comment on our very high quality of workmanship and that our customer would highly recommend us but also how we manage the Covid 19 virus in our showroom
First Rate
Customer Service
Quality
Value
Went to DeeCee for a recliner chair Derek and Karen were very helpful and I wanted to say that the service and delivery was excellent and I’m very pleased with the chair I purchased from them.
Customer in Southampton Posted on 29/10/2020 , work completed 24/10/2020
The trader replied (on 18/11/2020)
We were the first upholstery shop in Southampton to retail rise and recline mobility healthcare chairs over 35 years ago, and at that time they were imported from America . We are delighted that our customer is happy with her chair . In our Portswood showroom we have on display Celebrity motion furniture made in the U.K. we are pleased that the service and delivery was excellent
FANTASTIC WORKMANSHIP
Customer Service
Quality
Value
Derek did an amazing job recovering my occasional hallway chair in beautiful Royal Blue Velvet. It looked absolutely amazing and was done to a very high standard. I visited their shop in Portswood and Derek and his wife Karen were so helpful. Derek collected the chair and the work was completed in the time that he stated. I would recommend Derek and his team to anyone as you are guaranteed a First Class Job and nothing is to much trouble and the price I paid was very reasonable. Thank you for everything Derek and Karen.
Customer in Southampton Posted on 22/10/2020 , work completed 16/10/2020
The trader replied (on 18/11/2020)
Our customers chair was a brand new bargain buy on eBay but in the wrong colour. We recovered it in the same style which was a fluted back design and the review reflects all that is good doing business with us
Kind and polite. Good, old fashioned service.
Customer Service
Quality
Value
Very pleased with finished result. Took in piano stool past its prime but it had sentimental value. They have polished and reupholstered the stool and I cannot believe it is the same item I am looking at. So lovely and helpful.
Val, Southampton Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 24/11/2020)
Hi Val. as you say that you can't beat good old fashioned service .We had the piano stool re -polished to its former glory. We are pleased that Val found us " lovely and helpful ,we also repaired the base frame free of charge.
Modernising a wing chair
Customer Service
Quality
Value
I have been using Dee Cee Upholstery for 43 years in fact I was their first customer. Nothing is too much trouble for them. So when I had the idea of sewing fabric samples together to update a chair. They said no problem! We discussed where each fabric was to go. I couldn’t be more delighted with the result. Derek has made a boring dull chair into a real statement piece of furniture I’m proud to have in my lounge.
Jackie in Hampshire Posted on 17/10/2020 , work completed 08/07/2020
The trader replied (on 24/11/2020)
Jackie , over the 43 years has had most of her upholstered furniture re-upholstered here at Dee Cee . This particular wing chair was recovered in hand made patch work and quilted and we discussed where each panel would go , i might add the finished chair looked stunning