Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

406 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
406 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
FANTASTIC WORKMANSHIP
Customer Service
Quality
Value
Derek did an amazing job recovering my occasional hallway chair in beautiful Royal Blue Velvet. It looked absolutely amazing and was done to a very high standard. I visited their shop in Portswood and Derek and his wife Karen were so helpful. Derek collected the chair and the work was completed in the time that he stated. I would recommend Derek and his team to anyone as you are guaranteed a First Class Job and nothing is to much trouble and the price I paid was very reasonable. Thank you for everything Derek and Karen.
Customer in Southampton Posted on 22/10/2020 , work completed 16/10/2020
The trader replied (on 18/11/2020)
Our customers chair was a brand new bargain buy on eBay but in the wrong colour. We recovered it in the same style which was a fluted back design and the review reflects all that is good doing business with us
Kind and polite. Good, old fashioned service.
Customer Service
Quality
Value
Very pleased with finished result. Took in piano stool past its prime but it had sentimental value. They have polished and reupholstered the stool and I cannot believe it is the same item I am looking at. So lovely and helpful.
Val, Southampton Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 24/11/2020)
Hi Val. as you say that you can't beat good old fashioned service .We had the piano stool re -polished to its former glory. We are pleased that Val found us " lovely and helpful ,we also repaired the base frame free of charge.
Modernising a wing chair
Customer Service
Quality
Value
I have been using Dee Cee Upholstery for 43 years in fact I was their first customer. Nothing is too much trouble for them. So when I had the idea of sewing fabric samples together to update a chair. They said no problem! We discussed where each fabric was to go. I couldn’t be more delighted with the result. Derek has made a boring dull chair into a real statement piece of furniture I’m proud to have in my lounge.
Jackie in Hampshire Posted on 17/10/2020 , work completed 08/07/2020
The trader replied (on 24/11/2020)
Jackie , over the 43 years has had most of her upholstered furniture re-upholstered here at Dee Cee . This particular wing chair was recovered in hand made patch work and quilted and we discussed where each panel would go , i might add the finished chair looked stunning
Sofa Reupholster
Customer Service
Quality
Value
I would like to thank Derek and his team for the excellent work carried out on our 2 sofas and 10 chairs for our bereavement Centre. As predicted the Sofas look brand new -and we have received many comments already how nice they are. I would also recommend Derek to anyone looking for a 1st class service Many thanks - Jonathan Terry
Customer in Southampton Posted on 17/10/2020 , work completed 15/10/2020
The trader replied (on 24/11/2020)
We have worked for We have worked for Jonathan Terry Funeral Directors for nearly 20 years and congratulate them on their recent expansion . We were asked to recover their existing sofas and chairs in a hard wearing chenille to take pride of place in their new bereavement suite ,they add to the light and airy ambience of their new extension . As an authorized and trained applicators of anti stain protection we sprayed the furniture to help keep it in pristine condition . Thank you Jonathan for you continued custom and wish you and your business continued success for the future Regards Derek Caplen F.A.M.U & S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Efficient, friendly and local
Customer Service
Quality
Value
Derek and Karen were friendly and efficient throughout our dealings, culminating in a superb job delivered on the promised day. An absolute pleasure to do business with, and so nice to find a genuine Company who take immense pride in their work on our doorstep.
Steve in Hampshire Posted on 12/09/2020 , work completed 11/09/2020
The trader replied (on 02/10/2020)
Steve thank you for such a kind and uplifting review , it is nice to read your testimonial and that you found that we were friendly and efficient throughout . Also to state that we had done a superb job ,delivered on time and on the promised day is something that we take great pride in ,
Suite Cusshions
Customer Service
Quality
Value
Second time we have use DC and quality and service were as high as the previous time. We will certainly be using them again.
Customer in Southampton Posted on 28/08/2020 , work completed 18/06/2020
The trader replied (on 23/09/2020)
It is very rewarding when previous customers comes back to have another job done and found that our high quality and service was the same as last time . Whilst it was a small job to supply and fit fire retardant cushion interiors into their existing covers, if it is important to our customers it is equally important to our business.
Excellent Re-upholstery of Coservatory Chairs and Stool
Customer Service
Quality
Value
Job was to replace cushions on 2 conservatory chairs and cushion and webbing on foot stool. We wanted the chair cushions to be a little thicker and longer than the originals. The cushions and stool were both collected from and delivered back to us. Completed ahead of time and the total cost was exactly as previously advised. An excellent job of upholstery and we are very pleased with both the look and the comfort of the cushions. Derek was always on time and he and his staff were always very courteous. We have no hesitation in recommending Dee Cee Upholstery and indeed it is the second time that we have used them.
Colin in Southampton Posted on 25/08/2020 , work completed 13/08/2020
The trader replied (on 23/09/2020)
Thank you Colin for your excellent review ,we carried out the re-upholstery of your cane conservatory chairs and footstool to your specification. It gives me a great deal of satisfaction that after 43 years in business we are delivering a top quality re-upholstery service.
upholstery
Customer Service
Quality
Value
Derek and Karen were very helpful from the onset of me visiting their shop, during a difficult time with the Covid pandemic. The procedure was efficient and felt very safe. Both were very helpful with fabric choices. From placing order all times scales were met. On return of my completed very large sofa and two arm chairs I was delighted with not only my choice of fabric but as it had a stripe was amazed at the stunning finish of what must have been some tricky work. I would highly recommend Dee Cee Upholstery, in fact they have taken a further chair and ottoman for recovering. Very satisfied customer Mrs Davina Sleep
Customer in Hampshire Posted on 21/08/2020 , work completed 20/08/2020
The trader replied (on 05/09/2020)
Thank you Davina for a very uplifting and in- depth positive review , due to the Covid Pandemic we have systems and procedures in place at all-times and we are pleased that you felt safe in our Portswood showroom ( on collection and delivery we always where face masks ) Davina had put a lot of thought and effort to get the perfect desired effect for her 3 piece suite to be re-upholstered , she chose some books to take home ( we stock over 100 books in our pattern book library to choose from ) Our customer had chosen a striped chenille which as she stated was tricky to pattern match , but due to the skill of our master upholsterers we manage to create the desired effect Whilst we are a small family business established in1978 (over 42 years ago ) we always strive to deliver exceptional award winning customer service as standard. Thanks again It was great to receive such a brilliant testimonial Regards Derek Caplen F.A.M.U. & S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Edwardian Chairs
Customer Service
Quality
Value
After DeeCee made such an excellent job of our dining chairs we asked them to reupholster two Edwardian chairs that we had. Once again they did not disappoint, the work was excellent as was the service we received from them. Cannot recommend them highly enough.
Customer in Southampton Posted on 16/08/2020 , work completed 05/08/2020
The trader replied (on 27/08/2020)
The 2 small Edwardian showood chairs were in need of complete re-upholstery , and were stripped down to the seat frame and were re-upholstered up to the calico stage . ready for the finished fabric to be covered and trimmed with braid . Thank for your continued business
Cushions for conservatory suite
Customer Service
Quality
Value
Eight seat/button back cushions, for a conservatory suite, restored and re-covered. Excellent, professional, efficient and courteous service provided throughout, from the initial enquiry through to home delivery once the job had been completed which was well ahead of the estimated timescale. Superb quality of workmanship. Extremely satisfied with this company and would certainly use them again. Many thanks to Derek Caplen and the staff at Dee Cee Upholstery.
Mrs Goddard, Southampton Posted on 24/07/2020 , work completed 21/07/2020
The trader replied (on 14/08/2020)
Thank you for such a positive and detailed review , it was a pleasure to do business with Mrs. Goddard as it was easy because our customer new exactly what she wanted in terms of fabric choice for her conservatory suite ,we were happy to oblige The cushion interiors were in good condition and only needed a wrap of fire retardant polyester covered with a stockinet lining to make up as good as new . Our customer was very impressed with our service and superb quality of workmanship. We also applied fabric stain protection together with a 5 year anti stain policy .