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Dee Cee Upholstery & Interiors

4.9

383 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs

  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
383 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
Our small balloon back chair has been reupholstered with true craftsmanship to our great satisfaction. So friendly and efficient as well as good value.
Which? Trusted Traders Consumer Posted on 06/07/2016 , work completed 06/07/2016
Recommended
Excellent service
Customer Service
Quality
Value
Couldn't ask for kinder or more professional service. Good communication and did what they said they'd do.
Kenneth, Hampshire Posted on 01/07/2016 , work completed 01/07/2016
Recommended
Unpleasant experience with this firm.
Customer Service
Quality
Value
I was extremely disappointed with both the quality of work and the attitude of this trader. The pattern on the fabric was not placed properly to the centre on a small stool he was asked to upholster, and consequently now looks off-centre. In addition, I asked at the outset that the original fabric be kept for return to me - but apparently it was thrown in their bin and subsequently could not be retrieved ! Finally I had to make numerous phone calls to get the remaining 1 meter of the new (very expensive) velvet returned to me. When it finally was brought back, it was completely scrunched up and very creased, with two rubber bands around it. All in all, an unpleasant and stressful experience with Dee Cee upholstery and naturally I shall never use them again.
Biscuit Posted on 26/06/2016 , work completed 26/06/2016
Recommended
The trader replied (on 27/06/2016)
In response to Mrs B we would like to say how disappointed we are with her review. Firstly, the quality of our work was never in question, and on delivery Mrs B seemed very happy with her stool. We received only one call regarding her left over material which we promptly delivered the same day neatly rolled up. Regarding the patterned fabric (supplied by Mrs B herself), this was placed in the only way possible to fit the stool. Whilst we admit to the mistake of failing to return the old fabric removed from the stool, Mrs B fails to mention that we came to an amicable financial refund that she was happy with. She also fails to mention that we removed and rehung her large and heavy curtains at no cost to herself! We believe our workmanship and indeed our customer service to be of the highest quality, as our 78 other reviews attest to. We have been in business for 38 years and always strive to treat our customers with the utmost respect and courtesy.
My Review
Customer Service
Quality
Value
Advice given was very helpful and work was completed in good time.
Rita, Hampshire Posted on 22/06/2016 , work completed 22/06/2016
Recommended
Faultless - first class all round
Customer Service
Quality
Value
Excellent customer service. Fabric choice, knowledge and workmanship. Top job every time.
Carolyn, Hampshire Posted on 20/06/2016 , work completed 20/06/2016
Recommended
Superb Workmanship!
Customer Service
Quality
Value
I have used Dee Cee Upholstery once before, and on both occasions found them to be extremely thorough and professional.
Stephen, Hampshire Posted on 20/06/2016 , work completed 20/06/2016
Recommended
Great customer service and very valuable advice!
Customer Service
Quality
Value
I went in to get some material for a DIY project. Not only did I leave with the right stuff for the job, I also was given invaluable advice and tips about every step of my project. The headboard I ended up making looks amazing! Thank you for your outstanding customer service!
Nicola, Hampshire Posted on 03/06/2016 , work completed 03/06/2016
Recommended
My Review
Customer Service
Quality
Value
Great job
Graham, Hampshire Posted on 19/05/2016 , work completed 19/05/2016
Recommended
Highly professional
Customer Service
Quality
Value
From initial consultation to completion of the job I could not fault the service provided. The job was clearly valued by the staff who could not do enough to help and we are delighted with the outcome. I have no hesitation in recommending them.
Judith, Hampshire Posted on 13/05/2016 , work completed 13/05/2016
Recommended
Excellent in every way
Customer Service
Quality
Value
Great product, great sales, great communication, outstanding in organising delivery. Highly recommend.
Helen, Hampshire Posted on 12/05/2016 , work completed 12/05/2016
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.