Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

418 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
418 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Dining chairs refurbished
Customer Service
Quality
Value
From our first enquiry to completion of re-upholstering our six dining chairs, we received helpful advice on selecting the fabric, clear pricing and Terms. The chairs were collected, with our consent, sooner than originally planned and returned in an excellent condition, to our complete satisfaction within 48 hours. Dee Cee is a well-known business and has been used by other members of our immediate family.
David in Southampton Posted on 04/07/2021 , work completed 02/07/2021
The trader replied (on 09/07/2021)
Our customer in Bassett Southampton was Recommended to us by his brother , (who we have twice re-upholstered his Parker Knoll suite twice ) the six chairs were extremely good quality made in the 1970s and had a upholstered seat with a center back panel . The fabric chosen for the job was a soft coloured green dralon, the chairs were stripped to the bare frame and re-upholstered with the latest specification fire retardant high density foam, and delivered back within two days .
Chair needed to be reupholstered
Customer Service
Quality
Value
My old arm chair needed a revamp and I went to Dee Cee upholstery as they local to me. I was really impressed with the personal service I received from Derek, he went through lots of books of fabrics even letting me borrow a book for a few days to check colour. We agree a price once I had chosen fabric and was given an idea of date for collection of the chair. Karen phoned me a few weeks later to arrange to collect the chair and she told me it would be 2 weeks for job to be carried out. True to her word she phoned me and we arranged delivery. I am so pleased with the service I received from start to finish. Not forgetting Jason who actually did the work. Fabulous! I would definitely recommend them to friends and family.
Sue in Southampton Posted on 03/07/2021 , work completed 01/07/2021
The trader replied (on 10/07/2021)
Hi Sue, thank you for your review with reference to r-upholster your old armchair. We picked -up your chair in Swathling and delivered it to our workshop. On stripping out your chair we found out that it was supplied by John Lewis and was a very good quality chair in need of a bit of T.L.C. The fabric that you chose to have your chair re-upholstered in was a very bright yellow chenille, when completed it looked stunning and looked even better in your lounge.
A personal speedy service from an established family firm
Customer Service
Quality
Value
After searching for several weeks for two recliner chairs, I found this established family firm which not only gave me an excellent bargain but I received the most personal and speedy service which surpassed all the high street stores I had tried. They took away my old furniture at no extra charge. I would not hesitate to recommend this firm to anyone.
Customer in Hampshire Posted on 11/06/2021 , work completed 10/06/2021
The trader replied (on 24/06/2021)
Our customer who lives in West Wellow took advantage of our nearly half price offer on the showroom ex display rise and recline dual motor models . We delivered their chairs the following day and as stated took away their old sofa free of charge ( most other companies charge any thing up to £ 75.00 for this service . If the furniture is in reasonable condition we take it to Sue Ryder Charity shop to resell.
Two Parker Knoll chairs
Customer Service
Quality
Value
Our two chairs had once been very comfortable. They are over 50 years old and had been sat upon by us and bounced upon by the grandchildren. The springs on one chair were badly distorted and the upholstery had been scratched and worn by our now deceased cat. Dee Cee upholstery welcomed us to their premises with the required lockdown restrictions and showed us a great selection of fabrics. They advised us to consider deeper cushions, which we ordered. We were told about the likely time they could start the work and the length of time it would take. We took sample books home to compare colours and shades and were sent an invoice. The work was completed within budget. The chairs were collected from home and then delivered back after completion. They look really smart. Derek and the showroom staff were helpful. We were pleased to have the work undertaken and completed so promptly.
Angela & Frank in Southampton Posted on 02/06/2021 , work completed 02/06/2021
The trader replied (on 24/06/2021)
Angela and Frank had their Parker Knoll fire side chairs re-upholstered by us nearly 20 years ago . It is great to welcome them back to our business ,it shows that we are still that we are as good as we have always been.
Recover of Ercol Chair
Customer Service
Quality
Value
We inherited an Ercol chair which was in need of recovering. We contacted Dee Cee Upholstery as they were very local to us and have an excellent reputation. They collected the chair and completed the work within the agreed timescale. What particularly impressed us was not only the standard of work (which is superb) but the fact that they kept us informed of progress from the initial estimate, a discussion on the selection of materials and possible extras through to completion and delivery. We don’t have anything else to recover but if we did we would use them again without hesitation.
Gordon in Southampton Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 24/06/2021)
Their 1970s Ercol chair had to have the seat re-webbed and a replacement seat cushion supplied. We also made a small bench seat cushion to match.
Had a problem but quickly resolved
Customer Service
Quality
Value
Excellent service. I reviewed this company on completion and gave them an excellent review. Unfortunately we had a problem but DeeCee resolved this issue so quickly. Such an excellent service and very pleased with the result.
Customer in Hampshire Posted on 24/05/2021 , work completed 22/05/2021
The trader replied (on 24/06/2021)
We have a great reputation for our re-upholstery service which is equally matched by our very important after-sales service. We have won the Wow Award for excellent service and going " the extra mile " As a business when we have a customer service issue we take care of it as soon as possible, leaving our customer sitting comfortably.
Reupholster a fireside chair
Customer Service
Quality
Value
Excellent service up to their usual standards. Timely and value for money and nothing is too much trouble. Would certainly recommend them to others
Customer in Southampton Posted on 13/05/2021 , work completed 13/05/2021
The trader replied (on 18/05/2021)
It's good to hear that you found our service up to our usual high standards ,and representing good value for money . We strive to make doing business with us straight forward and easy and it is nice to hear that you would certainly recommend us.
Recovering of Suite
Customer Service
Quality
Value
Excellent service from choosing the material until completion. Highly recommend this company. They couldn't have been more helpful. The Suite looks fabulous.
Sue in Hampshire Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Your 1950s traditional pillow back and fully sprung 3 piece suite and box self piped pouffe, was certainly in need of re-upholstery and restoration . When it was previously recovered ,on stripping the suite out it had 2 lots of covers on it, in fact the pouffe had 3 covers under the the top = 4 in total. Sue and and her husband have retired and moved to Sandleheath near Fordingbridge from Cheshire to a pretty little cottage ,with low ceilings and narrow doors. We picked their furniture up from storage in Southampton, on delivery it proved very difficult to get it in to it's new home apart from being extremely heavy it fitted in with just a half inch to spare and after a lot of huffing and puffing we managed to get it in without damaging the newly painted door frame.
Another great job
Customer Service
Quality
Value
This is the fourth job undertaken by Derek and his team so this review speaks for itself! We have had two very old armchairs, a settee, leather chesterfield and now a sofa bed. All this furniture has been given a new lease of life and unrecognisable. You would think they had come straight from Harrods. Derek and his team are very helpful and friendly. Not forgetting Karen who painstakingly helped me choose the leather for the chesterfield. We only had to wait just over a week and courtesy chairs were offered if needed. Thank you, Derek and your team for your amazing work.
Rita in Southampton Posted on 05/05/2021 , work completed 01/05/2021
The trader replied (on 06/05/2021)
Thank you Rita for such a great review , as you know we have carried out jobs to your complete satisfaction and your comments says it all. It is so important to choose the right fabric and leather for your projects .
Efficient competent work
Customer Service
Quality
Value
I am very happy with this company's work. I asked them to completely clean and valet my sofa. When it was returned to me I could see a great difference and it looked new. The staff have always been polite and helpful. I felt at ease when they were in my house.
Customer in Hampshire Posted on 01/05/2021 , work completed 30/04/2021
The trader replied (on 06/05/2021)
Mary whilst your job was not a big one ,if it is important to you it is important to us . After nearly 43 years in the upholstery business industry we have carried out re - upholstery of a single dining chair seat which has led to bigger jobs ,to the largest contract to strip down and re-upholster the seats of the top balcony of the Mayflower theatre in Southampton. Thank you for taking the time to post your review
Excellent friendly service
Customer Service
Quality
Value
Delighted with the new Celebrity Woburn dual motor rise and recline chair. Appreciated the advice given on which size to order. Would recommend DeeCee Upholstery to everyone who asks me.
Lilian in Southampton Posted on 23/04/2021 , work completed 22/04/2021
The trader replied (on 06/05/2021)
Hi Lilian thank you for your review, when buying your your award winning rise and recline mobility healthcare chair ( recommended by Which? ) size is important . We are pleased that you took our advice on the size and that you also decided on a dual motor which makes the seat work independently to the back offering more personal comfort solutions
New sofa cushion interiors
Customer Service
Quality
Value
Excellent service again from Derek and Karen. Work carried out to a high standard and on time. Great to use a professional local firm.
Customer in Hampshire Posted on 19/04/2021 , work completed 19/04/2021
Two sofas and a chair
Customer Service
Quality
Value
First to last the service was excellent. Derek’s advice was invaluable in choice of contrasting materials and alternating use of the chosen materials across the sofas. Professional and courteous throughout Karen kept us informed throughout. COVID conscientious. We are super pleased with the reupholstered sofas and chairs. Not only do they look great but so comfortable and supportive to sit on. Will definitely use them again and no hesitation in recommending them.
Rich Posted on 30/11/2020 , work completed 26/11/2020
The trader replied (on 04/12/2020)
Thank you Rich for your great review , your comments outline every thing we strive for at Dee Cee Upholstery .
Reupholstery project
Customer Service
Quality
Value
Inherited a drab old chair, which despites its looks fitted well in our family room. Derek collected the chair, stripped it down completely, got the wood cleaned and polished, and reupholstered it, then delivered it back to me. It now looks amazing. Communication was excellent throughout. So happy I went for "recycle" rather than new and highly recommend Dee Cee Upholstery
Customer in Southampton Posted on 16/11/2020 , work completed 13/11/2020
Two sofas and a poufe re upholstered and recovered .
Customer Service
Quality
Value
Our much loved and used furniture has been given a new lease of life, better than going to landfill especially as they fitted in our home perfectly but we had just worn them out with family life . Originally covered in a hard wearing linen union ,we chose a faux leather by Christina Morrone to give us longevity. Both Derek and Karen in the showroom were always helpful , patient and friendly whilst we chose the material for the job and had plenty of sample books for us to take home and choose from . The arrangements we made for collection and then the delivery of our reupholstered furniture back to us were carried out with good communication along the way ,and as per quoted price .We needed new back cushion interiors and the seat cushions were made reversible at no extra charge . Definitely money well spent and great to support a local business.
Customer in Hampshire Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 18/11/2020)
Thank you for a very nice review whilst your sofas and pouffe were over 30 years old, and because they were of such such high quality they had great potential .Our customer went to great lengths to make sure they had chosen the right faux leather in terms of texture and colour and overall look . We delivered on time and on budget even though we had to supply completely new back cushion interior's free of charge . It was a pleasure to work with our customers and will i am sure that they will be comfortable for many years to come
Perfect service
Customer Service
Quality
Value
I required eight conservatory seat cushions recovered and having purchased goods from the same shop many years ago. I decided to give them a go. It was really good to find out that the shop is still run on a family basis and that two of the chaps in the shop were apprentice to Ron Eldridge. The service was perfect. The virus control is well supported and looked perfectly safe to get in the shop. The quality of the material and the workmanship was of A1 service. The cushions were completed on time. I highly recommend DeeCee.
Customer in Southampton Posted on 30/10/2020 , work completed 30/10/2020
The trader replied (on 18/11/2020)
It gives us great pleasure when previous customers come back to us after such a long time ( after 42 years in business i guess it must show that we are doing some thing right ) This is the first review to not only comment on our very high quality of workmanship and that our customer would highly recommend us but also how we manage the Covid 19 virus in our showroom
First Rate
Customer Service
Quality
Value
Went to DeeCee for a recliner chair Derek and Karen were very helpful and I wanted to say that the service and delivery was excellent and I’m very pleased with the chair I purchased from them.
Customer in Southampton Posted on 29/10/2020 , work completed 24/10/2020
The trader replied (on 18/11/2020)
We were the first upholstery shop in Southampton to retail rise and recline mobility healthcare chairs over 35 years ago, and at that time they were imported from America . We are delighted that our customer is happy with her chair . In our Portswood showroom we have on display Celebrity motion furniture made in the U.K. we are pleased that the service and delivery was excellent
FANTASTIC WORKMANSHIP
Customer Service
Quality
Value
Derek did an amazing job recovering my occasional hallway chair in beautiful Royal Blue Velvet. It looked absolutely amazing and was done to a very high standard. I visited their shop in Portswood and Derek and his wife Karen were so helpful. Derek collected the chair and the work was completed in the time that he stated. I would recommend Derek and his team to anyone as you are guaranteed a First Class Job and nothing is to much trouble and the price I paid was very reasonable. Thank you for everything Derek and Karen.
Customer in Southampton Posted on 22/10/2020 , work completed 16/10/2020
The trader replied (on 18/11/2020)
Our customers chair was a brand new bargain buy on eBay but in the wrong colour. We recovered it in the same style which was a fluted back design and the review reflects all that is good doing business with us
Kind and polite. Good, old fashioned service.
Customer Service
Quality
Value
Very pleased with finished result. Took in piano stool past its prime but it had sentimental value. They have polished and reupholstered the stool and I cannot believe it is the same item I am looking at. So lovely and helpful.
Val, Southampton Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 24/11/2020)
Hi Val. as you say that you can't beat good old fashioned service .We had the piano stool re -polished to its former glory. We are pleased that Val found us " lovely and helpful ,we also repaired the base frame free of charge.
Modernising a wing chair
Customer Service
Quality
Value
I have been using Dee Cee Upholstery for 43 years in fact I was their first customer. Nothing is too much trouble for them. So when I had the idea of sewing fabric samples together to update a chair. They said no problem! We discussed where each fabric was to go. I couldn’t be more delighted with the result. Derek has made a boring dull chair into a real statement piece of furniture I’m proud to have in my lounge.
Jackie in Hampshire Posted on 17/10/2020 , work completed 08/07/2020
The trader replied (on 24/11/2020)
Jackie , over the 43 years has had most of her upholstered furniture re-upholstered here at Dee Cee . This particular wing chair was recovered in hand made patch work and quilted and we discussed where each panel would go , i might add the finished chair looked stunning
Sofa Reupholster
Customer Service
Quality
Value
I would like to thank Derek and his team for the excellent work carried out on our 2 sofas and 10 chairs for our bereavement Centre. As predicted the Sofas look brand new -and we have received many comments already how nice they are. I would also recommend Derek to anyone looking for a 1st class service Many thanks - Jonathan Terry
Customer in Southampton Posted on 17/10/2020 , work completed 15/10/2020
The trader replied (on 24/11/2020)
We have worked for We have worked for Jonathan Terry Funeral Directors for nearly 20 years and congratulate them on their recent expansion . We were asked to recover their existing sofas and chairs in a hard wearing chenille to take pride of place in their new bereavement suite ,they add to the light and airy ambience of their new extension . As an authorized and trained applicators of anti stain protection we sprayed the furniture to help keep it in pristine condition . Thank you Jonathan for you continued custom and wish you and your business continued success for the future Regards Derek Caplen F.A.M.U & S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Efficient, friendly and local
Customer Service
Quality
Value
Derek and Karen were friendly and efficient throughout our dealings, culminating in a superb job delivered on the promised day. An absolute pleasure to do business with, and so nice to find a genuine Company who take immense pride in their work on our doorstep.
Steve in Hampshire Posted on 12/09/2020 , work completed 11/09/2020
The trader replied (on 02/10/2020)
Steve thank you for such a kind and uplifting review , it is nice to read your testimonial and that you found that we were friendly and efficient throughout . Also to state that we had done a superb job ,delivered on time and on the promised day is something that we take great pride in ,
Suite Cusshions
Customer Service
Quality
Value
Second time we have use DC and quality and service were as high as the previous time. We will certainly be using them again.
Customer in Southampton Posted on 28/08/2020 , work completed 18/06/2020
The trader replied (on 23/09/2020)
It is very rewarding when previous customers comes back to have another job done and found that our high quality and service was the same as last time . Whilst it was a small job to supply and fit fire retardant cushion interiors into their existing covers, if it is important to our customers it is equally important to our business.
Excellent Re-upholstery of Coservatory Chairs and Stool
Customer Service
Quality
Value
Job was to replace cushions on 2 conservatory chairs and cushion and webbing on foot stool. We wanted the chair cushions to be a little thicker and longer than the originals. The cushions and stool were both collected from and delivered back to us. Completed ahead of time and the total cost was exactly as previously advised. An excellent job of upholstery and we are very pleased with both the look and the comfort of the cushions. Derek was always on time and he and his staff were always very courteous. We have no hesitation in recommending Dee Cee Upholstery and indeed it is the second time that we have used them.
Colin in Southampton Posted on 25/08/2020 , work completed 13/08/2020
The trader replied (on 23/09/2020)
Thank you Colin for your excellent review ,we carried out the re-upholstery of your cane conservatory chairs and footstool to your specification. It gives me a great deal of satisfaction that after 43 years in business we are delivering a top quality re-upholstery service.
upholstery
Customer Service
Quality
Value
Derek and Karen were very helpful from the onset of me visiting their shop, during a difficult time with the Covid pandemic. The procedure was efficient and felt very safe. Both were very helpful with fabric choices. From placing order all times scales were met. On return of my completed very large sofa and two arm chairs I was delighted with not only my choice of fabric but as it had a stripe was amazed at the stunning finish of what must have been some tricky work. I would highly recommend Dee Cee Upholstery, in fact they have taken a further chair and ottoman for recovering. Very satisfied customer Mrs Davina Sleep
Customer in Hampshire Posted on 21/08/2020 , work completed 20/08/2020
The trader replied (on 05/09/2020)
Thank you Davina for a very uplifting and in- depth positive review , due to the Covid Pandemic we have systems and procedures in place at all-times and we are pleased that you felt safe in our Portswood showroom ( on collection and delivery we always where face masks ) Davina had put a lot of thought and effort to get the perfect desired effect for her 3 piece suite to be re-upholstered , she chose some books to take home ( we stock over 100 books in our pattern book library to choose from ) Our customer had chosen a striped chenille which as she stated was tricky to pattern match , but due to the skill of our master upholsterers we manage to create the desired effect Whilst we are a small family business established in1978 (over 42 years ago ) we always strive to deliver exceptional award winning customer service as standard. Thanks again It was great to receive such a brilliant testimonial Regards Derek Caplen F.A.M.U. & S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )