Derwent Sash Windows Ltd t/a Derwent Windows and Doors

Derwent replaced 16 of our Sash and casement windows on our Victorian house. From start to finish they have been very easy to work with and are the opposite of a hard sales window company. There work is second to none and we are really pleased with the windows we have had so many compliments already. They aren’t the cheapest on the market however they are worth every penny to know we have had the best job done. Would highly recommend and will be using them again when we have our extension.

We are very pleased with our new windows, and the quality of the work which was done. The staff from Derwent Windows were all very helpful, and communication was good. The team of fitters was very professional, considerate and careful whilst doing the work and in clearing up.

We had 3 batches of windows and doors and the service and quality was excellent throughout. I would recommend this company to anyone.

Derwent Windows provided the best customer service we have ever experienced. They were extremely helpful, very professional and the standard of work from the fitters was outstanding. Whilst the windows are not the cheapest, the quality is high and we would definitely choose them again.

Derwent Windows gave an excellent service from the quotation assessment to the detailed site survey and then to the installation. I thought the nature of the site survey was particularly useful; we discussed the nuances of the installation and they were able to answer all of my queries in a detailed yet easy-to-understand manner. Therefore, I was very confident in the installation ahead, which mostly, I would not be at home to witness. The quality of the work carried out was very good. The sash windows provided are of excellent quality and the wooden architrave and facias (made on-site, at my home) that surround the internal of each window fit perfectly between the window and the wall. The slightly high price of the installation was largely driven by the need for quality sash windows that are in keeping with the age of my house and the conservation area in which I live. Informal quotes from other companies using the same type of manufactured sash windows gave a similar ball-park price. I was very pleased with the service provided by Derwent Windows and would recommend them to future potential customers.

We had a solid wood sash window replaced by Derwent Windows. The quality of the product is top rate & the fitters did an excellent job, very thorough, polite & exceptionally well cleaned during & at the end of the job. The time from order placed to fitting was very considerable , but that is the same very where I imagine. They are not the cheapest windows on the market, but I would rather pay a premium for the product quality & craftmanship. I would definitely use again & would recommend Derwent Windows

Derwent Windows were able to provide arched timber windows entirely in keeping with our early 19th Century Old Toll House. The transformation to our house has been amazing. So many neighbours have commented positively on the appearance of these windows including some older people who remember what this house used to look like. Comments like ' your new windows look stunning' have frequently been made. We are delighted with the difference these windows have made to our home - not only in appearance but also in better heat and sound insulation. The team did an excellent job and were a pleasure to work with. Follow-up after sales was also very good. There is no doubt that this project was expensive but we were prepared to pay for quality and see it as an investment in our property. But mainly we see it as a great improvement to our home on the edge of the beautiful Peak District.

So glad I made the journey to Ripley to see Derwent Windows. Had planned to used an installer locally but none of them return my call after quote stage. Derwent were brilliant from the moment I rang them. Arrange a time to visit their showroom and even what bus to catch to their showroom. A survey was done within a week of the visit. Their knowledge and customer care was so good, I put an order in straight away. The actually installation went smoothly. The fitter was great - explain everything that was going to happen and was so meticulous in the installation and tidied up afterwards. I am thrilled with my door. Wish I chosen them from the beginning. Thank you to all the team for their help!!!

Project went to plan. We chose our preferred door. Surveyor came out to measure and following his visit felt reassured that we’d made the right choice. Proof of the pudding though is installation. The installation team were first class and we are thrilled with the door. All round first class service and product.

We have used Derwent windows 3 times now and would highly recommend. From start to finish everyone is great to deal with and the standard of the work is second to none.