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Diamond Driveways

4.9

64 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Diamond Driveways is a family-run business with over 35 years combined experience in supplying and fitting driveways, patios and much more. Specialists in resin, natural stone, block paving, gravel, granite, tarmac and clay pavers, we pride ourselves on being the leading professionals for driveways and patios in London, Essex and the South East.

Why Choose Us?
- We’re proud members of Interlay and Brett Premium Approved Installers.

- All our paving products are backed by a 10-year product warranty and a 5-Year workmanship guarantee; offering peace of mind with your purchase.

- Customer Satisfaction & Loyalty Is Our Goal – We’re delighted to have worked with over 500 satisfied customers who have posted positive reviews about their experience.

- Our driveway and patio specialists are friendly, experienced and take pride in what they do.

Please contact us to help give your home kerb appeal today.

What we do

  • Patios and driveways

    • Driveway installation and maintenance
    • Natural stone surfacing
    • Patio installation and maintenance
    • SUDS compliant surfacing
    • Resin bound stone
  • Landscape contractors

    • Drystone walling
    • Decking
    • Hard landscaping
    • Turfing
    • Artificial lawns
  • Fencing

  • More Services

    • block paving
    • clay pavers
    • tarmac
    • granite setts
    • porcelain

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
64 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Subcontracted work. Drinking alcohol on the job. The driveway has sunk 4 times. Repaired 3 times. Missed appointments. Poor workmanship. Nightmare.
Customer Service
Quality
Value
We saw Elliott in Apr 18 who promised work would start in 3-6 weeks and that they didn't subcontract. 3 months later, in Jul 18, a date was agreed with minimal notice. After not turning up on the agreed date, nor informing us, subcontractors eventually turned up 3 days later whom I caught trying to hide their own signage. 2 weeks of nightmare ensued with the subcontractors running out of materials. I caught them drinking beer and urinating in our side passage. Whilst the job looked good initially, the driveway started to sink by Dec 18. The subcontractor never turned up to rectify, Elliott went incommunicado and Steve Lewis took this on. In Feb 2019, the driveway was pulled up and re-done by Dariusz where they found beer cans buried. I was not particularly happy with the quality of the work as there appeared to be quite steep gradients. Once again, more urinating down our side passage and me having to empty out our storage boxes of this. By Nov 21, this driveway also started to sink and the pointing had holes in it. The driveway was pulled up again and re-done by Ardit. By Apr 22, the driveway had started to sink again. No responses to emails initially but managed to get an inspection date of 17 Jun (Dariusz forgot to turn up) which happened on 18 Jun. No initial response to emails but work was arranged for 2 Aug 22. Steve on holiday and Dariusz's flight delayed so nobody turned up. No warning given and left hanging around still with a faulty drive. Awful experience.
Customer in Surrey Posted on 02/08/2022 , work completed 23/07/2018
The trader replied (on 17/08/2022)
This review relates to works carried out in 2018. We have recently excavated the driveway to confirm that the issues experienced are the result of incorrectly installed utilities and not at all due to our workmanship. Regardless, we have carried out extensive remedial works as a gesture of goodwill and delivered an as new surface. This exemplifies the way we respond to the concerns of our clients. Despite considerable efforts, we simple aren't able to satisfy this particular one and urge you to read the reviews of hundreds of other happy Diamond clients.
First class, highly recommended
Customer Service
Quality
Value
We are so glad we opted to use Diamond Driveways. The whole project was managed brilliantly from start to finish by Steven, who provided us with various options and recommendations. His vision and attention to detail was first-class. Darius and his build team were hard working and meticulous. Our neighbours commented on how considerate and tidy they were as they worked, and the end result looks absolutely perfect - exceeding our expectations. We've had so many compliments from our neighbours and people walking by. We highly recommend Diamond Driveways. Thank you Steven, Darius and the team.
Customer in Hertfordshire Posted on 28/06/2022 , work completed 10/06/2022
The trader replied (on 28/06/2022)
Can't thank you enough for your kind words and this recommendation. Makes everything worthwhile when we know our clients are this happy with the service. Enjoy your new driveway!
Reliable and trustworthy
Customer Service
Quality
Value
They did a great job and driveway now looks fabulous . We initially had an issue with the concrete laid but Jake and his team rectified the problem quickly and efficiently. Paul was in constant communication with us at all stages to make sure we were happy. A great team of people who want the best for their customers and will go all out to ensure it. I would thoroughly recommend using them.
Customer in Greater London Posted on 15/02/2022 , work completed 11/08/2021
The trader replied (on 28/02/2022)
Thanks so much for the recommendation and we're delighted you're happy with our service. Enjoy your new space.
Complete Garden Makeover
I only use Which Trusted Traders for any works I require and Diamond Driveways didn’t disappoint after reading other reviews on this website. I was quoted a competitive price after receiving many estimates, end of May 2021 for an August start date. However, I was prepared for and expected a delay due to COVID-19 restrictions and global supply chain issues of goods and materials, receiving a delayed start for 18 November that I didn’t mind at all. Special thanks to Jonathon at Diamond Driveways for his continuous communication and being flexible to minor changes in the scheduled works during my garden’s evolution, his customer relations and liaison skills are excellent and my experience was positive, I found Jonathon to be honest, polite, understanding, easy to deal with and customer focused. Hafiz, managing the on-site works and his hardworking team deserves a special mention, removing plants, trees and shrubs, excavating and levelling the ground, installing concrete posts, gravel-boards and wooden fence panels around the garden parameters, a new side gate, stairs to garden from our kitchen, re-turfing, re-designing the drainage and laying down a concrete shed base. All beautifully finished with attention to detail. All waste was cleared. Diamond Services completes a thorough inspection to customer satisfaction before signing off the works. Thumbs up for completing the project before Christmas, on time (ahead of schedule) and on budget. I will definitely use again.
Customer in Greater London Posted on 28/12/2021 (Reviewer did not use service)
The trader replied (on 04/01/2022)
We can't thank you enough for your kind words and you being happy with our service is what it's all about. Happy New Year and we look forward to working with you again.
Garden review
Customer Service
Quality
Value
We had our garden done recently and our project manager was the wonderful Steven Lewis. We did originally want all the same sized stones for the paving, but Steven Lewis recommended that we instead go for the mixed size. As having the same size stones don’t show the variety of colour that the mixed do. We opted for raaj green and we cannot be any happier with the outcome. Ardit and his outstanding team were very professional at their job, and we couldn’t fault them in any way. The final result is amazing and we cannot wait to use our garden when the weather gets better.
Customer in Essex Posted on 12/11/2021 , work completed 15/09/2021
The trader replied (on 12/11/2021)
Thanks so much for the kind words and delighted you like the design. Enjoy the new space!
Patios and paths in back garden
Customer Service
Quality
Value
Diamond Driveways provided a well managed project and we are delighted with the final result. Paul Applebaum and his team were professional and courteous throughout. We would have no hesitation in recommending them.
Customer in Greater London Posted on 11/11/2021 , work completed 02/11/2021
Steven Lewis is a real Diamond!
Customer Service
Quality
Value
Our project was managed by the wonderful, Steven Lewis. A superb and creative professional from start to finish. Steven quickly becomes part of the family. He is full of life and has tons of energy to deliver the perfect result. We are delighted with our new garden. There are plenty of businesses doing what Diamond Driveways do, but there is only one Steven Lewis!
Customer in Hertfordshire Posted on 23/08/2021 , work completed 23/08/2021
The trader replied (on 24/08/2021)
Thanks so much for the kind words and delighted you’re so happy with the new garden. Hoping we’ll have some weather you can enjoy it in very soon!
Fantastic professional job
Customer Service
Quality
Value
We recently had our garden walls and patio demolished and rebuilt by Diamond Driveways. Steven Lewis guided us throughout the initial process (even bringing us a delicious honey cake!) and the work was completed by Artem and his team. They were all exceptional throughout, the service was professional and the workmanship is very high quality. I can not recommend them enough. Make sure you call Steven directly!
Nikki in Hertfordshire Posted on 10/08/2021 , work completed 06/08/2021
The trader replied (on 10/08/2021)
We're delighted you're so happy with the quality of our service and workmanship and really appreciate the kind words. Seas an absolute pleasure. Enjoy!
Transformational driveway
Customer Service
Quality
Value
Diamond Driveways provided us with a new driveway and this has transformed the appearance of the front of our house. We were originally dealt with by Elliot, who is very friendly and who took our order. Elliot advised on options to get the outcome we were seeking and was very professional/understanding when my wife & I changed our minds several times regarding the design! The work itself was completed within agreed timescales and to a very high standard by Ardit and his team. Ardit is also friendly and very knowledgeable regarding the practicalities and best way to overcome the issues that inevitably arise on a project such as this. Ardit and the whole team are very hardworking and they take great pride in what they do; when there was an issue with levels and the line the edging originally followed, the team identified it immediately themselves and fully resolved it without being asked. The block cuts and brick-laying are all very precise and this attention to detail has delivered a driveway that we are extremely pleased with. It would no doubt have been possible to have found a lower price for this work, but when you are undertaking a project that you only want to do once, it always a mistake to confuse price with value! I have no hesitation in recommending this company and their services and to ensure that everyone involved will understand that their efforts are appreciated, I will simply say "faleminderit"!
Customer in Essex Posted on 04/08/2021 , work completed 03/08/2021
The trader replied (on 06/08/2021)
Thank you so much for the kind (and wise) words. We’re so happy you’re pleased with our service and the final result. Enjoy and we appreciate the trust you placed with us. Elated we could deliver for you.
Front drive, patio and paths back garden.
Customer Service
Quality
Value
Diamond Driveways have recently completed a new front drive , paths around our house and a new patio. We were very impressed with service from the initial meeting with Paul to completion of the work. We were advised of the schedule and costs before work started. Once work started the team were reliable and professional, any issues that arose during the build were discussed with us to ensure we were going to be happy with the finished product. I am happy to recommend Diamond Driveways to anyone considering a new drive
Customer in Hertfordshire Posted on 14/12/2020 , work completed 02/12/2020
The trader replied (on 04/02/2021)
Truly appreciate the kind words and recommendation. Was a pleasure working with you. Stay safe and enjoy the new spaces.