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Trusted Traders

Domestec Ltd

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8 Reviews

Opening Hours
Today - 07:00–23:00
  • Monday 07:00–23:00
  • Tuesday 07:00–23:00
  • Wednesday 07:00–23:00
  • Thursday 07:00–23:00
  • Friday 07:00–23:00
  • Saturday 09:00–17:00
  • Sunday 09:00–17:00


Domestec is the leading appliance repair company in Dorset. As an established local business, we pride ourselves in providing our customers with the best service and fast response times.

We know there is never a convenient time for your home appliances to breakdown. That’s why our local Domestec engineers are here to help and ensure we get out to you fast. You can save the expense of having to buy a new appliance and we will get you back up and running in no time.

· Fully trained and qualified engineers

· Fast response times

· Fully stocked vans

· 12 month guarantee on all repairs

· Fully insured

· Local engineers

· Affordable prices

· Excellent customer service

We repair all makes and models of domestic appliances. We are also able to provide replacement appliances at competitive prices.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Washing machines
    • Tumble dryers
    • Ovens
    • Hobs
    • Fridges and freezers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

8 reviews
Customer Service
Sort by
So impressed by this company - brilliant service
Customer Service
I called Domestec when my dishwasher broke and they promptly sent and engineer but unfortunately it was not viable to repair it. They then sourced, delivered and fitted a replacement for me. Firstly, everyone I dealt with at the company was very friendly, helpful and efficient which is always great. The office team were fantastic and sourced a like for like machine and looked into another specific model for me - all very quickly. Communication was great - regular and very clear. I also thought the pricing was extremely fair - the call out fee is cut if they're unable to repair the machine, or if you opt to buy a new machine through them that fee rolls over and covers the installation as well. Really sensible and reasonable. The two engineers who came to fit the new machine were polite, on time, and really efficient and tidy. The whole experience was excellent - I'm not someone who normally writes reviews, but I was so pleased with their whole approach that I really wanted to share my thoughts. I would absolutely use this company again and will certainly be recommending them.
Juliette in Dorset Posted on 01/04/2021 , work completed 30/03/2021
Fast, professional repair.
Customer Service
Exceptional service with an extremely professional engineer who kept me informed of the progress of my washing machine repair. Extremely good value for money too.
Customer in Dorset Posted on 03/10/2019 , work completed 01/10/2019
Not Impressed
Customer Service
A local contractor had already checked our faulty hotpoint fridge freezer and said there was an issue with the control panel but would need to be plugged into a laptop to diagnose which they couldn't do so my girlfriend contacted Domestec who stated they could fix hotpoint machines but when engineer arrived he took 20 minutes and then said it was the control panel (we had already stated this) and that they could not fix this as it would have to be done by hotpoint direct. So effectively we were charged £70 to be told what we already knew and were no further forward. When I contacted Domestec they said they would look into it and call me back but never received a call. I used them as they were a Which trusted trader but would look elsewhere in future (BTW Hotpoint came out very quickly supplied a new panel, installed it and provided 6 months warranty for £120).
Customer in Dorset Posted on 07/08/2019 , work completed 27/06/2019
Washing Machine Superhero!
Customer Service
Simon turned up early! Domestec was the third company we had booked as the first one cancelled due to sickness and the second one couldn't come for a week. We chose them because they are local and they promised a quick response. Delighted to meet and chat to Simon, very knowledgeable and so helpful! He explained what he was doing every step of the way and even advised on our oven display not working. I feel reassured that there is someone we can turn to when an appliance stops working - I'm almost looking forward to something else breaking so he can come back!
Andy in Poole Posted on 11/07/2019 , work completed 08/07/2019
Replacing fan heater element in Zanussi oven
Customer Service
Technician arrived on time, quickly assessed the problem. He replaced the element, tested the oven and had finished the work in 15 minutes. The price was as promised, very good value. The technician was polite and I felt comfortable with him in my house.
Angela, Swanage Posted on 26/05/2019 , work completed 22/05/0019
Bosch washing machine fault.
Customer Service
Very helpful service on the phone when booking the job. Engineer turned up on time. Very polite and helpful. Fixed fault in 15 minutes. All good 10 out of 10. Machine now working well.
Customer in Dorset Posted on 12/01/2019 , work completed 11/01/2019
Rewired and refitted lighting
Customer Service
Very good workmanship, very smart, arrived on time, kept me informed, extremely polite and tidy. I have no hesitation in recommending to family and friends.
Pam Golding Posted on 08/10/2018 , work completed 08/10/2018
Washing machine repair
Customer Service
Brilliant, very friendly, informative, tidy, really nice pleasant man, highly recommended.
Alison Taylor Posted on 26/09/2018 , work completed 26/09/2018