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Endorsed by Which? Trusted Traders

Domestic Repairs Ltd

Profile thumb screen shot 2015 04 07 at 11.52.16
4.3

22 Reviews

Opening Hours
Today - 07:30–18:00
  • Monday 07:30–18:00
  • Tuesday 07:30–18:00
  • Wednesday 07:30–18:00
  • Thursday 07:30–18:00
  • Friday 07:30–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic Repairs are London's leading appliance repair and servicing specialists. We provide repairs, servicing along with installations and sales of all domestic appliances including:

• Washing machines
• Dishwashers
• Tumble dryers
• Fridge/Freezers
• Cookers
• Kitchen extractor fans

We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.
Our qualified engineers cover the Greater London area. We are experts within our industry with many years of experience and can ensure your appliance repair is carried out quickly and efficiently with no excuses. We carry a very wide range of spares and in the unlikely case where we do not have a replacement component in stock, with our excellent supplier relationships we can get what you need by next day delivery.
We currently have contracts with most of London's leading landlords, agents and also local customers.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Ovens
    • Fridges and freezers
    • Tumble dryers
    • Washing machines
  • More Services

    • microwaves
    • hobs
    • new appliance installs
    • cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.3
22 reviews
Customer Service
4.4
Quality
4.3
Value
4.2
Sort by
Poor workmanship
Customer Service
Quality
Value
Domestic Repairs came to fix and error 15 on my dishwasher. They pulled it apart and didn’t discover what was wrong with it, but said it was working again. They failed to fit the dishwasher back in place correctly and when I tried to use it for the first time it tripped the circuit breaker. I called them back and they came after the weekend and said they could not see the problem, however it needed a new part. They said they would give me a discount, but the part was not discounted as I checked online. They could then not get it working again and the dishwasher was more broken than when they started! I was still charged over £100 and wasted over a day waiting around and or dealing with them trying to repair. Overall very unsatisfactorily work.
Customer in Greater London Posted on 23/08/2021 , work completed 23/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/09/2021)
As the company director of Domestic Repairs Ltd, I take any complaint very seriously (we don’t get many) however on this occasion I have been able to make contact with our customer and a full refund has been issued as a gesture of goodwill
They love fixing appliances and do so efficiently and cheerfully
Customer Service
Quality
Value
As managing agents in the SW London area we use trusted contractors to complete many types of works for us, including when appliances go wrong! Domestic Repairs Ltd have now tackled a myriad of appliances (washing machines, dishwasher, fridge/freezers, ovens, hobs etc etc and a range of manufacturers too). They love fixing appliances and giving them a new lease of life. Everyone in their office is super efficient and friendly. Engineers are always upbeat and positive when they bob in for keys. Our tenants also comment regularly on how wonderful and respectful the engineers when they come into their homes. Massive thank you to the whole team.
Customer in Greater London Posted on 25/10/2019 , work completed 25/10/2019
Excellent job
Customer Service
Quality
Value
Washing machine had broken down. Fixed it quickly and professionally. Very good service.
Laura, London Posted on 07/04/2017 , work completed 07/04/2017
First Class Service
Customer Service
Quality
Value
Have used Domestic Repairs in the past. Reported fault with our washing machine. Came next day and replaced the faulty part. We were very happy with the service we received
2010-11-19 15:01:56.007 Posted on 06/01/2017 , work completed 06/01/2017
This company is a rip off
Customer Service
Quality
Value
I had one of their handyman's around a few days ago to fix the hinges to my refrigerator. He haven't been able to find the right parts so the job couldn't be done, which is fine because I had someone else to do it in the end. The company charged me £90 for the repair and now refuses to give back a full refund. They claim that was a callout(10 minutes home visit) fee and not for the repair. I am disgusted of their behavior, avoid!
teomarin Posted on 11/07/2016 , work completed 11/07/2016
The trader replied (on 11/07/2016)
Dear Sir. We attended as agreed and for the agreed fee, the engineer spent longer than 10 minutes as you have agreed on previous correspondence, the part required for your appliance is obsolete and no longer available from the manufacturer, that is beyond our control, despite this we still offered you a partial refund which you have refused.
I Do Not Reccomend
Customer Service
Quality
Value
I called this company and advised them over the phone that my washing machine was out of commission, that its drum had dropped and was in need of repair and that the door seal was also in need of replacing. I was told that wasn't a problem and someone would be with me that afternoon. Much later that afternoon someone turned up and opened the door of the machine, turned the drum once and announced that the drum had dropped - we knew that - we told you. He then said he'd need to prepare a quote and would get back to us, then asked £80 for his 2 and a half minutes. The 'quote' we have been given is that we should replace the machine with one that will cost £1000. DO NOT CALL THESE PEOPLE OUT.
silverbuzzby Posted on 06/11/2015 , work completed 06/11/2015
The trader replied (on 11/11/2015)
Dear Sir, We have tried several times to contact you and have left messages asking to call us, to which you have not replied. An email quote for repair has been sent to you and we are waiting for your response.
Prompt and professional.
Customer Service
Quality
Value
This company was quick and completed my repair on the same day. Very impressed.
Paul, Middlesex Posted on 03/08/2015 , work completed 03/08/2015
Highly recommend Domestic Repairs Ltd!
Customer Service
Quality
Value
I've been really impressed with the quality and courtesy of the individuals I've dealt with at Domestic Repairs Ltd and the prices of the work I've had done (oven and dishwasher repairs) - I would not hesitate to use them again or recommend them to someone.
22abby Posted on 27/05/2015 , work completed 27/05/2015
My Review
Customer Service
Quality
Value
Very courteous, friendly and efficient service. Costly though!
Kenneth, Middlesex Posted on 22/05/2015 , work completed 22/05/2015
Brilliant service
Customer Service
Quality
Value
Dishwasher wasn't working - called Domestic Repairs and they were so helpful. Came out the same day and repaired my machine, friendly staff, and I am very happy with the speed & efficiency the job was completed. Totally recommend them!
Lisa, Middlesex Posted on 14/05/2015 , work completed 14/05/2015