Drain Flow Services Ltd

Excellent professional service. Totally reliable. Tidy efficient work which you can completely trust.

Due to some unpleasant smells I contacted Alex and arranged a date for a drain survey. This was carried out when Alex was keen to show me what the camera was highlighting so I could see the problem for myself. Having finished the survey, they then flushed the drain to remove debris. Alex explained what repair work was required for which he provided a quote. This then carried out a couple of weeks later for the agreed price.

I would highly recommend this company. They turned up prepared and carried the work out to a high standard. Every action they took was explained thoroughly in laymen’s terms and the reason for it. Also, they were polite and friendly. After finishing they left the area tidy. Job well done.

Alex was an absolute dream! Having called at 6pm on Wednesday about getting a drain survey for a property we're looking to purchase - he was able to move some things around and fit us in by 9.30am the following morning to ensure we kept our journey to exchange on track. He was incredibly helpful and knowledgeable. Would definitely use again and recommend.

I phoned 1st thing this morning and got a call back very soon after. He arranged to visit between 2/3pm today and quoted a price. He arrived as planned. We had a blocked drain which he efficiently dealt with and was very helpful. He even checked with a neighbour to make sure her toilet/taps were working ok before he left. Very impressed and would definitely recommend.

Alex was the third person I had to call out for drainage problems and bad smells. He carried out camera work and jetting . He was the only person who really solved my drainage issues and it was a difficult time when you have bad smells in your home. I thoroughly recommend him. He is honest and polite.

Had a blocked drain. They arrived on time, sorted the problem effectively and efficiently, checked it was all working and cleaned up afterwards! Would definitely use again.

This is the second time I've used Alex in four years to clear a blocked drain and the first thing to say is that he's a really nice, friendly guy. He knows what he's doing, does it with a smile on his face and is thoroughly professional. Today, he took one look and despite the drain being more severely backed up than we suspected, he just got on with it and stuck to the pre-agreed, very reasonable price. And he didn't just do the bare minimum, he went out of his way to trim some roots that were contributing to the blockage, without any fuss or talk of paying him extra. Other traders might have left those so they could get more work in the near future. He says he's been clearing drains for 20 years and I think that shows.

We were impressed from start to finish with our interactions with Alex regarding our blocked drain. He was professional and responsive, explained what he was going to do with the CCTV and what he found. As well as doing a great job, it was a pleasure to have Alex on the premises. We wouldn't hesitate to recommend him or use his services again in the future. A very positive experience in every way.

Arrived on day and time promised. Very efficient and friendly. Tried to minimise the work and cost rather than inflating.