Drain Flow Services Ltd

I chose Drain Flow Services Ltd because of their locality and good reviews and I wasn't disappointed. They were extremely helpful, efficient and professional. In particular, I admire their honesty and friendly approach. I would not hesitate in recommending their services.

Work was more involved than was first thought due to very shoddy previous drive company. All work explained and carried out to an exemplary standard.

I called Alex on the 23rd September 2020 to arrange an appointment to clear the blocked sewer at the front of my house. Alex and his team were prompt in arriving at the appointed time on Thursday 24th September, and not only checked all of the manholes (5) but promptly cleared the the blocked sewer. The cause of blockage was from some cement that had fallen into the sewer from when I had a new driveway installed last year. The charge for this work was very reasonable. I can thoroughly recommend Drain Flow Services.

Alex has been doing my drains for me for years - he always comes when he says he will, is always very friendly and good at explaining things to a lay plumbing person, and he always does a good, thorough job, no mess. I definitely recommend him as one of the people who make life a little bit less stressful.

Called Alex because our kitchen drain had blocked up, causing the drain to spill out over our front garden. He was very courteous and arrived at the time arranged. He was friendly, very efficient and explained fully the works that was required and the cost. He carried out the work efficiently, safely and removed all debris, leaving the area clean. Would definitely recommend his services and use him again without hesitation.

We called Alex as we were experiencing problems with the water levels in our toilets after they were flushed. Alex was easily contactable and arrived quickly within a couple of hours of us phoning. He was extremely polite and considerate. Having inspected our drains and finding that there was a problem at the boundary of our private and shared drains, he suggested we contact Thames Water. Alex wanted to ensure that we could have our problem fixed free of charge by our water supplier if possible and did not suggest carrying out work himself which may not have solved the problem and which we would have had to pay for. Alex was correct with his advice as Thames Water found a blockage in the main drain which they removed free of charge. I would happily recommend Alex to anyone who is experiencing problems with their drains.

I always try my best to use Which Trusted Trader to recommend an honest and trustworthy trader. As all the ones I have used so far I woukld recommend. I had severe blocked drains, bathrooms, appliances, kitchen sinks, showers etc. I chose Drain Flow service because of the good reviews and business was in same area as where we lived. Alex corresponded efficiently at all times and arrived on scheduled date and assessed the situation. I must say he was very professional and honest in his services and recommended the best options without having to do a full CCTV survey. He carried out the job, cleared the block drainage with water jet blaster and other plumbing tools. He also cleared three of the showers and bathrooms, which had poor draining over the last few months. Now we can have longer showers without worrying water overflowing from the shower tray. Alex was always friendly, helpful and polite and always recommended best approach in maintaining his job. The service charges were very good for the amount of work Alex carried out. He also maintained social distance at all times due to Covid-19. Thank you Alex.

I contacted Drain Flow Services as it was recommended on this site because I thought I had a collapsed drain. Alex responded quickly, quoted the price of a CCTV survey and arrived on time. He examined the piece of material which looked like a black broken pipe which had blocked the drain and said it was calcified scale. He then carried out a full CCTV survey of the house drainage and the drain down to the road. He showed me the screen (being careful to observe social distancing) to show that it was clear and that there were no other potential scale blockages. Very knowledgeable, friendly and professional service.

Alex responded quickly to our request for a CCTV drain survey. He was friendly, competent and reliable and left everything very tidy . We would recommend him and use him again.

There was a faint smell of sewage in our conservatory, we suspected an almost totally blocked drain, from the kitchen sink, was the possible problem. Alex did a methodical and professional survey of our drains, using a camera and video. Identified the problem, and fixed it. This was fast and very beneficial workmanship and good value for money. I would highly recommend Drain Flow Services.