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Endorsed by

Which

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Trusted Traders

Draincall Services Ltd

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb van dan

4.9

13 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Are you experiencing drainage problems in your home or business? Do you have a blocked drain, or perhaps a blocked toilet or blocked sink? Maybe you have an overflowing drain or an overflowing manhole within your property boundary? DrainCall Services are here to help you around the clock.

We are a family run business with over 25 years' experience, and our knowledgeable staff can offer a comprehensive solution, no matter the scale of your problem. Is your drainage problem more serious than a simple unblocking? Do you need a CCTV survey, or perhaps you need a drain relining to resolve a more serious problem? Whether you are a homeowner or a commercial property owner or tenant, call us for a quote.

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
  • More Services

    • drainage

Customer reviews

4.9
13 reviews
Customer Service
5.0
Quality
5.0
Value
4.6
Sort by
Blocked surface water drain
Customer Service
Quality
Value
I had a surface water drainage blockage which during heavy rainfall was causing rain up the condensate pipe to my boiler. Initial visit made by Dean to assess the blockage problem within one hour of me contacting Draincall. He was thorough, very knowledgeable and able to explain the issues and options in detail. I was more than happy to accept his advice about how to resolve the problem. He returned a few days later with CCTV and was able to show me the considerable amount of debris in the pipework which a previous engineer had not even found beneath my lawn. Dean explained the high pressure water jetting operation and was happy for me to witness all of his work. I was able to witness on CCTV water flowing freely in the pipe afterwards. He was careful to clean up afterwards. The cost was very reasonable bearing in mind the time taken and the use of the specialist equipment. I was very impressed with the service provided and will not hesitate to use Draincall again or to recommend them to others.
Customer in Hertfordshire14/09/2019
Great work above and beyond expectations
Customer Service
Quality
Value
The moment Dan and Dean arrived we knew we had the right people, extremely knowledgeable and we had complete confidence in them which proved to be correct. They did their own survey despite us having already had one, and found the root cause of the problems we've been having with the blocked sewer pipe. Not just cracks, which the original survey showed, but over 20M of building deposits, probably plaster that filled between 1/3 and 1/4 of the pipe over the 20M length. They removed all of this despite not quoting for it and then performed the highly skilled job of lining the pipe where it had cracked. They were skilled, courteous and left the place exactly as they found it. We can't recommend Dan and Dean or indeed Draincall highly enough.
Customer in Hertfordshire10/07/2019
Restored my faith
Customer Service
Quality
Value
I have been having drain problems for a while, knew I had to do something but was deterred by the reputation and call out charge of the companies. I found draincall, who were very helpful over the phone. Dean went out of his way to call around the next day. It was a complex problem that he advised I needed to do some structural work first, but Dean was very thorough and clear, stayed at least half an hour - and didn’t charge, even though his advice was clearly valuable and I would have happily paid. As I say, restored my faith!
Customer in Greater London05/01/2019
Quick & Efficient Service
Customer Service
Quality
Value
I called Draincall out yesterday to clear a blocked drain in my garden which has been blocking on & off since we moved in 6 years ago. The lady who answered the phone was really friendly & helpful. Within a couple of hours an engineer was out sorting the problem for me, he cleaned up all the mess where it had overflowed & then popped a camera down to see what had been causing the problem before giving me some options to sort it out long term. I didn't know that they also do driveway cleaning so i have now booked in for them to come back next week to do this. A great local company.
FunnyGirl8422/05/2018
Drain unblocking
Customer Service
Quality
Value
Noticed my outside drain was blocked so couldn't use the kitchen without flooding the garden. Found Draincall on the internet, gave them a call and they arrived within 45 minutes on a Sunday afternoon. Very friendly and professional chap turned up and sorted out the problem for me and left the place clean and tidy. No problems about the service and quality received. But I thought the price quoted was a bit steep (£264) for what was less than 45 minutes work but it included jetting to clear the blockage. I decided to go ahead anyway as they were ready to fix it there and then and a working drain was my priority!
robato07/03/2016
Job well done
Customer Service
Quality
Value
I was most impressed with the service provided and would not hesitate to use them again and recommend them. Well done.
Stephen, Bedfordshire17/06/2015
Very Satisfied
Customer Service
Quality
Value
Can't recommend enough. Had a blocked outside drain pressure hosed to clear away gunk. Extremely helpful and friendly and very reasonably priced.
Aramis18/08/2014
Which? Local Review
Customer Service
Quality
Value
After finding draincall this morning via which? local I gave them a call. The lady who took my call gave a good first impression of the company. My call wasn't urgent but they turned up well within the ETA I had been given. They fixed a blocked drain, flushed out the sewer and provided me guidance on work I should consider to help prevent further problems. Not cheap but problem was fixed, I was impressed and recommend.
Poeticus29/04/2014
Which? Local Review
Customer Service
Quality
Value
Draincall is a small organisation but they arrived at our house in Cambridge within 24 hours for a non-urgent request to clear a rain soak away drain which had become blocked. The work was carried out quickly and efficiently and everything tidied up neatly afterwards.the engineer indicated that they travel all over the area and are happy to do so. Certainly if we have another drain problem we will go back to them
cdm100028/01/2014
Which? Local Review
Customer Service
Quality
Value
An excellent service from this small family firm. He arrived within about an hour even though the drain blockage was not urgent. He was very courteous and helpful and took care to take his boots off when he needed to come into our home. The blockage to our drain was resolved quickly and he cleaned up afterwards. I thought the price was a little high (£180) but I would use the same company again.
herodotus16/09/2013