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Trusted Traders

E And W Plumbing And Heating Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb e   w plumbing and heating logo

4.9

62 Reviews

About

E & W Plumbing & Heating Ltd is a family-run business. We are GAS SAFE registered plumbing and heating engineers.

Based near Wallingford, OX10, we cover all of Oxfordshire and parts of Berkshire.

Whatever the job E & W Plumbing & Heating will provide an efficient, affordable and professional service.

Please do not hesitate to get in touch - we look forward to hearing from you.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Boiler installation
    • Boiler repair
  • More Services

    • boiler services
    • gas emergencies
    • power flushing

Customer reviews

4.9
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great Service
Customer Service
Quality
Value
Very helpful and were out to see me as quick as they could. I had a leak which needed fixing and they did a great job! Highly recommend them to anyone.
Customer in Oxfordshire22/10/2019
Replace combi boiler
Customer Service
Quality
Value
E&W are a good family company. I had a good experience from the initial visit by Richard for the quote. The engineer Gary and his apprentice Sharman worked quickly and efficiently and finished the job in very good time and cleaned up afterwards. I am very happy with the company and I thought the price was very reasonable.
Gillian25/09/2019
New Boiler Installation
Customer Service
Quality
Value
Clear information at the estimate as to what work needed to be carried out and why. Punctual and tidy work, carried out quickly. An explanation at each stage of the work was given, which minimised any disruption - IE. having the water off. The chap that carried out the work was clearly highly proficient at all aspects of the installation. All documentation was completed the company and certificates and warranties were received within three working days of completion. The whole experience could not have been improved upon.
Customer in Oxfordshire14/08/2019
Excellent service from E&W Plumbing & Heating
Customer Service
Quality
Value
We had a blocked toilet. It was our second toilet so it wasn't an emergency to get it rectified. I'd tried plunging it myself with no luck. Richard's company, E&W Plumbing & Heating, had been personally recommended to me on a previous occasion. I 'phoned and Richard attended, with his apprentice, within 10 minutes of our call. (Luckily he was in the area). Richard was pleased to have this job as he said that his apprentice needed the experience of dealing with drains and plumbing in a house nearly 100 years old. They worked for about 1½ hours and, using various techniques, unblocked the drain, which had become blocked several metres outside our building. I was very impressed with how Richard supervised, and instructed, his apprentice. He made sure that the job was completed in a timely manner and that everything was tidied away and cleaned afterwards. Richard's attention to detail, when ensuring health and safety, impressed me. He even went to the trouble of offering to replace flower pots and garden ornaments which had been moved to expose the inspection pit. E&W's rates were VERY reasonable and the service could not have been better.
Customer in Oxfordshire24/06/2019
Excellent work
Customer Service
Quality
Value
E & W Plumbing provided a great service, when they replaced our combi-boiler. Our fitter, Gary, was extremely efficient and professional, and it really was fantastic to have the whole job completed in one day, well ahead of the expected time scale and at the price quoted. Great job all round.
Customer in Oxfordshire20/06/2019
Unfortunately, very expensive
Customer Service
Quality
Value
Very nice and professional and said they could repair an enclosed toilet where others said they couldn't. However, I was charged a £75 call out, and quoted £238.54 to do the job. Therefore, over £300 to repair a toilet. I eventually found an excellent man to do it for £60! Maybe they are used to dealing with big contracts, but not recommended for small jobs.
Customer in Oxfordshire05/06/2019
The trader replied (on 10/06/2019)
I am pleased that you are satisfied with the customer service and quality you have received from us. As a family run business, it is of the highest importance to us that our clients are completely satisfied. I am sorry to hear that you feel the service you received did not offer the value we consistently deliver. I am happy to provide an explanation as to why we have recommended the repair work for which you were quoted. Due to the hard water in this area, it is very common for toilet parts to become heavily scaled and damaged. This issue is more common with concealed type cisterns such as yours. The components used in concealed cisterns are not generic and are considerably more expensive than those used when repairing conventional toilets. We typically charge between £75-140 for a conventional toilet repair. Most toilet repairs are completed within an hour which is covered by our call out fee. Unfortunately the price of replacement parts is not something we can control. The majority of our work is carried out for private individuals as opposed to larger contracts. Having repaired thousands of different toilets in the local hard water area, we are well versed in the problems that occur and best ways to complete long lasting repairs. It is always our aim to offer the best long term solution to our clients when completing any repair work. This stops-call backs and ensures that the repairs we carry out don't fail soon afterwards. Thank you for your review and custom!
Boiler installation how it should be
Customer Service
Quality
Value
Installation of a new boiler is quite a significant expenditure to care about the service, value and the quality of workmanship. I don't usually leave 5-star reviews just for the sake of it, but I give 5 stars to E&W. From the quote to the installation, everyone was very professional and courteous. The work was done exactly as specified, in time and on budget. I am quite happy with the new boiler and how it was installed. Initially I was contemplating to go for a national brand, but now I am confident I've made a right choice to go local.
Customer in Oxfordshire06/05/2019
Great customer service
Customer Service
Quality
Value
We used E and W Plumbing and Heating to install a new downstairs toilet and sink, fit some new radiators in a garage conversion and replace some old ones in the original house. Throughout the whole process the customer service was very good. The team were friendly, knowledgeable and professional and we were really pleased with the work they did and the communication in between. I would definitely recommend them and will be using them again in future.
Customer in Oxfordshire21/03/2019
Speedy skillful and 100% recommended
Customer Service
Quality
Value
We needed a new bath fitted, radiator moved and an electric shower replaced with a conventional one, and E&W were fantastic. Good and sensible advice up-front, all work done expertly and carefully, and everything left clean and tidy afterwards. We are delighted with the work done and everything works just as we hoped it would. They fitted a new boiler (and larger bore piping) a few months ago too, and that's been a great success, keeping us warm ever since! Polite and fun guys while the work was done, hardworking and thoughtful. 100% recommended.
Customer in Oxfordshire16/03/2019
Super efficient and top Quality work
Customer Service
Quality
Value
My shower was suddenly broken while I was out of the country. I was very panicking and tried my search on checkatrade.com. I I have sent about 15 emails to local companies which are highly rated from the website. However, I only received two replies. Richard from E&W Plumbing and Heating was the first one to come back to me within no time. Richard always responses to my email swiftly and gives me extremely useful advice. Today is the appointment day, I was slightly worried this morning as in the last two years, I had at least five different tradesmen who had last minute cancellation with exactly the same reason of calling sick on the appointment day, of course they never turned up again. Gladly Richard came at 10AM sharp this morning. He is very friendly and respectful, he always use shoe bag inside the house. Within half an hour, he has fixed the shower! He checked many times and cleared up all the mess. Efficient and beautiful job! I can not recommend more! Thank you so much, Richard!
Customer in Oxfordshire13/03/2019