I've used E&W twice in the past few months. The first to service our boiler. Richard arrived on time, was polite, thorough and efficient. He got on with the job quickly but without rushing, explained what he was doing and tidied up everything when finished. Second call out was for a leak under the sink that started flooding the cupboard and floor. He managed to get one of his colleagues out to us within half an hour of our call, who quickly dealt with and fixed the leak and left everything working again. Cannot recommend enough!