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E And W Plumbing And Heating Ltd

4.9

111 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

E & W Plumbing & Heating Ltd is a family-run business. We are GAS SAFE registered plumbing and heating engineers.

Based near Wallingford, OX10, we cover all of Oxfordshire and parts of Berkshire.
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Whatever the job E & W Plumbing & Heating will provide an efficient, affordable and professional service.

Please do not hesitate to get in touch - we look forward to hearing from you.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Boiler installation
    • Boiler repair

  • More Services

    • boiler services
    • gas emergencies
    • power flushing

My work

This business has not added any photos yet.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
111 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 97% of customers
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Not recommended
Customer Service
Quality
Value
A heating engineer who professed to be unfamiliar with our type of underfloor heating fitted the wrong part as the system was not heating to required temperature. It seems that this was a basic error. It was not possible to realise that something was amiss until now, with warmer weather upon us. It is possible that this has cost us more in gas supply than should have been the case and possibly long term damage to the system. The issue has been resolved (I hope) but we have not received a formal apology.
Customer in Oxfordshire Posted on 24/04/2024 , work completed 13/12/2023
The trader replied (on 26/04/2024)
Thank you for taking the time to provide feedback and we are very sorry to hear you have not had been happy with the service provided to you. We take customer service very seriously and it is extremely rare that we find any of our clients are not fully satisfied with the service we provide. We are aware of the issue you experienced and I understand the issue was rectified free of charge very soon after it was raised with our office. We have discussed the problem with the engineer who visited you and it is our understanding that the engineer correctly diagnosed the fault with your system but unfortunately fitted the wrong type of component as he picked up the wrong (but very similar) part from his van. It is a shame that human error has come into play but it is just that & we are glad that the issue has now been resolved. We have done everything we can to rectify the issue for you as quickly and professionally as possible and trust everything is working as it should be. Rest assured there will be no damage to your under floor heating system as the temperature is controlled by a blending valve on the manifold itself which is completely separate to the part that was replaced. Once again please accept my apologies for the unfortunate turn of events and be assured that we have taken action to avoid this type of situation occurring again in future.
Exceptional service!
Customer Service
Quality
Value
I recently had a new hot water cylinder installed by E & W Plumbing & Heating, and I cannot recommend them highly enough. From the initial consultation to the completion of the installation, the team demonstrated professionalism, expertise, and a commitment to customer satisfaction. The engineers arrived on time and took the time to explain all the steps of the installation process. They worked efficiently and made sure everything was perfectly configured. I was particularly impressed with how they managed to handle the complexities of our home’s older plumbing and electrical system. Post-installation, they thoroughly tested the system and ensured that everything was running smoothly before they left. They also cleaned up the area, leaving it spotless. Thank you for your exceptional service and for ensuring that my family has access to hot water. It’s clear that customer care is your top priority, and it truly shows in your work. I would definitely use your services again and recommend you to anyone looking for heating solutions.
Customer in Oxfordshire Posted on 18/04/2024 , work completed 17/04/2024
Recommended
Thoroughly professional
Solved a complicated thermostat problem with total professionalism - and lots of added value too. Thoroughly recommend.
Customer in Oxfordshire Posted on 05/12/2023 (Reviewer did not use service)
Recommended
Good, efficient work
Customer Service
Quality
Value
Very happy with work by Dan from E & W plumbing who came to fix a leaking overflow pipe in the loft and replace a broken shower hose. He also freed up the mains stopcock for us. He was very amiable and carried out the work efficiently.
Customer in Oxfordshire Posted on 22/10/2023 , work completed 18/10/2023
Recommended
New central heating system
Customer Service
Quality
Value
We have just had a new central heating system installed by E & W plumbing - the team were hard working and efficient; Richard planned the system taking into account future extension plans and was highly responsive throughout. We look forward to a much warmer winter than last year!
Customer in Oxfordshire Posted on 17/10/2023 , work completed 10/10/2023
Recommended
Efficient, Courteous and tidy
Customer Service
Quality
Value
We had Dan from E&W plumbing and heating over today to fix 2 different leaks. He was on time (actually early :) ). He got straight to the issues - fixed them efficiently and tidied up afterwards. Thank you, very happy with the friendly and skilled service that we have received today.
Customer in Oxfordshire Posted on 15/09/2023 , work completed 15/09/2023
Recommended
Prompt & Efficient Service
Customer Service
Quality
Value
Contacted this company about an annual gas boiler and fire service. Their response was both prompt and efficient with a quote for the work and date agreed. Their customer communications by phone and email, before and after the service, we're also very good. Bradley, the engineer who came to service our gas boiler and fire was very pleasant, courteous, professionally efficient and helpful. I'll certainly be using E&W Plumbing and Heating again and would definitely recommend them.
Customer in Oxfordshire Posted on 14/09/2023 , work completed 11/09/2023
Recommended
Excellent work
Customer Service
Quality
Value
Boiler and gas fire serviced by Connor. Work carried out promptly and efficiently. Well done and would recommend to others.
Peter in Oxfordshire Posted on 14/07/2023 , work completed 14/07/2023
Recommended
The trader replied (on 18/07/2023)
Hi Peter, Many thanks for your review! We will pass your kind words on to Connor and please let us know if you need any further assistance.
Trustworthy, competent, professional and rigorous
Customer Service
Quality
Value
This was a complex job involving work on 6 roof level water tanks which provided water to 3 blocks of flats. A total of 40 flats were affected. The work involved draining each rooftank, installing new stoptaps then labelling each stoptap to show which flats it turned off. So access was needed into each of the 40 flats to identify which stoptap turned off water to which cluster of flats. I was on site through the 3 days when E and W completed the work. The work was completed in an efficient, systematic and rigorous manner. Communication with me was excellent. And all three E and E staff conducted themselves in a very professional manner with occupants of the flats. I would certainly firmly recommend E and W for any small or large piece of work.
Customer in Derbyshire Posted on 03/07/2023 , work completed 26/06/2023
Recommended
Connecting hose to o/side tap
Customer Service
Quality
Value
From my initial enquiry to job completion, I could tell that Richard and Corine were genuinely interested in solving my problem swiftly and professionally, keeping my plants alive while my ankle is broken. Thank you all so much.
Customer in Oxfordshire Posted on 26/06/2023 , work completed 23/06/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.