I had contacted Richard from E & W Heating a few months ago as we were having some problems with our boiler and it seemed that a boiler replacement was imminent. An appointment was made with Richard to survey the boiler and installation and produce a quote. Richard was very thorough with the survey and highlighted any potential problems. The boiler finally gave up between Christmas and New Year and thankfully it was possible to fit us in for a new boiler early in the New Year. Gary and his assistant, Charmen(?) attended punctually to fit the new boiler. Gary was meticulous in explaining the procedures for fitting the boiler and any disruption that might occur. The boiler was in and running by mid afternoon with very little fuss. Any mess was cleared up as they progressed, leaving the house as they found it. They returned a few days later to complete the flush of the system. The service was professional and polite throughout and I would have no hesitation in recommending their services.

We contacted E&W Plumbing about a number of tasks we needed doing, they got back to us very quickly and arranged an appointment. The plumber who came was excellent, really punctual, courteous, helpful and professional. The work was done really well, exactly as promised and we were given advice and information. The invoicing and general admin of the company was also very impressive, we would definitely use this company again and highly recommend it.

The engineer offered a range of options for my replacement kitchen taps. These were ordered and fitted within a few days. The work was completed quickly and efficiently. I would certainly use this company again.

I have used the services now 3 times - on every occasion different engineers have been used all of whom carried out the work required in a very professional matter and all seem to be well trained. Always advised what the cost would be and how long it would take

I had a gas leak in the kitchen. E&W talked through all the options and did what turned out to be a complicated job brilliantly. I dealt with four engineers overall and all were excellent: well qualified, thorough, friendly, and tidy. Communication was quick and efficient and the firm's rates are very competitive. All the work was done on time and on budget. Highly recommended.

Very helpful and were out to see me as quick as they could. I had a leak which needed fixing and they did a great job! Highly recommend them to anyone.

E&W are a good family company. I had a good experience from the initial visit by Richard for the quote. The engineer Gary and his apprentice Sharman worked quickly and efficiently and finished the job in very good time and cleaned up afterwards. I am very happy with the company and I thought the price was very reasonable.

Clear information at the estimate as to what work needed to be carried out and why. Punctual and tidy work, carried out quickly. An explanation at each stage of the work was given, which minimised any disruption - IE. having the water off. The chap that carried out the work was clearly highly proficient at all aspects of the installation. All documentation was completed the company and certificates and warranties were received within three working days of completion. The whole experience could not have been improved upon.

We had a blocked toilet. It was our second toilet so it wasn't an emergency to get it rectified. I'd tried plunging it myself with no luck. Richard's company, E&W Plumbing & Heating, had been personally recommended to me on a previous occasion. I 'phoned and Richard attended, with his apprentice, within 10 minutes of our call. (Luckily he was in the area). Richard was pleased to have this job as he said that his apprentice needed the experience of dealing with drains and plumbing in a house nearly 100 years old. They worked for about 1½ hours and, using various techniques, unblocked the drain, which had become blocked several metres outside our building. I was very impressed with how Richard supervised, and instructed, his apprentice. He made sure that the job was completed in a timely manner and that everything was tidied away and cleaned afterwards. Richard's attention to detail, when ensuring health and safety, impressed me. He even went to the trouble of offering to replace flower pots and garden ornaments which had been moved to expose the inspection pit. E&W's rates were VERY reasonable and the service could not have been better.

E & W Plumbing provided a great service, when they replaced our combi-boiler. Our fitter, Gary, was extremely efficient and professional, and it really was fantastic to have the whole job completed in one day, well ahead of the expected time scale and at the price quoted. Great job all round.