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E And W Plumbing And Heating Ltd

4.9

132 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

E & W Plumbing & Heating Ltd is a family-run business. We are GAS SAFE and OFTEC registered plumbing and heating engineers.

We are based in Didcot and proudly extend our expertise throughout Oxford and Oxfordshire.

We are a family run business that has been continually growing for more than 10 years through offering an unrivalled level of service and high standards of work. Started by Richard in 2011, E and W Plumbing and Heating has grown year on year and currently employs 13 full time staff. We are now one of the largest independent plumbing and heating companies in Oxfordshire with a wealth of knowledge about all things plumbing and heating related.

Whatever the job E & W Plumbing & Heating will provide an efficient, affordable and professional service.

Please do not hesitate to get in touch - we look forward to hearing from you.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Boiler installation
    • Boiler repair
  • More Services

    • boiler services
    • gas emergencies
    • power flushing

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
132 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Company
Customer Service
Quality
Value
We used E&W in July 2026 to replace our existing combi boiler. Very pleased with their service. Their engineer was very pleasant, informative and highly professional. Plus their pricing was competitive. Couldn’t ask for more!
Customer in Oxfordshire Posted on 03/08/2026 , work completed 30/07/2026
The trader replied (on 04/08/2026)
Thanks for this great review!
AN EXCEPTIONAL COMPANY!
Customer Service
Quality
Value
I cannot recommend E & W Heating and Plumbing highly enough. Every single member of the team has been exceptional. From the very first point of contact with the office, everyone is friendly, efficient, professional and genuinely helpful. Nothing is ever too much trouble, and you always feel valued as a customer. Richard, the Managing Director, consistently goes the extra mile, no matter how small the issue. He is incredibly responsive, reassuring and genuinely cares about his customers. He has a remarkable ability to make you feel that your problem matters and that it will be resolved. That level of personal service is very rare. The engineers are consistently professional, knowledgeable, punctual and courteous. Their workmanship is first class, their prices are fair, and every job is followed through properly from start to finish. What stands out most is the company’s integrity, ethics and commitment to outstanding customer service. It is refreshing to find a business that is so honest, reliable and dedicated to doing the right thing. Without hesitation, I would recommend E & W Heating and Plumbing to anyone. They are, quite simply, an exceptional company, and I wouldn’t use anyone else.
Customer in Oxfordshire Posted on 29/07/2026 , work completed 29/07/2026
The trader replied (on 30/07/2026)
Thank you for this incredible review! As a small business we pride ourselves on our entire experience with our customers.
Leaking pipe fixed in short order
Customer Service
Quality
Value
Leaking pipe under kitchen sink was causing issues and I had been waiting to hear back from another plumber I'd had recommended, with no luck. Contacted E&W in the morning and they found me a timeslot for the same day, and the whole thing was sorted that afternoon. The engineer was prompt, courteous, extremely efficient and clear about what was required. Also was up front about the additional bit involved in fixing the problem, so no surprises. Very impressed overall, with the service provided and the price, and E&W will be my first port of call should I need work done in the future.
Customer in Oxfordshire Posted on 25/07/2026 , work completed 17/07/2026
Fix to leaking pipework
Customer Service
Quality
Value
Called out E&W to fix a leaking pipe beneath the sink. attended promptly and despite an extremely difficult job with restricted access managed to fix on the day and also improve drainage to eliminate future blocking issues. thoroughly impressed and will use again
Customer in Oxfordshire Posted on 21/07/2026 , work completed 09/04/2026
The trader replied (on 23/07/2026)
Thank you for this review. We will always try to fix things on our first visit to keep our costs fair to the customer. We look forward to working with you again.
Re-pressurising Hot Water System
Customer Service
Quality
Value
Only a small job, but carried out very efficiently and effectively. I e-mailed the company on Thursday 4th, they replied the next day, Friday 5th, offering to do the job on Monday 8th between 8.00 & 9.00. I accepted the quotation during the weekend and received a speedy confirmation The engineer arrived on time, sorted out the problem I had seen, and noticed that the central heating also needed re-pressurising. This was carried out within the original quotation I cannot fault either the engineer or the office team who dealt with e-mails. I especially liked that they are up-front with their average prices. E&W are now bookmarked for when I next need a competent plumber.
Customer in Oxfordshire Posted on 08/06/2026 , work completed 08/06/2026
The trader replied (on 11/06/2026)
Thank you for this review. We pride ourselves our on communication and efficiency. We're glad we could get this sorted for you and look forward to working with you again.
Excellent service
Customer Service
Quality
Value
Very impressed by the professional approach of the engineer that serviced my boiler. Texted me prior to arrival, was quick but thorough, tidy and informative while the boiler was serviced. And I think the price is very reasonable. Would 100% recommend this company.
Customer in Oxfordshire Posted on 06/05/2026 , work completed 05/05/2026
Professional 👌
Customer Service
Quality
Value
Really helpful from the initial telephone booking through to the job being completed. Really happy to recommend and Simon was very efficient and friendly chap too.
Customer in Oxfordshire Posted on 09/03/2026 , work completed 04/03/2026
The trader replied (on 09/03/2026)
Good afternoon, Thank you for your review, it means a lot to us as a small business. I have let Simon know! We look forward to working with you in the future. Many thanks
Excellent Company
Customer Service
Quality
Value
When my boiler broke down E&W were amazing. The engineer was professional, very efficient and explained clearly what the issue was and ways to fix it. The necessary parts were ordered and fitted within a few days. The price was extremely competitive, service excellent and I was kept informed at all times. I highly recommend E&W, so refreshing to find an honest, respectful company.
Customer in Oxfordshire Posted on 06/03/2026 , work completed 05/03/2026
The trader replied (on 09/03/2026)
Hi there, Thank you for this review, it is much appreciated. We look forward to working with you in the future.
Excellent professional and friendly service
Customer Service
Quality
Value
My boiler had been having issues with the hot water supply, where it would cut-out on HW demand. An engineer came out to investigate and determined it was a combination of the heat exchanger and thermistor. Living in a hard water area, the tiny channels in the heat exchanger had clogged. I was provided with a quotation to do the work and a date arranged. Today the boiler was fixed and now have hot water available again. Each of the engineers who attented, for the service, fixing of the boiler and fitting a new kitchen tap, were highly professional and friendly. Lots of information was given as to what was what and the work that had been done. They don't do any unnecessary work and new parts are used only if the existing ones can't be fixed. The E&W Plumbing & Heating company ethics are clearly that of a family run business, who actually care about customer satisfaction and the desire for repeat buisness - which they will have from me for all future needs. Well done E&W Plumbing & Heating!
Customer in Oxfordshire Posted on 05/02/2026 , work completed 05/02/2026
The trader replied (on 05/02/2026)
Good afternoon, Thank you for such an in depth and thoughtful review. This has made a lovely end to our day! We look forward to working with you in the future.
Bathroom leaks
Customer Service
Quality
Value
E&W came this morning to investigate two leaks in our bathroom. Both issues were resolved efficiently and promptly. I was particularly impressed that the plumber had every spare part that he needed with him!
Customer in Oxfordshire Posted on 09/01/2026 , work completed 09/01/2026
The trader replied (on 16/01/2026)
Thank you for the review, they are much appreciated as a small business. We look forward to working with you in the future.