E And W Plumbing And Heating Ltd

My boiler had been having issues with the hot water supply, where it would cut-out on HW demand. An engineer came out to investigate and determined it was a combination of the heat exchanger and thermistor. Living in a hard water area, the tiny channels in the heat exchanger had clogged. I was provided with a quotation to do the work and a date arranged. Today the boiler was fixed and now have hot water available again. Each of the engineers who attented, for the service, fixing of the boiler and fitting a new kitchen tap, were highly professional and friendly. Lots of information was given as to what was what and the work that had been done. They don't do any unnecessary work and new parts are used only if the existing ones can't be fixed. The E&W Plumbing & Heating company ethics are clearly that of a family run business, who actually care about customer satisfaction and the desire for repeat buisness - which they will have from me for all future needs. Well done E&W Plumbing & Heating!

E&W came this morning to investigate two leaks in our bathroom. Both issues were resolved efficiently and promptly. I was particularly impressed that the plumber had every spare part that he needed with him!

Utterly trust this company to do a top rate job. Booking always easy and as I don’t live at the property where boiler is was very grateful to get a phone call 30 minutes before booking giving me time to attend. Very personal approach from Charlotte and testing of boiler extremely thorough. Can’t recommend highly enough.

I contacted E and W Plumbing and Heating regarding a faulty boiler. They arranged a convenient time to visit the following day and even called me to let me know they were on their way. Nigel, the engineer, was polite and courteous and quickly identified the problem. Replacing the faulty part, with a spare he carried in his van, the boiler was up and running within a few minutes. I am extremely satisfied with their service and would highly recommend them to anyone in need of reliable plumbing and heating support.

I have used E & W Plumbing and Heating before in our oldhouse and I had no reason to not use them again in.our new house. Kevin, our engineer was fantastic, his knowledge was second to none. He was so caring and professional at all times. If he had to go out for materials, he would let you know, he would explain each morning, what he was doing thst day and kept us informed all the way throughout the job making sure at the end of each day we had water and gas to cook with. I would not hesitate to use them again if required for any plumbing or heating works. Outstanding

E&W plumbing undertook a small job to reconfigure some heating pipework. We're pleased with the quality of the work and customer service. Work was completed on schedule with a small additional cost for floorboard replacement. Thank you Richard and Jay for your efforts.

A big thank you to both Richard (M.D.) and Simon (Plumbing & Heating Engineer) for resolving a tricky installation combining 2 separate oil heating & hot water systems into one. Their professionalism and expertise were excellent. Each step from quote to job was communicated well and came in on time and budget

E&W have been a fantastic company to work with for a new (quite complicated) boiler installation. From initial contact with the office, to site survey, and onto three days of work onsite, I can't fault the company's excellent service and professionalism. Brilliant communication all through the process, and an exceptionally personable, knowledgeable, & diligent engineer. All works were carried out on time & to the agreed quote and expectations. I wouldn't hesitate to recommend this company.

E and W Plumbing have undertaken three jobs for us. Each has been expedited to a high standard. They visited the site to assess the work, provided a quotation and arranged an engineer to undertake the work. The work was done as specified and in all instances to budget and on time. They have an assistant to answer telephone and email queries and to coordinate service visits which I found helpful. The MD undertook the first inspection to assess our requirements and diagnose issues, and three different engineers carried out the work subsequently, and in each case on the time and date appointed. Each of them was always friendly, courteous and informative. The work areas were left very clean in each instance and the work was done to a high standard. The invoices matched the quotation in each instance. I have been impressed with E and W's service and intend to continue to use them as required.

Have been using E and W Plumbing and Heating for more than 18 months now. They are reliable , competent and knowledgeable plus will try to resolve any problems without undertaking any unnecessary work. Communication between Engineer , Office and Customer is excellent. Would highly recommend E and W .