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E And W Plumbing And Heating Ltd

4.9

132 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

E & W Plumbing & Heating Ltd is a family-run business. We are GAS SAFE and OFTEC registered plumbing and heating engineers.

We are based in Didcot and proudly extend our expertise throughout Oxford and Oxfordshire.

We are a family run business that has been continually growing for more than 10 years through offering an unrivalled level of service and high standards of work. Started by Richard in 2011, E and W Plumbing and Heating has grown year on year and currently employs 13 full time staff. We are now one of the largest independent plumbing and heating companies in Oxfordshire with a wealth of knowledge about all things plumbing and heating related.

Whatever the job E & W Plumbing & Heating will provide an efficient, affordable and professional service.

Please do not hesitate to get in touch - we look forward to hearing from you.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Boiler installation
    • Boiler repair
  • More Services

    • boiler services
    • gas emergencies
    • power flushing

Customer reviews

Why you can trust these reviews

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4.9
132 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great Service
Customer Service
Quality
Value
This is a great company. Very professional and always respond quickly. Their engineers are fantastic.
Customer in Oxfordshire Posted on 10/01/2021 , work completed 07/01/2021
Professional and reliable, high standard of work, friendly service
Customer Service
Quality
Value
E and W have completed a new boiler installation and radiator replacement, new bathroom taps and new kitchen sink and tap. All looks good and is working perfectly. Our plumber was friendly and professional, we were happy to have him working in the house. Communication is very good, they turn up as scheduled, and we are really pleased with all their work and the price. We will definitely be asking them back for further house improvements this year. Happy to recommend.
Customer in Oxfordshire Posted on 09/01/2021 , work completed 17/12/2020
Very professional company
Customer Service
Quality
Value
E & W replaced a fill in a cistern, very quick and professional service and reasonable price. Would definitely recommend this company.
Customer in Oxfordshire Posted on 04/12/2020 , work completed 02/12/2020
Fantastic Service - highly recommend
Customer Service
Quality
Value
E&W replaced our (20 year old) boiler, replaced the pump, replaced the valves on all our radiators, power-flushed and balanced the system, and installed NEST. The workers were incredibly polite and professional and the work they've done is impeccable. They will be my first port-of-call for any and all plumbing needs in the future and I highly recommend them to everyone.
Customer in Oxfordshire Posted on 19/10/2020 , work completed 17/10/2020
Great Service from E&W Plumbing and Heating
Customer Service
Quality
Value
Great Service once again, 5 years after they installed my new Viessmann boiler their after service and care has been exceptional and great value. Would highly recommend them to anyone looking for a new boiler or just an upgrade in service.
Customer in Oxfordshire Posted on 25/09/2020 , work completed 24/09/2020
Very neat and professional replacement of central heating system
Customer Service
Quality
Value
We recently had our boiler and radiators replaced by E & W Heating & Plumbing. From the initial contact, through to completion of works we received a very professional and friendly service. Due to the age of the house and the thickness of the stone walls this was a considerable job. However, Barry and his Apprentice carried out a very neat installation. The quality of workmanship was second to none and so too was their friendly attitude. Great care was taken to protect our house during the work and we were kept informed throughout the installation. We would not hesitate in recommending this company.
Customer in Oxfordshire Posted on 15/09/2020 , work completed 11/09/2020
Speedy & Efficient Response
Customer Service
Quality
Value
We had a smell of gas in our home, rang E&W Plumbing and they had someone there within a couple of hours. They very quickly worked out what the problem was, and put it right immediately. They then carried out a check of the gas appliances to make sure everything was working OK - excellent service. We have used them several times over the past 5 years, and every job they have done (including installing a new boiler) has been carried out efficiently, by professional and pleasant workers. Would highly recommend this company.
Customer in Oxfordshire Posted on 10/09/2020 , work completed 08/09/2020
World Class
Customer Service
Quality
Value
E&W Plumbing and Heating Ltd three years ago installed a new boiler at our home and replaced all the radiators. Since then they have serviced the boiler every year. Their work is superb and the boiler is absolutely brilliant the best one we have ever had by far. Exceptional quality, technically very proficient, very clean and tidy and very polite and friendly. You do not get better than this.
Customer in Buckinghamshire Posted on 04/09/2020 , work completed 03/09/2020
Prompt, efficient service - as always
Customer Service
Quality
Value
I have had need to use E & W plumbing 3 times over the last few months. On each occasion the service was prompt and efficient. Staff were courteous, clean and observed social distancing. I would heartily recommend E & W for all plumbing needs.
Customer in Oxfordshire Posted on 21/07/2020 , work completed 20/07/2020
An excellent company and great service
Customer Service
Quality
Value
I needed a gas fitting made safe in my late parents' house and asked E&W to sort it out. They were lovely people, with great manners and courtesy who did a very good job. I plan to get them to do more work for me in future and would be very happy to recommend them to anyone.
Customer in Oxfordshire Posted on 26/06/2020 , work completed 25/06/2020
Stainless steel sink.
Customer Service
Quality
Value
We decided to change our double sink which was one small and 1 larger sink with a single bowl stainless steel sink. You could not fit a frying pan in original sink for washing. Having used E & W previously I asked them to quote for the job. I received a fast response and a visit to measure up and discuss requirements. The quote was speedily sent and was as I expected. A date for installation was agreed and the Plumber arrived when expected. He did a first class job and left everything clean when finished. I highly recommend E & W for all plumbing work
Customer in Oxfordshire Posted on 18/06/2020 , work completed 17/06/2020
Fast reliable service
Customer Service
Quality
Value
We've used this company twice in the past year to attend to plumbing emergencies. Each time we've been really impressed with the speedy, efficient response.
Customer in Oxfordshire Posted on 06/06/2020 , work completed 04/06/2020
Identified and Resolved the Problem
Customer Service
Quality
Value
Courteous and Informed operative. Great attention to detail. Work was carried out efficiently and fast, problem solved. Small friendly and excellent firm, always responds to any call quickly and efficiently, even in the current situation. The owner cares about the standard of work they carry out.
Customer in Oxfordshire Posted on 14/04/2020 , work completed 13/04/2020
21 Wellington St Jericho
Customer Service
Quality
Value
Richard gave an excellent précis and outlined his estimate of the work required. He proceeded to replace the boiler with an excellent outcome. Two days later, he replaced another boiler from my house in Summertown and this needed more complicated fixing but again did a very fine job. Some people might say replacing two boilers was financially dispiriting but dealing with Richard was much appreciated. However, this firm has an outstanding reputation in Oxfordshire and the city itself. I can thoroughly recommend Richard and his firm.
Customer in Oxfordshire Posted on 02/04/2020 , work completed 30/03/2020
Excellent and friendly service
Customer Service
Quality
Value
I found E & W Plumbing through a Check-a-trade leaflet posted through my door. The gas engineer who arrived was excellent. She was courteous, friendly and professional. I will definitely be using this company in the future and would have no hesitation in recommending them.
Customer in Oxfordshire Posted on 18/02/2020 , work completed 17/02/2020
Efficient professional company
Customer Service
Quality
Value
We contacted E&W Plumbing about a number of tasks we needed doing, they got back to us very quickly and arranged an appointment. The plumber who came was excellent, really punctual, courteous, helpful and professional. The work was done really well, exactly as promised and we were given advice and information. The invoicing and general admin of the company was also very impressive, we would definitely use this company again and highly recommend it.
Customer in Oxfordshire Posted on 23/01/2020 , work completed 21/01/2020
Boiler replacement
Customer Service
Quality
Value
I had contacted Richard from E & W Heating a few months ago as we were having some problems with our boiler and it seemed that a boiler replacement was imminent. An appointment was made with Richard to survey the boiler and installation and produce a quote. Richard was very thorough with the survey and highlighted any potential problems. The boiler finally gave up between Christmas and New Year and thankfully it was possible to fit us in for a new boiler early in the New Year. Gary and his assistant, Charmen(?) attended punctually to fit the new boiler. Gary was meticulous in explaining the procedures for fitting the boiler and any disruption that might occur. The boiler was in and running by mid afternoon with very little fuss. Any mess was cleared up as they progressed, leaving the house as they found it. They returned a few days later to complete the flush of the system. The service was professional and polite throughout and I would have no hesitation in recommending their services.
Customer in Oxfordshire Posted on 23/01/2020 , work completed 14/01/2020
Great work - great value
Customer Service
Quality
Value
The engineer offered a range of options for my replacement kitchen taps. These were ordered and fitted within a few days. The work was completed quickly and efficiently. I would certainly use this company again.
Customer in Oxfordshire Posted on 23/01/2020 , work completed 16/01/2020
A job well done
Customer Service
Quality
Value
I have used the services now 3 times - on every occasion different engineers have been used all of whom carried out the work required in a very professional matter and all seem to be well trained. Always advised what the cost would be and how long it would take
Customer in Oxfordshire Posted on 23/01/2020 , work completed 20/01/2020
Outstanding work
Customer Service
Quality
Value
I had a gas leak in the kitchen. E&W talked through all the options and did what turned out to be a complicated job brilliantly. I dealt with four engineers overall and all were excellent: well qualified, thorough, friendly, and tidy. Communication was quick and efficient and the firm's rates are very competitive. All the work was done on time and on budget. Highly recommended.
Customer in Oxfordshire Posted on 20/01/2020 , work completed 17/01/2020
Boiler replacement
Customer Service
Quality
Value
Could not recommend. Inflexible on timing. Had to wait six weeks without heating, three of which were also without hot water. Installation seemed rushed and radiator overflowed causing water damage to new paintwork in hall below and risk of damage to recently installed underfloor heating. However they did redecorate and paid my electrician's bill for checking electrics. Team doing work were polite. Heating system has behaved erratically post installation but this is not covered by their warranty even though work included flush and balancing of system. When we contacted them for advice post installation they sent us instructions for testing the system over 4 day period. We supplied very detailed report but their only response to this was to offer of chargeable two hour appointment to diagnose.
Customer in Buckinghamshire Posted on 20/12/2019 , work completed 18/11/2019
The trader replied (on 12/03/2020)
We are sorry to hear that you feel the service you have received has not met with your expectations. We were upfront about the timescales in which we could deliver the work and met with every agreed deadline. We also squeezed in an extra day of emergency hot water repair work within just a few days of the issue becoming apparent. Additionally, we had one of our office staff travel nearly 2 hours to drop electric heaters to you at no charge prior to any work being undertaken. The system was tested in your presence and left working correctly upon completion. It is unfortunate that some of your existing valves are now failing but the issues you are experiencing are completely unrelated to the work we carried out. We have gone above and beyond in trying to assist you, even taking a call before 8am on a Sunday to talk you through dealing with a leak that had been caused by yourselves. I am sorry to hear that we cannot add you to our list of 1000's of satisfied customers but feel we could not have done any more than we have already done to ensure your satisfaction.
Great Service
Customer Service
Quality
Value
Very helpful and were out to see me as quick as they could. I had a leak which needed fixing and they did a great job! Highly recommend them to anyone.
Customer in Oxfordshire Posted on 22/10/2019 , work completed 22/10/2019
Replace combi boiler
Customer Service
Quality
Value
E&W are a good family company. I had a good experience from the initial visit by Richard for the quote. The engineer Gary and his apprentice Sharman worked quickly and efficiently and finished the job in very good time and cleaned up afterwards. I am very happy with the company and I thought the price was very reasonable.
Gillian Posted on 25/09/2019 , work completed 20/09/2019
New Boiler Installation
Customer Service
Quality
Value
Clear information at the estimate as to what work needed to be carried out and why. Punctual and tidy work, carried out quickly. An explanation at each stage of the work was given, which minimised any disruption - IE. having the water off. The chap that carried out the work was clearly highly proficient at all aspects of the installation. All documentation was completed the company and certificates and warranties were received within three working days of completion. The whole experience could not have been improved upon.
Customer in Oxfordshire Posted on 14/08/2019 , work completed 09/08/2019
Excellent service from E&W Plumbing & Heating
Customer Service
Quality
Value
We had a blocked toilet. It was our second toilet so it wasn't an emergency to get it rectified. I'd tried plunging it myself with no luck. Richard's company, E&W Plumbing & Heating, had been personally recommended to me on a previous occasion. I 'phoned and Richard attended, with his apprentice, within 10 minutes of our call. (Luckily he was in the area). Richard was pleased to have this job as he said that his apprentice needed the experience of dealing with drains and plumbing in a house nearly 100 years old. They worked for about 1½ hours and, using various techniques, unblocked the drain, which had become blocked several metres outside our building. I was very impressed with how Richard supervised, and instructed, his apprentice. He made sure that the job was completed in a timely manner and that everything was tidied away and cleaned afterwards. Richard's attention to detail, when ensuring health and safety, impressed me. He even went to the trouble of offering to replace flower pots and garden ornaments which had been moved to expose the inspection pit. E&W's rates were VERY reasonable and the service could not have been better.
Customer in Oxfordshire Posted on 24/06/2019 , work completed 24/06/2019