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E And W Plumbing And Heating Ltd

4.9

132 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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About

E & W Plumbing & Heating Ltd is a family-run business. We are GAS SAFE and OFTEC registered plumbing and heating engineers.

We are based in Didcot and proudly extend our expertise throughout Oxford and Oxfordshire.

We are a family run business that has been continually growing for more than 10 years through offering an unrivalled level of service and high standards of work. Started by Richard in 2011, E and W Plumbing and Heating has grown year on year and currently employs 13 full time staff. We are now one of the largest independent plumbing and heating companies in Oxfordshire with a wealth of knowledge about all things plumbing and heating related.

Whatever the job E & W Plumbing & Heating will provide an efficient, affordable and professional service.

Please do not hesitate to get in touch - we look forward to hearing from you.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Boiler installation
    • Boiler repair

  • More Services

    • boiler services
    • gas emergencies
    • power flushing

My work

This business has not added any photos yet.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
132 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 98% of customers
Sort by
Excellent work
Customer Service
Quality
Value
E & W Plumbing provided a great service, when they replaced our combi-boiler. Our fitter, Gary, was extremely efficient and professional, and it really was fantastic to have the whole job completed in one day, well ahead of the expected time scale and at the price quoted. Great job all round.
Customer in Oxfordshire Posted on 20/06/2019 , work completed 17/06/2019
Recommended
Unfortunately, very expensive
Customer Service
Quality
Value
Very nice and professional and said they could repair an enclosed toilet where others said they couldn't. However, I was charged a £75 call out, and quoted £238.54 to do the job. Therefore, over £300 to repair a toilet. I eventually found an excellent man to do it for £60! Maybe they are used to dealing with big contracts, but not recommended for small jobs.
Customer in Oxfordshire Posted on 05/06/2019 , work completed 09/05/2019
The trader replied (on 10/06/2019)
I am pleased that you are satisfied with the customer service and quality you have received from us. As a family run business, it is of the highest importance to us that our clients are completely satisfied. I am sorry to hear that you feel the service you received did not offer the value we consistently deliver. I am happy to provide an explanation as to why we have recommended the repair work for which you were quoted. Due to the hard water in this area, it is very common for toilet parts to become heavily scaled and damaged. This issue is more common with concealed type cisterns such as yours. The components used in concealed cisterns are not generic and are considerably more expensive than those used when repairing conventional toilets. We typically charge between £75-140 for a conventional toilet repair. Most toilet repairs are completed within an hour which is covered by our call out fee. Unfortunately the price of replacement parts is not something we can control. The majority of our work is carried out for private individuals as opposed to larger contracts. Having repaired thousands of different toilets in the local hard water area, we are well versed in the problems that occur and best ways to complete long lasting repairs. It is always our aim to offer the best long term solution to our clients when completing any repair work. This stops-call backs and ensures that the repairs we carry out don't fail soon afterwards. Thank you for your review and custom!
Boiler installation how it should be
Customer Service
Quality
Value
Installation of a new boiler is quite a significant expenditure to care about the service, value and the quality of workmanship. I don't usually leave 5-star reviews just for the sake of it, but I give 5 stars to E&W. From the quote to the installation, everyone was very professional and courteous. The work was done exactly as specified, in time and on budget. I am quite happy with the new boiler and how it was installed. Initially I was contemplating to go for a national brand, but now I am confident I've made a right choice to go local.
Customer in Oxfordshire Posted on 06/05/2019 , work completed 03/05/2019
Recommended
Great customer service
Customer Service
Quality
Value
We used E and W Plumbing and Heating to install a new downstairs toilet and sink, fit some new radiators in a garage conversion and replace some old ones in the original house. Throughout the whole process the customer service was very good. The team were friendly, knowledgeable and professional and we were really pleased with the work they did and the communication in between. I would definitely recommend them and will be using them again in future.
Customer in Oxfordshire Posted on 21/03/2019 , work completed 07/03/2019
Recommended
Speedy skillful and 100% recommended
Customer Service
Quality
Value
We needed a new bath fitted, radiator moved and an electric shower replaced with a conventional one, and E&W were fantastic. Good and sensible advice up-front, all work done expertly and carefully, and everything left clean and tidy afterwards. We are delighted with the work done and everything works just as we hoped it would. They fitted a new boiler (and larger bore piping) a few months ago too, and that's been a great success, keeping us warm ever since! Polite and fun guys while the work was done, hardworking and thoughtful. 100% recommended.
Customer in Oxfordshire Posted on 16/03/2019 , work completed 12/03/2019
Recommended
Super efficient and top Quality work
Customer Service
Quality
Value
My shower was suddenly broken while I was out of the country. I was very panicking and tried my search on checkatrade.com. I I have sent about 15 emails to local companies which are highly rated from the website. However, I only received two replies. Richard from E&W Plumbing and Heating was the first one to come back to me within no time. Richard always responses to my email swiftly and gives me extremely useful advice. Today is the appointment day, I was slightly worried this morning as in the last two years, I had at least five different tradesmen who had last minute cancellation with exactly the same reason of calling sick on the appointment day, of course they never turned up again. Gladly Richard came at 10AM sharp this morning. He is very friendly and respectful, he always use shoe bag inside the house. Within half an hour, he has fixed the shower! He checked many times and cleared up all the mess. Efficient and beautiful job! I can not recommend more! Thank you so much, Richard!
Customer in Oxfordshire Posted on 13/03/2019 , work completed 13/03/2019
Recommended
A real find, especially if you have LPG
Customer Service
Quality
Value
I'd struggled in the past to find plumbers that were able to work with LPG, so Richard and his team were a real find. I have used them for the past 3 years and they have all been reliable, courteous, friendly and prompt, with great communication. Highly recommended.
Customer in Oxfordshire Posted on 08/03/2019 , work completed 28/02/2019
Recommended
E And W Plumbing And Heating Ltd
Customer Service
Quality
Value
E And W Plumbing And Heating Ltd have completed a wide variety of jobs for us over a period of time - for example, boiler replacement, new kitchen and bathroom taps, two shower repairs and cistern replacements. All work has been carried out to the highest standard, to the estimate given and to the timescale supplied. I have no reservation whatsoever in recommending this company very highly indeed.
Customer in Oxfordshire Posted on 05/03/2019 , work completed 28/02/2019
Recommended
New Gas Pipe install in kitchen and new cooker fitted
Customer Service
Quality
Value
Needed fit a new gas pipe in our kitchen which involved running a pipe under the floor upstairs and dropping down in to the new outlet in the kitchen. Work was completed with in a day and to a very high standard. The whole team were polite and friendly throughout and very knowledgeable on all aspects of the job. The trader spent time during the quote process to go through our options with us and give a plain English explanation to how regulations would effect each one. Very thankful for a great job and will be looking to use again in the future. Would highly recommend.
Customer in Oxfordshire Posted on 05/03/2019 , work completed 02/03/2019
Recommended
Fantastic plumbers!
Customer Service
Quality
Value
E and W plumbing came highly recommended. We had a leak in the bathroom that another plumber could not fix. Richard and his apprentice fixed it with no fuss. They were very professional and courteous and the cost of the repair was very reasonable.
Customer in Oxfordshire Posted on 22/02/2019 , work completed 21/02/2019
Recommended
Plus
Customer Service
Quality
Value
My first dealings with this company. What a pleasure to have progressive and compressive dialogue with their office and engineers. The company carried out the servicing of two gas fires both professionally and very thoroughly.
Donald, Oxfordshire Posted on 22/02/2019 , work completed 22/02/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent in always.
Ken, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Reliable & efficient
Customer Service
Quality
Value
Reliable and efficient. Have recommended to several friends and family.
Alan, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
Great work
Customer Service
Quality
Value
The EandW plumbing team were really responsive and efficient, getting to my elderly parents really quickly, keeping us clearly informed of the work and costs throughout and sorting the problem quickly and efficiently. Great work and very happy to recommend.
Customer in Oxfordshire Posted on 21/12/2018 , work completed 19/12/2018
Recommended
My review
Customer Service
Quality
Value
EW Plumbing arrived on time, engineer very pleasant young man, did the job in good time. Would recommend this company.
Denise, Oxfordshire Posted on 29/11/2018 , work completed 29/11/2018
Recommended
Thorough and professional
Customer Service
Quality
Value
E&W arrived as scheduled, took care not to bring dirt into the house and explained everything they were doing when servicing the boiler. Their operative was very efficient and polite.
Dominic, Oxfordshire Posted on 26/11/2018 , work completed 26/11/2018
Recommended
My review
Customer Service
Quality
Value
Friendly. obliging - did my gas fire as well as I didn't remember to include it.
Kate, Oxfordshire Posted on 16/11/2018 , work completed 16/11/2018
Recommended
Prompt, professional, and hassle free
Customer Service
Quality
Value
Richard and his team were clean, tidy and had the new boiler installed in one day, and heat/water back on. John arrived day two and spent all day flushing the system. Job done nothing to fault and everything to recommend.
Gary, Oxfordshire Posted on 07/11/2018 , work completed 07/11/2018
Recommended
Radiator and toilet
Customer Service
Quality
Value
We asked Richard from E and W to take a radiator off a wall so we could have it re plastered and to fix a leaking toilet. We have used E and W plumbing several times over the years and always find them to be very reliable and have phoned them when other plumbers have let us down. As usual Richard was prompt and able to both sort the radiator and fix the toilet. He was also happy to give us some advice about long term plans for the house. I would always recommend both Richard and E and W from our experiences.
Callum Cotterill Posted on 21/10/2018 , work completed 21/10/2018
Recommended
Top Service From E And W Plumbing And Heating
Customer Service
Quality
Value
I had my boiler service, pressure valve replacement and vessel pumped up and vessel valve replacement, John done a great clean service 5*. Top service from the phone call to the end of the job.. Very happy customer recommend to anyone. Many thanks Naz
Narciso Posted on 11/10/2018 , work completed 11/10/2018
Recommended
Excellent job.
Customer Service
Quality
Value
Very pleased!
John, Oxfordshire Posted on 11/10/2018 , work completed 11/10/2018
Recommended
Boiler install professional
Customer Service
Quality
Value
Quote and final price accurate. Job start and finish on time. Clean installation by competent workers. Property left clean and tidy.
Michael, Oxfordshire Posted on 10/10/2018 , work completed 10/10/2018
Recommended
Prompt & professional.
Customer Service
Quality
Value
Annual boiler service. Completed and advisory made to contact Bellway customer care to replace central heating monitor as still under guarantee. Trader polite and professional, friendly and respectful of home.
Shannon, Oxfordshire Posted on 04/10/2018 , work completed 04/10/2018
Recommended
Excellent service.
Customer Service
Quality
Value
Boiler service carried out to the invariably high standard of this company.
Derek, Oxfordshire Posted on 27/09/2018 , work completed 27/09/2018
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service including emergency cover in the cold spell earlier this year.
Gordon, Oxfordshire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
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029 2267 0040
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.