Endorsed by Which?

E.L.D.A.R Limited - Samsung Service Centre

5.0

3 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

No one knows your Samsung like we do 

At Samsung we care about our customers and ensuring that they have a seamless and quality experience. Our Samsung Authorised Service Centres are currently the only Which? Trusted Traders endorsed appliance repair and installation network. 

If you are looking to resolve a product issue please use our troubleshooter here: 
https://www.samsung.com/uk/repair/ 
 If it hasn’t solved the issue you’re experiencing, you can book a repair here too.

Should your product need a repair, all of our in-home repairs are carried out by a Samsung authorised engineer. 

Find out how in-home repair works 
 https://www.youtube.com/watch?v=sck1r2Zvqsg&list=PLrUG7VyDs_IVEy_FUBAKo0asT5o6j8ltS&index=3 

Samsung home appliance and TV & AV products all come with a 12- 24 month warranty which can be optionally extended.

Find out more about Samsung Warranty here: 
https://www.samsung.com/uk/support/warranty/

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • More Services

    • electric hobs
    • electric ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
3 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
We were really happy with the whole service from start to finish provided by ELDAR. We have used them in the past when they have fixed our fridge and dishwasher so were our first thought when the washing machine went. Emma, who answered the call was polite and helped us to get booked in quickly as she seemed to understand what a nightmare it can be to be without a washing machine! The technician was great as well - polite and friendly and knew their stuff. Got us fixed up and working in no time and we are very happy with everything. We would highly recommend.
Which? Trusted Traders Consumer Posted on 15/12/2023 , work completed 15/12/2023
Endorsement Reference
Customer Service
Quality
Value
I recently had my Samsung tumble dryer repaired by E.L.D.A.R. The engineer was polite, worked efficiently, and was incredibly knowledgeable about tumble dryer repairs. He took the time to explain what repairs were needed, the issues, and the steps he would take to fix them. My tumble dryer now works like new, and I'm thrilled with the outcome. I appreciated the engineer's punctuality and the respect he showed for my home. He left the work area clean and tidy, and it was evident that he valued my time and space. Overall, I can't recommend E.L.D.E.R enough, outstanding service!
Which? Trusted Traders Consumer Posted on 15/12/2023 , work completed 15/12/2023
Endorsement Reference
Customer Service
Quality
Value
My dryer wasn?t heating. ELDAR answered my call for help thoroughly and professionally, with the work carried out within a couple of days. The engineer was lovely and polite. Explaining the situation as he went along. Very personable, tidy worker and efficient. Would definitely recommend and use again.
Which? Trusted Traders Consumer Posted on 15/12/2023 , work completed 15/12/2023