Endorsed by Which?

E.R.S (Refrigeration) Limited -Samsung Service Centre

5.0

4 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

Having problems with your Samsung Home Appliance?

If your Samsung refrigerator, washing machine, oven or another home appliance isn’t working properly, it may be in need of repair.

You can have your product repaired in your home, by authorised Samsung experts, without it affecting your original factory warranty. If your warranty has expired, don’t worry, we warranty all repairs for 3 months, for complete peace of mind.

https://www.samsung.com/uk/support/email-technical-question/

https://www.samsung.com/uk/explore/samsung-within/our-brand-story/

https://www.which.co.uk/news/2020/03/what-to-do-if-your-washing-machine-breaks-down-during-coronavirus-isolation/

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
4 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Warranty repair of Samsung washing machine
Customer Service
Quality
Value
ERS Refrigeration Ltd. carried out the repair of our Samsung washing machine yesterday. Going through Samsung to actually get a repairer to visit was an ordeal, navigating the website and off shore customer service. Once ERS were allocated to do the job things went smoothly. They contacted us on the day I called in the fault (Friday) to give us the day (following Monday). On the Monday they rang and left a text to give a time slot. The engineer had the replacement part with him (Drain Pump) replaced and we now have a machine which doesn't make a noise during the rinsing parts of the cycle. Excellent work from ERS.
Customer in Greater Manchester Posted on 20/02/2024 , work completed 19/02/2024
Endorsement Reference Wouldn't hesitate to recommend
Customer Service
Quality
Value
The speed of the repairs was amazing & we were kept updated throughout.
Bottom, Endorsement Reference Posted on 14/07/2020 , work completed 17/01/2020
Endorsement Reference Excellent Service
Customer Service
Quality
Value
Fault with the fridge and trader was very honest and suggested to replace. No charge fro identifying this, very honest trader. I would recommend!
Happy Customer, Endorsement Reference Posted on 14/07/2020 , work completed 17/01/2020
Endorsement Reference Simply the best!
Customer Service
Quality
Value
Fantastic customer service, rapid response and wonderful standard of workmanship!
Curlydave, Endorsement Reference Posted on 14/07/2020 , work completed 17/01/2020