Easystep Stairlifts Ltd

From my first point of contact with Sally I felt really confident that this was a company I could trust. She was very helpful and explained everything to me - I had several questions and all of them were answered to my satisfaction - and sent me photos of the type of installation. I wanted to be sure of everything as I was ordering the stairlift to be delivered to the Hertfordshire address of my son, for the use of his little daughter. The date was set and everything went to plan. Paul, the installer, phoned before his arrival and did a very quick, clean and efficient job of the installation. We are really pleased with the end result and the little girl loved her ride. Saved our backs too!

I was very impressed from my first contact with Easystep Stairlifts. From the start, they seemed as though the customer came first. I was so pleased from the initial phone call, customer survey and advice on what stairlift was right for me and how quickly I was given a fitting date. This was ideal because my partner had just come out of hospital and was told not to climb stairs. Paul the fitter worked efficiently, and within a couple of hours it was up and working perfectly. After explaining the workings and a trial run the job was done. Even I am using it first thing in the morning when my legs are a bit stiff. I can highly recommend Easystep Stairlift. You’ve made two pensioners very happy.

Easy to contact, quick to respond, thoughtful, helpful and tidy. Made an appointment within a couple of days of first contact and the stairlift was fitted 2 days later. Called before arriving to let me know, worked quickly efficiently and cleanly and gave good instructions on use. Payment was easy and setting up ongoing payments via standing order was easy too. I would definitely recommend them.

We chose Easystep after researching various stairlift options, new and reconditioned. The service was very friendly and helpful from the outset. The quote for a reconditioned lift on a curved staircase was very good and they could install quickly. On installation day, the engineer arrived at the stated time and completed the job very efficiently. The lift has been in use every day since. We've had one occasion when we needed to call for support - the phone was answered very promptly and the engineer was able to resolve the issue over the phone. We recommend this company.

I had checked the reviews of quite a few companies for my father's stairlift, and thank goodness I found Easystep. From the first time I rang them, they were professional and friendly. Their prices were also very competitive. But it was the service that was outstanding. Knowing my father was due to come out of hospital they went above and beyond - the wonderful fitter coming out on Christmas Eve to fit the stairlift! He was such a great guy making the whole business easy for my mother and leaving excellent instructions, as well as letting us know what to do if anything stopped working. I simply cannot recommend them highly enough.

We were very pleased with the service and stairlift from Easystep. It was fitted promptly by a professional fitter and works perfectly.

Hired a stairlift two years ago. Sadly no longer needed. Removed with no fuss and when requested. Very good service highly recommended

I just wanted to send my compliments to you and your company; your services really improved my mum's life over the last few months and I cannot fault a single thing. Everyone we've come into contact with has been stellar. The fella who came today to remove the stairlift was just as polite, respectful, cheerful and professional as the one who installed it, and didn't leave any mess or anything. You wouldn't even know there had been anything there! I thought I would leave a positive review to let you know how much it is appreciated by your customers that all of this has worked perfectly like clockwork.