Endorsed by Which?

Easystep Stairlifts Ltd

5.0

109 Reviews

Opening Hours
Today -
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

NOVEMBER 2022
JUNE 2021

About

We are an independent stairlift company operating in most of the UK supplying and installing new and reconditioned, straight and curved stairlifts to buy or to rent. Short or long term stairlift hire available for straight or curved stairlifts.

Please call us to discuss your needs.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • buy back
    • installation
    • service
    • maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very professional
Customer Service
Quality
Value
Paul was very prompt, very tidy and very courteous.
June, Derbyshire Posted on 30/01/2019 , work completed 30/01/2019
Best move I have made.
Customer Service
Quality
Value
Reconditioned stairlift fitted. A good and accurate estimate given over the telephone. Representative came out went through all option's and confirmed price. No pressure to decide and order on that day. Fitted quickly after placing order. All staff concerned very pleasant and helpful.
Shirley, South Yorkshire Posted on 22/01/2019 , work completed 22/01/2019
Prompt and professional.
Customer Service
Quality
Value
Stairlift was fitted very well. With no problems and no mess. Was done to agreed schedule and budget. Fitter was helpful and showed us how to use it.
Irene, West Midlands Posted on 11/01/2019 , work completed 11/01/2019
Excellent Speedy Service
Customer Service
Quality
Value
Same day response to my enquiry. Arranged an engineer's visit to check stairlift would fit and to discuss alternatives. The selected stairlift was fitted the following week the whole process only taking two weeks from enquiry to installed and in use. Very courteous helpful and professional. We chose to rent but have the flexibility of buying in the future if circumstances change. After two weeks I noticed the speed had slowed and the battery was always charging. Called Easystep on Sunday evening and Paul arrived 10.30 Monday morning to replace batteries and make small adjustments to rail and seat position at my request. Fantastic service.
Customer in Surrey Posted on 28/12/2018 , work completed 29/11/2018
Very pleased
Customer Service
Quality
Value
Very happy with service. They came quickly to put the stairlift in. Had an issue with a faulty seatbelt where I had to cut myself out but they came to fix it quickly and put a new one in free of charge.
Beryl, West Midlands Posted on 20/12/2018 , work completed 20/12/2018
Professional and highly recommend
Customer Service
Quality
Value
Recently contacted Easystep as they were local to my mothers home. Very quick and professional service from first contact to installation of stairlift.
Joanna, Leicestershire Posted on 30/11/2018 , work completed 30/11/2018
Clean tidy, prompt - brilliant
Customer Service
Quality
Value
10/10 thank you.
Norma, Derbyshire Posted on 13/11/2018 , work completed 13/11/2018
Brilliant job.
Customer Service
Quality
Value
Came on time and very friendly man, very quick and professional. Did a great job, left house very clean. 100% recommend.
Colin, Hertfordshire Posted on 09/11/2018 , work completed 09/11/2018
What a service
Customer Service
Quality
Value
Very nice people. Prompt, professional, quick, efficient, clean and considerate. They left no mess at all and didn't leave me until I was confident on the stairlift. Brilliant, from measuring to fitting. It was a real pleasure doing business with Easystep Stairlift Specialists.
Pamela, Cheshire Posted on 26/10/2018 , work completed 26/10/2018
Prompt & professional
Customer Service
Quality
Value
From sales visit to installation, very satisfactory no - nonsense service.
Robin, Derbyshire Posted on 24/10/2018 , work completed 24/10/2018