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Endorsed by Which?
Easystep Stairlifts Ltd
Opening Hours
Today - 09:00–16:30
- Monday 09:00–16:30
- Tuesday 09:00–16:30
- Wednesday 09:00–16:30
- Thursday 09:00–16:30
- Friday 09:00–16:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Established in 2002, we are an independent stairlift company operating in most of the UK supplying and installing new and reconditioned, straight and curved stairlifts to buy or to rent.
You can opt for short or long term stairlift hire to suit your needs.
Here at Easystep Stairlifts, we recognize the unique service and support our customers deserve.
Every service user is a human with a very important need. We are not just a stairlift service, we are a lifeline to our clients and their families.
All of our team are compassionate, empathetic and passionate about what we do.
We are proud to provide an exceptional level of customer service and have been a Which? Trusted Trader since 2014
What we do
Disability and mobility
- Stairlifts
- Stairlift Engineers
More Services
- buy back
- installation
- service
- maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
141 reviews
Recommended
Recommended
by 100% of customers
Sort by
Precise and professional
Customer Service
Quality
Value
From the out set Paul who visited my mother was very courteous explaining the stairlift to her as she was reluctant to have one. On time and highly professional Mark who fitted it was very proficient, early, clean and efficient worker. Also, Sally in the office was very helpful. Very reliable and efficient would highly recommend this company.
Jean, Nottinghamshire
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Very efficient & prompt service. Called on Wed 29th Aug. Surveyor visited 5th Sept - very professional & efficient, explained procedure very clearly. Stairlift fitted 10th September. Fitter arrived on time, no fuss, made no mess - very efficient service couldn't be happier with the all round service of this company.
Julie, West Midlands
, work completed
Recommended
Excellent job and staff
Customer Service
Quality
Value
We hardly knew Luke was there. He came in, did his job, was extremely polite, finished, explained how it worked, what all the various numbers were, if we needed to know, how to contact the office or out of hours an it's an emergency and cleared everything up and went. Paul in sales was very polite and extremely knowledgeable and very helpful in explaining what we would have to do.
Denise, Derbyshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
First class, excellent service.
John, Derbyshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The fitter was on time and got on with the job with no fuss, he was friendly and explained everything before leaving. I would recommend him.
Daphne, Warwickshire
, work completed
Recommended
Spot on.
Customer Service
Quality
Value
Salesman came, did not do 'hard sell' simply gave the facts - no pressure. We phoned to place an order on March 5th. Fitter came on March 7th. Job entirely finished in 2 1/2 hours. neat, clean worker, good attitude - job done! Couldn't have been a better service.
Elizabeth, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Well worth the money, most helpful using the stairs. Wish I had them years ago, as I suffer with sciatica, age 93.
James William, Leicestershire
, work completed
Recommended
So far very good (early days)
Customer Service
Quality
Value
Easystep Stairlifts was the third large firm giving us a visit and a quote. Each firm quoted high and obviously expected a barter from the customer. I think that is despicable when dealing with (in most cases) very old people who are mostly 'not able to stand-up for themselves'. Easystep eventually quoted £2300 less than the dearest.
Bill, Northamptonshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Very quick and efficient. Sympathetic to my problems.
Jennifer, Essex
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Excellent job. Trouble free, no mess. Very well installed. Demonstrated to perfection. Most helpful person and very kind. Did a wonderful job.
David, West Midlands
, work completed
Recommended
Impressive
Customer Service
Quality
Value
Absolutely impressed by Easystep Stairlifts Ltd. Polite and helpful. Explained everything to us. Fitted so quickly. Brilliant work. Love our stairlift. Thank you Easystep.
Frances, West Midlands
, work completed
Recommended
Quick and efficient
Customer Service
Quality
Value
Just like magic, has made life so much easier. Thank you for quick and efficient service.
Keith, Leicestershire
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
I have no hesitation in recommending them.
Alfred, Nottinghamshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Technically the equipment is excellent as was the service and installation.
Timothy, London
, work completed
Recommended
Stairlift fitted
Customer Service
Quality
Value
Rang on the Monday and the stairlift was fitted on the Thursday. Very good installation and a very quick turnaround time. No problems at all.
AnneS1
, work completed
Recommended
Reliable friendly & considerate service
Customer Service
Quality
Value
To begin with the various options were clearly explained. We felt there was honesty, we trusted the way different prices were explained. Lift works well.
Mark, Stourbridge
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Phoned them on Friday morning, they gave a quote in the afternoon and fitted it on Monday afternoon in about one and a half hours. Its great to be able to get up and down stairs in about 1 minute instead of struggling for 10 minutes.
bobstan
, work completed
Recommended