Excellent service!
Eco flame installed my boiler two years ago and since then have been fantastic, punctual, friendly and professional. They always ring me to remind me that my boiler needs servicing and are always willing to offer advice and friendly guidance on how to run the boiler efficiently. Eco Flame are incredibly reliable and I couldn't recommend them more.
Jessica, West Midlands
Posted on 18/07/2019
, work completed 18/07/2019
Recommended
Best heating engineers I have encountered
After some thorough research, I selected Ecoflame to replace my aging central heating boilers (2 of) and to change my hot water supply from a vented system to an unvented system. Ecoflame was the most competitive of 4 quotes I obtained and I was very impressed by Dan’s knowledge and his confidence as to how they could improve the current set-up. Also, they said that they would put three men on the job such as to finish it in 2 days (others quoted between 5 and 8 days). They arrived early on day 1 and got straight to work. I was without mains water for no more than 2 hrs and by late afternoon of day 2 both central heating and hot water and were restored. The 3 guys, Dan, Shaun and Phil were excellent; they were more than happy to explain any questions I had regarding the new set-up. They tidied up as they went along and never left a mess when they left. They returned for a couple of hours on day 3 to tie up loose ends and finally tidy up. The completed installation was immaculate and I had everything I had hoped for. The quality of their workmanship was first class and I would very strongly recommend them as truly professional heating engineers. Hugely impressed.
Customer in West Midlands
Posted on 13/07/2019
, work completed 04/07/2019
Recommended
Professional and efficient.
Sorry for scruffy form - I am partially sighted.
Jeffrey, West Midlands
Posted on 09/07/2019
, work completed 09/07/2019
Recommended
Newe Boiler and Central Heating update.
Major work including new boiler and some new pipes to 4 bedrooms and garage. All old tanks and stuff removed from the loft. All rubbish cleared. An antiquated central heating system now renovated. Extremely glad we choose Eco flame. Skilled professional knowledgeable conscientious heating engineers led by Dan and Phil. Every problem explained and overcome. Carpets well re-laid. Brilliant job done. very satisfied. Highly recommended. Many thanks. Hampton In Arden
Customer in West Midlands
Posted on 07/07/2019
, work completed 02/07/2019
Recommended
Fix leaking toilet and remedy previous contractor's errors
I have used Eco flame for a number of things, at first to do a boiler service, then to look at a leaking water tank. This last time was because we had a leak in the kitchen coming from the bathroom above and the original contractor wanted nothing to do with it. Shaun came out and had a look, quickly determining that it was probably the toilet. As soon as we had the replacement parts he came out and very effectively fixed the leak, as well as doing smaller jobs like sorting out the silicone around the bath and vanity unit. He also sorted out our wobbly shower screen that had been driving me mad. Overall, excellent quality of workmanship, far superior to the cowboys we had in originally. I would recommend him to anyone. He was knowledgeable, polite, tidy and reasonably priced.
Customer in West Midlands
Posted on 27/06/2019
, work completed 21/06/2019
Recommended
Professional
Fitted kitchen work surface, fitted new sink, added a hob, door handles, upstands. Done on time and agreed price. He was very professional and super clean & tidy. Highly recommended I would have him back anyway.
John, West Midlands
Posted on 11/06/2019
, work completed 11/06/2019
Recommended
Efficient, timely and a pleasure to work with
Eco Flame replaced my leaking unvented hot water cylinder. They fitted in the job as an emergency and worked efficiently and tidily in my home. They kept me up to date on progress and completed the job as planned and as quoted. I would use their services again and would recommend them without hesitation.
Customer in West Midlands
Posted on 01/05/2019
, work completed 11/04/2019
Recommended
Prompt.
Excellent service from start to finish. Good communication. Very satisfied. Nice people.
Richard, West Midlands
Posted on 04/04/2019
, work completed 04/04/2019
Recommended
Friendly, professional and helpful
The team were all incredibly helpful, friendly and professional. Boiler serviced and radiator moved. The work was completed quickly and tidily and we will be calling them again for our annual service next year!
Customer in West Midlands
Posted on 27/03/2019
, work completed 20/03/2019
Recommended
Excellent service
My heating programmer was replaced quickly and efficiently, for a reasonable price. Their communication was good and Dan arrived when expected. I would recommend this firm.
Customer in West Midlands
Posted on 26/03/2019
, work completed 26/03/2019
Recommended
Excellent service, friendly and polite
Couldn't fault them, will definitely recommend to others.
Alan, West Midlands
Posted on 21/03/2019
, work completed 21/03/2019
Recommended
Excellent work, completed to the time and cost specified
The Ecoflame Team were very helpful. They provided a lot of advice, set out options and answered all our questions. Their quote for the work was competitively priced. They were able to carry out the work (supply and fit a new boiler and radiators) within one week of my request. They arrived on time on the agreed day. They were extremely polite and friendly, and the work took one day to complete (as they said it would). The work was carried out to an excellent standard, and we are very happy with the result. The final cost was as quoted. We would happily recommend Ecoflame to others.
Customer in West Midlands
Posted on 24/02/2019
, work completed 19/02/2019
Recommended
Excellent service.
Shaun explained all our options available for our boiler, as it required a new heat exchanger. We decided to go for a new boiler. The job was done within the week. We are so pleased with our new boiler which was fitted with expertise. Detailed information how the boiler works was given to us on the day it was fitted, and information left for us to refer to. We feel happy and secure in the fact that we are covered for at least the next ten years. Eco Flame are excellent and I recommend them with no hesitation.
Catherine, West Midlands
Posted on 08/02/2019
, work completed 08/02/2019
Recommended
Excellent work
Excellent work reliable clean and tidy. Very friendly. Value for money to fit shower, toilet and vanity unit. Repair leaking radiator.
Robert, West Midlands
Posted on 07/02/2019
, work completed 07/02/2019
Recommended
Boiler installation
Excellent job, carried out in a professional way. A++ service, finished the job as agreed & in time.
Customer in West Midlands
Posted on 24/01/2019
, work completed 22/01/2019
Recommended
Excellent service
Excellent, efficient, professional service. Phil and Sean were absolutely professionals. Very courteous and friendly. Worked every minute they were here. Explained clearly the workings of the new boiler to the finest detail. Couldn't rate them highly enough. Don't look anywhere else. Outstanding work ethic.
Colin, West Midlands
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
My review
Friendly, efficient and great value.
Andrew, West Midlands
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Prompt & professional
Fitted filter flushed system and replaced bypass valve. Polite helpful clean and tidy. Ongoing communication with everything they were doing. Most impressed and will certainly use them again and highly recommend their work.
Margaret, West Midlands
Posted on 15/01/2019
, work completed 15/01/2019
Recommended
My review
Very happy. So pleased at his work putting in a new boiler.
Barbara, West Midlands
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Professional
Very tidy and efficient at installing new boiler.
Paul, West Midlands
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
Excellent all round.
Our old boiler broke down just before Christmas 2017. We got in touch with Eco Flame who immediately came to see us and were able to fit a new boiler within 2/3 days. Their service was excellent. Courteous, efficient & cleaned up any mess as they went. Just completed 1st annual inspection. Again prompt. Efficient and friendly.
Anthony, West Midlands
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
Great job expertly carried out .
I was informed well in advance of the start date and time and refreshingly the fitters arrived as promised . They started by covering our new carpets with a protective material , then after explaining what was going to be done they commenced work. The friendliness and professionalism was wonderful , the work which lasted all day was carried out with virtually no inconvenience to us , the quality of the installation was excellent and all old tanks etc was taken away and everything left tidy . The fitters set everything up for us and explained the system operation , so overall a great job by a very professional team , I would recommend them to friends and family .
Customer in West Midlands
Posted on 04/12/2018
, work completed 23/11/2018
Recommended
Professional & knowledgeable
I had boiler fitted exactly 2 months ago. I had at least 5 quotes from different installers but Dan from Eco Flame seemed more knowledgeable and convinced me that we didn't need metres of unnecessary piping that everyone had quoted. The job took Dan & Shaun a full day. I was very pleased with a very neat tidy job. They were both very polite and I would recommend them & use them again.
Geraldine, West Midlands
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
My review
Very good, really helpful.
Desmond, West Midlands
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Superb
Phil was brilliant. He came over to look at the job and let me know later that evening that he could start the next day. Completed everything to a high standard and finished it all in two days. I can't recommend him enough.
Francesca, West Midlands
Posted on 03/10/2018
, work completed 03/10/2018
Recommended