Eco Home UK

We approached Eco Home UK to provide a quote for replacing our aged loft insulation, after less than satisfactory quotes from elsewhere, having seen that they were listed as Which Trusted Traders. Tobias was immensely thorough and helpful in quoting for the job, explaining very clearly the options available. We had no problem accepting the quote and the work was completed in two days. The two fitters, Tom and Luke, were fantastic and worked relentlessly throughout to clear the loft of the old insulation and boards before installing the new material. As we wanted the insulation to be covered with new boarding, they had to attach stilts to the joists, which given the size of our loft was a mammoth task. We were amazed at how quickly they completed the whole process, including cladding our water tank. We can't thank them enough for the quality of their workmanship. They were both friendly and polite, and made every effort to restrict the mess created, clearing up thoroughly at the end. The house already feels warmer and the inside temperature has been consistently 18 C, even in the early morning before our central heating comes on. We would certainly recommend Eco Homes UK to anyone contemplating loft insulation work.

I wanted to get the cavity walls of my house insulated as the bedrooms get very cold, so chose eco home as they were which approved. They sent a surveyor who was polite and went round drilling holes in the walls, he told me the old garage wall wasn’t cavity but the rest was good. After this I got emailed a quote to insulate all the walls. On the day of the insulation another contractor came and after starting the work he discovered all the upstairs and the whole of the downstairs right side was not cavity and could not be insulated. He had already started on the rest. It wasn’t their fault. I now have to pay over £2000 for insulating 3 downstairs walls (with windows and patio doors). This has not made a difference to the temperature of the house, especially the bedrooms. I would not have had this done had I known this from the start. You do not receive a copy of the survey reports or details of the billing, just links to pay. They are just an outsourcing company that call local traders who they don’t know. It’s better to deal with the traders yourself.