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Endorsed by

Which

?

Trusted Traders

Electronic Services (Wales) Ltd -Samsung Service Centre

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4.5

5 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

Having problems with your Samsung Home Appliance?

If your Samsung refrigerator, washing machine, oven or another home appliance isn’t working properly, it may be in need of repair.

You can have your product repaired in your home, by authorised Samsung experts, without it affecting your original factory warranty. If your warranty has expired, don’t worry, we warranty all repairs for 3 months, for complete peace of mind.

https://www.samsung.com/uk/support/email-technical-question/

https://www.samsung.com/uk/explore/samsung-within/our-brand-story/

https://www.which.co.uk/news/2020/03/what-to-do-if-your-washing-machine-breaks-down-during-coronavirus-isolation/

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
5 reviews
Customer Service
4.6
Quality
4.6
Value
4.4
Sort by
Great Engineer American Fridge back up to speed.
Customer Service
Quality
Value
Rang Samsung who gave me this firm in Swansea. Called and had an appointment for Jan 27. Paid £45 call out fee and engineer turned up on time and looked at fridge. Parts ordered and booked in for repair Feb 3. However had a call later in week saying 3 of 4 parts in so rebooked for 10. On Feb 10 engineer turned up all parts fitted in just over an hr. Pleasant engineer all ppe protected. Engineer rang firm and transaction paid over phone. Put the firm in my diary to use again. All very pleasant from start to finish.
Customer in Bridgend County Borough Posted on 11/02/2021 , work completed 21/02/2010
Endorsement Reference Washing machine repair
Customer Service
Quality
Value
Our Samsung washing machine was repaired by Electronic Services Wales. The engineer changed a circuit board and completed all the relevant tests. He was very informative and courteous I would definitely recommend this trader.
Ed, Endorsement Reference Posted on 14/07/2020 , work completed 17/02/2020
Endorsement Reference
Customer Service
Quality
Value
Repaired a Sumsung Fridge. Whilst I was happy with the overall service (the fridge was repaired without and is now working), I was dissatisfied with the time it took to repair my fridge. It took 7 days for the first call out. When the engineer attended he quickly found the problem but didn't have the replacement part. I had to wait a further 7 days for the next available appointment. 14 days without a fridge is not ideal!
Customer, Endorsement Reference Posted on 14/07/2020 , work completed 17/02/2020
Endorsement Reference Happy repair
Customer Service
Quality
Value
Faulty tv no power they Changed the mother board within in the tv and checked other components were operating correctly, Engineer arrived on time friendly and very efficient and ensured tv operated correctly and that I was happy with repair.
Samsung happy, Endorsement Reference Posted on 14/07/2020 , work completed 17/02/2020
Endorsement Reference Excellent Service
Customer Service
Quality
Value
Our washing machine was making a lot of noise when programme running. We reported to Samsung and within 1 day a phone call from Electronic Services to book an appointment. The engineer came the next day and found there was an unrepairable fault. They reported the fault to Samsung and they in due course replaced the washing machine. Excellent service!! I also have a Samsung television and have had two new screens fitted with Electronic Services with the same excellent service. I would mention that the people that dealt with my job were very helpful and polite.
P A Lee, Endorsement Reference Posted on 14/07/2020 , work completed 17/02/2020