Endorsed by Which?

Elex Gates

4.3

5 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an experienced company based in the BS3 area of Bristol covering the whole of Bristol, Somerset and Gloucestershire.

Our main area of expertise is designing and installing automated gates and barriers along with access control.

We also maintain, service and repair existing gates and barriers.

We can also install turnstiles and automated bollards.

Please call us for a chat to discuss your requirements.

What we do

  • Electricians

    • Outdoor electrical wiring
    • Electrical installations
    • Rewiring
    • Electrical repairs
    • Electrical testing services
  • Alarm and security equipment installers

    • Electric gates
    • Door entry systems
    • Access control
    • Alarm installation
    • CCTV installation
  • Fencing

  • More Services

    • automated gates
    • wooden gates
    • metal gates

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.3
5 reviews
Customer Service
4.2
Quality
4.4
Value
4.2
Sort by
I would not recommend Elex Gates
Customer Service
Quality
Value
We called Elex gates and initially everything seemed great . The design of the gate didn’t turn out anywhere near as well as it should have the two halves were fixed together bent and installed 10cm of the correct install line . The gate was taken away for adjustments, eventually it was fitted. The gate looks okay but rattles and bangs when opening and closing. The gate drops about 6 inches when it gets half way so in the end Elex put a roller in to catch the dropping gate. It still isn’t right and still rattles and bangs. We have had nothing but trouble with photo cells and replaced them 4 or 5 times in 3 years. The customer service is awful as well. Very rarely getting an answer. Instead of rectifying problems all Elex want to do is set you up a service plan or charge a fortune for a visit. To cap it all off I wanted to change the gate code and after eventually getting through to Elex they told me to look up on the net or YouTube. They said there would be a video on how to do it. After not finding a video I called back and had no reply I then called the owner Josh and once again no answer and no reply to messages. I then rang the manufacturers of the intercom, who thankfully nothing was too much trouble for, they talked me through changing the code. They couldn’t understand why Elex never installed two wires in the intercom which now means I can send the gate text messages to change the entry code myself and who can also have access to open the gate.
Customer in South Gloucestershire Posted on 25/06/2023 , work completed 03/06/2020
Great quality, great services and couldn't ask for more
Customer Service
Quality
Value
I did a lot of research before getting some quotes from different traders, but went with this company, their quote was middle of the road, but what stood out for them was the initial contact, which was great from the start. Very adaptable and listened to what I wanted. Got my gates installed and the two guys who fitted them were really good. Very happy with the end result and the came out straight away when the was a little movement, but they told me that could happen and were brilliant again sorting it. I have already asked them to do some more work for me and recommended them already to others.
Jimber, Bristol Posted on 09/02/2018 , work completed 09/02/2018
Professional gate solutions
Customer Service
Quality
Value
We were having problems with an electric gate installed by another company. When Elex Electrical came to see us they identified that in fact the original installation wasn't in accordance with safety guidelines. They not only resolved the problem and addressed the safety issue, but redesigned the installation to provide a much better solution.
Claire B, . Posted on 13/01/2018 , work completed 13/01/2018
Good value with great service
Customer Service
Quality
Value
We had new steel gates made to measure and fitted to our existing gateposts, together with a video entry system. We had already fitted gate motors some time ago, when the gate posts were constructed, so Elex had to work with the existing motors/wiring and fit their gates and intercom system to the old infrastructure. We also discussed with them the problems of access for carers for an elderly relative and they suggested using a timer to open and close the gates automatically. They added this facility to the installation and it works very well.
Nick T, . Posted on 10/01/2018 , work completed 10/01/2018
Electric gates
Customer Service
Quality
Value
Josh and his team supplied and fitted electric gates to our new build. The guys did a grand job, we are delighted with our gates which we designed ourselves with the help of Josh. We have had many compliments from our neighbours.
Which? Trusted Traders Consumer Posted on 04/12/2017 , work completed 04/12/2017